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Property Manager

£17000 - £17000
OTE £0
A fantastic opportunity to join a market leading and dominant force with fantastic long term prospects.
This well established market leading firm are known for their customer service and are looking for an experienced lettings professional to join them and enhance the team.
They are looking to recruit an experienced fulltime Checkout Clerk for the Lettings Division based in our Sutton Coldfield office. You will be responsible for booking, performing the Checkouts. You will also be responsible for liaising with the both the tenants and landlords to agree any dilapidations and deductions from the deposit as appropriate and ensuring the property complies with all of the relevant legislation when it is re let.
JOB TITLE: Checkout Clerk
REPORTING TO: Property Manager
HOURS: FULL TIME – Monday to Friday 9am – 5.30pm & 1 in 3 Saturday’s 9am – 2pm. 
Transport: Must have a Full Driving Licence and their own car and will be paid business miles.
The objective of this role is to record accurate end of tenancy check out reports for our portfolio of managed properties, manage the deposit return process and ensure properties are ready for Let.
•Complete checkouts at properties ensuring that reports are accurate.
•Advise tenants on the deposit release process and ensure they are aware what is required of them before they leave the property.
•Advise tenants of the progress of their deposit release, ensure that they are aware of any deductions that may be applied in line with Deposit Protection Scheme (DPS) timescales.
•Liaise with the Landlord over issues at the property and obtain charges for works.
•Obtain quotes and instruct contractors for end of tenancy cleaning and maintenance.
•Ensure that detailed breakdowns of works are held to defend deposit disputes.
•Negotiate between landlord and tenant during a dispute to avoid it going to arbitration.
•Manage landlord expectations on deposit deductions before the end of tenancy process begins.
•Diary management and organise own workload.
•Ensure that all maintenance and cleaning is complete, and the property is ready for the next tenancy to commence.
•Deal with disputes and complaints and communicate reoccurring problems to line manager.
•Assist with general queries.
•Any other duties that may be requested.
•Assist with general queries.
•Must be very organised and able to manage their own time effectively.
•Is accurate and demonstrates good attention to detail.
•Has excellent listening and communication skills.
•Has excellent negotiation skills.
•Must be organised and have good people skills.
•Good customer service and problem-solving skills.
•Holds full driving license

Lettings Manager

£20000 - £22000
OTE £0
Are you an experienced lettings professional looking for a new challenge with an established, market leading independent practice?
With offices through out Warwickshire this dynamic and forward thinking company offer a wonderful working environment and a stable future.
The role involves managing and coordinating the lettings department to be as efficient as possible. You must be fully conversant with all aspects of lettings and ideally ARLA qualified with good man management skills as the role involves overseeing a team of 5 lettings negotiators / lettings coordinators.
You will be predominately office based but be able to cover check in /outs and inventories etc when required.
The opportunity comes with a competitive salary and many further benefits.

Accounts Manager

£16000 - £20000
OTE £0
A fantastic opportunity to join and award winning independent company who value their staff and offer a fantastic working environment.
The role will be based form their Head Office and is full time and 5 days a week  with some Saturdays required (time off in lieu).
Responsibilities will include:
Using Lettings software system
Receipting payments
Paying landlords rents
Dealing with landlord and tenant accounts queries,
Entering invoices,
Credit control
The ideal person will be well presented articulate and a team player. Lettings experience is not essential but accounts experience is. You must be able to communicate with people on all levels and have a real desire to provide first class customer service.

Lettings Coordinator

£16000 - £18000
OTE £0
A reputable Estate and Letting Agent are looking to enhance the team with the addition of an experienced Office Coordinator to join their busy branch.
This is a vital role in the this busy flagship office. The ideal candidate will be smart of appearance, organised and with a proven track record of working in a similar role.
-Management of front office dealing with face to face, telephone and e-mail enquiries - you are often the first point of contact for Landlords  - so it is vital you are articulate and have an excellent telephone manner and the ability to sell the benefits of using the company.
- Management of the office diary system.
- Register applicants.
- Record new landlord and property details as soon as new instructions are received and send out corresponding letters.
- Organise an effective ordering system and stock control for all office supplies.
- Record new tenant applications in the system as each application is received, adding to the pipeline board.
- Prepare the tenancy agreements and corresponding notices as soon as each application has been accepted.
- Ensure that files are completed with regards to: referencing, letters to landlords and tenants, preparation of tenancy agreements, arranging inventories, arranging gas certificates, keys and canvass letters.
- Passing checked and completed files to Property Manager.
- General administration, including typing, filing, postage, ordering, answering calls, taking messages.
- Responsibility for all renewals
- Responsibility for chasing rent arrears and updating Jupix; implementing charges on they system for this
- Reports as required.
Main Objectives:
- Management of front office dealing with face to face, telephone and e-mail enquiries from applicants, tenants and landlords.
- Operate an effective renewals; rent arrears and property files system.
- Process new landlord rent guarantee and tenant insurance policies on-line to ensure that new policies are in force as soon as tenancy has commenced.
- Deputise for the Lettings Negotiator/Manager and qualify enquiries from tenants to be passed on to the Negotiator when available.
Additional Responsibilities – Dependent on experience and office structure
- Monitor the progress of all maintenance issues, up to the point of payment of the suppliers invoice to ensure all works have been satisfactorily completed.
-Record payments from tenants.
- Record all property maintenance issues, and manage the supplier accounts ensuring that suppliers are paid when jobs have been completed.
- Manage the property diary system to ensure that all reminders, gas safety inspections, regular property inspections and tenancy renewals are completed on time.
- To manage the property management system on a daily basis to ensure the records are up to date and complete.
In return they offer a fantastic basic salary and commission structure, there is also on site parking.

Lettings Negotiator

£18000 - £20000
OTE £25000
Are you an experienced lettings negotiator looking for the nest step in your career with a well established and highly respected independent company ?
This prestigious company  are well known for their exceptional customer service and dedication to the property industry, due to their continued success they seek an experienced Lettings Negotiator to join their thriving team in the role of Assistant Manager with a view to further progression in time.
The Candidate:
-Exceptionally trustworthy and honest
-Strong local knowledge
-Nicely spoken
-Career driven
-Experience within the property  industry – 6 months minimum
-Organised with good administration skills
-Polished and well presented
-Full UK driving licence and access to your own car
-Viewing generation
-Market appraisal generation
-Property phone outs
-Lettings administration
-Viewing feedback
-Vendor care
-Attending viewings
Please note that duties will vary and due to the nature of the business you must be expected to lend a hand wherever is needed.
An exceptional package and further career development for the right person!

Property Manager

£20000 - £25000
OTE £24000
A well know and exceptional quality independent Estate Agent and Lettings Agent are looking for a highly experienced Property Manager to join their thriving team.

You will be required to join a dynamic and driven team. The ideal candidate will have a minimum 1 years worth of Property Management experience and preferably a strong local knowledge.

Key duties will include:

-Providing information on the latest safety regulations
-Preparing the tenancy agreements
-Organising and managing the collection of the tenant's deposit
-Preparing the inventory and conducting a state of repair assessment on the property
-Checking in the tenant and agreeing the inventory
-Collecting the rent from the tenant
-Transferring the rental income to your account and providing you with statements of account
-Managing and arranging any necessary repairs
Inspecting the property periodically and feeding back any comments to you
-Providing tenants with notice at the end of the tenancy
-Re-letting the property as quickly as possible and minimising any 'down-time'
-Dealing with legal aspects of the tenancy and property, including evictions, non-payment, harassment or problems with squatters

Duties will vary and you will be required to assist on all matters.

Key features of a candidate:

-Minimum 1 years Property Management experience
-Strong lettings legislation knowledge
-Well spoken and nicely presented
-Team motivated
-Organised and punctual
-Dedicated and able to relate to all levels of people
-Level headed and a keen problem solver
-Front of house experience is desirable

You must have a full driving licence to be considered for this role.
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