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Lettings Coordinator

£18000 - £20000
OTE £0
A reputable Estate and Letting Agent in Sutton Coldfield seek an experienced Office Coordinator to join their busy branch.

This is a vital role in the this busy flagship office. The ideal candidate will be smart of appearance, organised and with a proven track record of working in a similar role.

-Management of front office dealing with face to face, telephone and e-mail enquiries - you are often the first point of contact for Landlords - so it is vital you are articulate and have an excellent telephone manner and the ability to sell the benefits of using the company.
- Management of the office diary system.
- Register applicants.
- Record new landlord and property details as soon as new instructions are received and send out corresponding letters.
- Organise an effective ordering system and stock control for all office supplies.
- Record new tenant applications in the system as each application is received, adding to the pipeline board.
- Prepare the tenancy agreements and corresponding notices as soon as each application has been accepted.
- Ensure that files are completed with regards to: referencing, letters to landlords and tenants, preparation of tenancy agreements, arranging inventories, arranging gas certificates, keys and canvass letters.
- Passing checked and completed files to Property Manager.
- General administration, including typing, filing, postage, ordering, answering calls, taking messages.
- Responsibility for all renewals
- Responsibility for chasing rent arrears and updating Jupix; implementing charges on they system for this
- Reports as required.

Main Objectives:
- Management of front office dealing with face to face, telephone and e-mail enquiries from applicants, tenants and landlords.
- Operate an effective renewals; rent arrears and property files system.
- Process new landlord rent guarantee and tenant insurance policies on-line to ensure that new policies are in force as soon as tenancy has commenced.
- Deputise for the Lettings Negotiator/Manager and qualify enquiries from tenants to be passed on to the Negotiator when available.

Additional Responsibilities – Dependent on experience and office structure
- Monitor the progress of all maintenance issues, up to the point of payment of the suppliers invoice to ensure all works have been satisfactorily completed.
-Record payments from tenants.
- Record all property maintenance issues, and manage the supplier accounts ensuring that suppliers are paid when jobs have been completed.
- Manage the property diary system to ensure that all reminders, gas safety inspections, regular property inspections and tenancy renewals are completed on time.
- To manage the property management system on a daily basis to ensure the records are up to date and complete.

In return they offer a fantastic basic salary and commission structure, there is also on site parking.


£18000 - £20000
OTE £30000
Valuer / Lister

One of the most well known and established independent agents in the area thanks to their excellent levels of service and the comprehensive range of properties they deal with.

They are looking to recruit either an experienced valuer who can come in and hit the ground running.

You will be joining a small and already successful team and this is therefore a real hands on role. The successful person will need to be prepared to do a full 360 role. The main thrust will be valuing but someone with a positive attitude and a real team player is a must !! The role will at times involve getting onto the phones and generating business as well as accompany viewings, measure up properties, give feed-back and do whatever it takes to continue to build the brand and its reputation.

An excellent salary is offered for the right person.

Block Manager

£25000 - £25000
OTE £0
Purpose of Role: 
To assist in the management of all aspects of Block and Service Charge Management, covering an extensive portfolio of both residential and commercial estates.
The role holder will be required to make site visits so access to own transport is essential.  The role holder will require some flexibility and to work additional hours which may be required to fulfil the role.
Duties include: 
1.   Assisting with managed property repair and maintenance enquiries, ensuring satisfactory completion of works and liaising with contractors, utility companies, landlord clients and tenants.
2.   Assisting with periodic property inspections and reporting thereon.
3.   Assisting with effective management of the residential block management portfolio, with particular emphasis on the management of service charge accounts.
4.   Assisting with the evaluation and amendments of budgets and accounts.
5.   Carrying out other reasonable duties from time to time as requested by the Management.
Skills and Experience:
-   Have proven experience in the field of property/service charge management
-   Will have fundamental knowledge of building construction/defects
-   Be computer literate and a skilled communicator

Lettings Manager

£23000 - £26000
OTE £0
A well known independent firm in the Birmingham area is seeking a Lettings Manager to join their firm.

The ideal candidate will be seeking a stable role in which they can flourish and develop. You must be organised, committed and able to produce results.

Our client is a multi office independent who pride themselves on customer service. Within this role you will be dealing with all of the Lettings Management.

Duties to include but not limited to:

-Carrying out regular coaching, feedback and one to one sessions with staff to support skills development.
-Ensuring that legal tenancy agreements are executed compliantly and in a way, that maintains a high level of customer care.
-Working on the annual budgeting process, proposing suitable income and cost levels for the branch.
-Pro-actively researching the local market, competitors within this region, and establishing ways to develop a competitive advantage through local networking.
-Ensuring that any Client / Tenant / Property details that change during the tenancy are updated on the relevant systems and communicated to other relevant divisions within Lettings.
-Pro-actively developing strong relationships with other departments within the firm.
Identifying opportunities to work with and to refer business to other departments/divisions. 
-Enhancing and building on the market share
-Attending valuations
-Marketing of properties
-Ensuring that terminations, refunds and deposit releases are executed correctly and efficiently.

Duties will vary within this role, you must be expected to lend a hand where ever is needed.

Candidate qualities:

-Polished and well presented
-Dedicated and dynamic
-A positive `can do` attitude
-A full and clean UK Drivers License.
-Extensive management experience
-Industry recognised qualification is preferential
-Experience in Residential Lettings is essential
-Excellent communications skills both written and verbal
-The ability to develop and motivate those around you.
-Willingness to exceed expectations through great customer service skills
-Honest, trustworthy

In return for loyal serivce our client can offer a great opportunity for progression, earnings and a welcoming team.

New Homes Negotiator

£15000 - £17000
OTE £0
Our client is a major independent Estate Agency group.They are very successful and profitable. They are looking for two new homes sales professionals to work in Aldridge. This is a great opportunity for the right candidates to help find someone their dream home. If you have previous new homes sales experience then we would love to hear from you.

Duties will include:
Meeting and greeting visitors establishing good relationships and “Helping” our customers make their dream move
In addition to generating sales leads there will also be the opportunity for mortgage advice, conveyancing and other additional services
Maintaining regular contact with clients via telephone, email or face to face ensuring we “out-passion” our competition and our clients receive the best possible service
Working towards set targets
Liaising and communicating with Developers.

You need to be:
Experienced in working on New Homes sites
Organised and driven by targets
Able to liaise at all levels with both clients and developers
Have truly exceptional customer service
Hard-working with the desire and determination to achieve your goals
Professional, organised and have a great work ethic
Confident, resilient and enjoy healthy and fun competition with your colleagues.

The person we are looking for should have some experience in new homes, be confident, enthusiastic, can work as part of a team, computer literate and flexible. The MUST is a sense of humour!

The working week will include a Saturday and week days to be confirmed. 

Lettings Negotiator

£18000 - £20000
OTE £27000
A well established and very successful Lettings firm in Birmingham City Centre are looking to recruit an energetic and experienced Lettings Negotiator.

The company have an excellent reputation for being one of the leading letting and property management companies in the City, and pride themselves on providing such high levels of service.

A position has come available today for a Lettings Negotiator.

The company offer a competitive salary with a rewarding commission and bonus structure and a pool car.

Your role will involve the following:

* Interviewing potential tenants.
* Matching tenants to the properties and arranging viewings.
* Filling out applications with tenants and explaining the procedure to them.
* Collecting proof of id's and fees.
* Liaising and negotiating with landlords with regards to any offers received.
* Keeping landlords up to date on the progress of the letting of their property
* Taking photos and typing property details on the system
* Chasing references of the applicants.

A generous basic + commission structure is in place.

If you are looking to work for a modern, forward thinking letting company who offer excellent ongoing training and support then this is the company for you.

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