Our client seeks a quality Property Manager for their busy offices in Summertown.
Jobs include but not limited to:
·Prepare welcome packs for new tenancies
·Managing deposit returns/Charges
·Arranging Inventories Check in's and check out's
·Weekly key audits and management of key signing them out and in
·Arranging and Managing Safety Certificates
·Regular Property Inspections
·Working with the Lettings and Sales Department on property upgrades
·All day-to-day maintenance issues
·Arranging Quotes and advising clients accordingly
·communicating with and organising contractors
·Follow up calls with tenants/landlords to ensure works have been completed to a satisfactory standard
·Liaising with the accounts team regarding finance
·Client Database maintenance
·Arranging gas, electric and water meter readings
·Arranging Landlord Insurance
·Plan and Co -ordinate Property Changeover and Cleaning and Maintenance Schedule
·General administration duties
·Contributing to Staff meetings and bringing new ideas to the company
We are looking for the following attributes/skills in an individual:
·Confident, professional and nicely spoken
·Good telephone manner
·Ability to work under pressure.
·IT experience and skills
·Great attention to detail
·Good communication and negotiation skills with a calm and confident manner
·A keen problem solver
·Ability to make responsible decisions and carry out the task in hand
·Positive and encouraging attitude
·Motivated to develop a career in property
·Willing to go the "extra mile".
·Working together as a team member.
Excellent opportunity to join this leading, independent estate agent at their Oxford office as a Lettings Negotiator.
PURPOSE OF THE ROLE
To assist the lettings team in the smooth running of the department and its ongoing success. To liaise with clients on a regular basis regarding their requirements and provide a high quality service at all times.
DUTIES AND RESPONSIBILITIES
- Regularly liaise with applicants, tenants and landlords in relation to their requirements
- To match suitable properties to applicants requirements
- To arrange and attend property viewings
- To negotiate lets
- To credit reference tenants
- To organise inventories and check ins and outs
- To arrange deposit monies and contracts
- To meet set targets
You must have previous experience in the lettings industry or property field.
- Able to work as part of a team
- Motivated and enthusiastic
- Genuine enthusiasm for the lettings industry
- Well presented
- Excellent communication skills
- Ability to build rapport with all types of people
For more information regarding this vacancy please call us on 01242 228362.
Are you looking to join a forward thinking Company with difference?
Our client are looking a Sales and Lettings Manager to join their team due to expansion.
The Sales and Letting Manager role really is all about people. You are responsible for matching people looking to buy or rent with the right property, as well as spreading the word about the firm and converting those potential buyers into company clients, by offering the very best customer service in the industry!
Key to the role is support for your local Sales and Letting Director in the marketing of our property portfolio and ensuring joined-up customer service throughout the sales or letting process.
You will be in charge of sales customers and responsible for making sure that you develop a fantastic working relationship with them, as well as a good knowledge of the properties you look after for them.
Helping customers with phone and email enquiries is the 'bread and butter' of the role. Your biggest challenge will be offering excellent customer service, often over the phone rather than in person. Being confident and friendly is essential.
Part of your role will be helping to manage the busy viewings diary. The ability to plan ahead and be super organised is crucial!
Constantly keeping your clients up to date will make all the difference to your success. Whether it is phoning house sellers who are eagerly awaiting news about the recent viewings, or speaking to potential buyers about how their house hunting is going, there will be bags of opportunity to make a difference to their experience!
One of the most exciting parts of the role is negotiating the offers as they come in. Striking the deal, recommending add-on services, plus making sure that the deal will hold together by calling all the agents involved in the chain helps make sure that the sale moves forward to a smooth completion.
You will review market trends with your Sales and Letting Director, to get the best results for your customers. Planning and co-ordinating local marketing activities enables you to demonstrate your creative side and flair for sales.
Summary of key responsibilities of the role will include:
- Building relationships with both purchasers and sellers.
- Dealing with telephone and email enquiries
- Managing the diary
- Constantly keeping your customers up to date with feedback and new properties
- Listing Properties for both sale and let
- Negotiating offers
- Reviewing market trends with the sales and lettings director to get the best results
The sales and letting manager role is all about people, you are responsible for matching people looking to purchase with the right property so a passion for property and customer service is a must.
You must also be prepared to travel in to the Companies head office several days of the week.
For more details please call us for more details!