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Sales and Lettings Negotiator

£18000 - £22000
OTE £0
Sales and Lettings Support
 
Full-time. Permanent.
 
Our clients have the best team, who are hard-working and committed to providing industry-leading service levels and results. If you want to be associated with a business that is proud of what it does, the below opportunity could be for you.
 
If you’re interested in a full-time job and can offer great customer service skills, lots of enthusiasm and plenty of proactivity, this role could be for you.
 
Whilst experienced property people will be preferred, consideration will also be given to those with a customer-service background or with great inter-personal skills.
 
As client support you will be enthusiastic, proactive, be able to use your own initiative and provide client support by staying in contact with all those who get in touch. This is a growing company who are looking to expand their team further.
 
Client Support Responsibilities:
 
·Communicating with clients in a professional manner over the phone, face to face and by email.
·Arranging viewings
·Arranging valuations and other diary appointments
·Work within the team to achieve targets and improve performance
·Preparing sales & lettings documentation
·General office administration
 
Client Support Requirements: 
 
* Excellent communication and interpersonal skills, well presented
 
·Able to work in a fast-paced target driven environment
·Ability to prioritise workloads to meet deadlines in line with company requirements
·Self-motivated
·Able to multi-task
·Determined - Be willing to go the extra mile
·Computer literate
· 
A full UK driving licence will be required.
 
Hours of work:  Mon/Fri 9.00am – 5.30pm  Alternate Saturdays 9.00am – 4.00pm (with lieu day)
 

Area Manager

£35000 - £36000
OTE £50000
Area Manager
 
Full-time. Permanent.
 
An exciting and challenging opportunity has arisen for an Area Manager covering 5 offices between Newcastle and Durham.
 
The successful candidate will need to have an abundance of drive and enthusiasm and be forward-thinking in terms of expanding the business and creating new opportunities.
 
This is a senior position which comes with a very competitive package including a company car.
 
Knowledge of both Sales and Lettings will be vitally important and the ability to manage teams to deliver strong performances against key performance indicators.

Valuer

£22000 - £23000
OTE £35000
Sales / Lettings Valuer
Full-time. Permanent.
Great package including competitive basic salary, company car and uncapped bonus scheme.
This fast paced, exciting and ever evolving role involves:
·Working in both the Sales and Lettings Departments of this busy Agency
·Conducting market appraisals
·Registering purchaser and tenant details and matching them to available properties
·Booking property valuations
·Carrying out accompanied viewings
·Negotiating property sales and lets, liaising between all parties
·Working closely with other Negotiators, sharing information to secure additional business
You will already be working as an Estate Agent, ideally across both Sales and Lettings with a minimum of 6 months experience and have an understanding of the industry, a clear passion for property and a good knowledge of the local area.
Minimum Requirements:
·Strong negotiation skills
·Be keen to develop a long term career in the sector
·Ambitious and committed, with the drive to develop your skills and knowledge
·Have a strong character that strives for excellence at all times
·Be energetic, enthusiastic and tenacious, with a clear passion for Property
·Extremely smart and well presented with excellent communication skills and a high level of attention to detail
·A good understanding of Estate Agency and the sales and lettings process
·Be commercially aware and understand your market
·Able to work to targets
·Ideally a member of the NAEA or NFOPP
·A full UK driving licence.
 
Hours of work: Mon / Fri  9.30am - 5.30pm  Saturday rota (1:3) 9.30am - 2.30pm
 

Lettings/Property Manager

£19000 - £24000
OTE £0
Lettings Property Manager
 
Full-time. Permanent.
 
Our client is an established, award-winning, independent estate agency operating from prominent, multi-branch offices across the region.
 
They pride themselves on a completely personal service, which alongside their unrivalled knowledge and industry know-how, generates the best possible result for their clients.
 
They are a market-leaders and have, over the years, been the recipients of several industry awards recognising the performance and dedication of their team.
 
Job description:
 
·It is preferable that applicants have property management (and Reapit software) experience as well as a keen interest in this area.
·The successful candidate should be able to deliver under pressure and be confident in dealing with clients both in person and over the phone.
·Arranging and monitoring maintenance works in a timely manner to ensure properties are maintained to a high standard.
·Coordinating check ins, check outs, liaising with landlords regarding repairs and carrying out inventory updates.
·Carrying out periodic property inspections.
 
The Individual: · Strong organisational and communication skills with the ability to meet deadlines.· Full and clean UK driving licence· Confident at dealing with clients both in person, over the phone and in writing· Provide excellent customer service· Professional, reliable, with a positive and enthusiastic approach· Self-motivation with a ‘can do’ attitude.
 
Hours: are Monday to Friday 8:45am to 5.15pm and Saturdays on a rota, 9 – 4pm (day off in lieu).
 
 
 

Lettings Negotiator

£20000 - £25000
OTE £0
Lettings Negotiator
 
Full-time. Permanent.
 
A busy independent agent in South Shields is seeking an experienced lettings negotiator to join their team.
 
As the main point of contact for the lettings department, this role will involve all elements of the lettings process as well as inspections and an element of property management.
 
Some knowledge of sales will also be an advantage as there is very much a team approach to the business.
 
Hours of work: Mon -Fri 9am to 5pm  and  Sat 9am - 1pm (normally 1 in 4 but sometimes alternate)

Bookkeeper

£20000 - £20000
OTE £0
Bookkeeper
 
Part-time. Permanent.
 
A busy estate agents in South Shields is seeking a part-time bookkeeper to deal with their general invoicing and payroll.
 
Some experience with property / lettings will be preferred as will a working knowledge of Sage and Payroll.
 
This is a flexible position but ideally it will be office-based, approximately 16 - 20 hours per week with the requirement to be available during busy periods for additional hours.
 
The salary will be pro-rata, based on £20K pa.

Sales Consultant

£20000 - £25000
OTE £35000
Sales Consultant
 
Full-time. Permanent
 
Working with one of the city's most dynamic agents, this prime role offers a rare opportunity to join their hand-picked team, delivering an exceptional level of customer care.
 
As a Sales Consultant / Negotiator you will be tasked with offering the very best in traditional estate agency blended with a modern, pro-active approach.
 
A generous basic salary is offered along with an excellent commission structure.
 
Hours of work - 8.45am - 5.30pm (Mon/Fri) plus alternate Saturdays 9.30am - 4pm

Administrator

£9.61 - £9.61
OTE £0
Office Administrator
Part-time. Permanent.
 
My clients are seeking an organised and competent administrator who is skilled with systems and processes used and who is IT capable and able to work unsupervised. Some knowledge of accounts will be helpful and the ability to communicate effectively with traders, suppliers and contractors.
 
Ideally you will have a proven track record and will be strong in character.
 
This is an office-based role in the Team Valley, Gateshead.
 
Ideally 4 hours per day / 4 days per week; £9.61 per hour - equivalent £20,000pa (40hrs) pro-rata.
 

Sales Negotiator

£18000 - £22000
OTE £0
Sales Negotiator
 
Full-time. Permanent.
 
Our client is a multi-branch independent agent with a highly-regarded reputation and a strong market presence.
 
Key Responsibilities:
 
·Booking valuations, viewings and maintaining records
·Achieving set targets and KPIs and having a keen attitude to exceed these
·Satisfy customer needs and go the extra mile!
·Liaise with clients and solicitors where appropriate to deliver excellent customer service
·Advise & promote our other services where appropriate
 
What we’re looking for:
 
·You will be a strong communicator who is outgoing and self motivated!
·You will be a results driven and be a strong team player
·You will be able to build strong rapport with all customers and colleagues to contribute to a positive working atmosphere!
·Real Estate experience.
 
Mon- Fri plus alternate Saturdays.
 

Property/Lettings Manager

£23000 - £27000
OTE £0
Property / Lettings Manager
 
Job Description
 
Responsible for the overall management of residential and commercial properties to satisfy the requirements of the ownership and tenants, to preserve and increase the value and integrity of the properties and to meet the financial objectives set by the owner and senior management team. Responsibilities include; organising all the administrative and property maintenance activities, dealing with enquiries from tenants/ applicants, carry out property viewings, inspections, inventories and market appraisals, responding to enquiries and to log/oversee property maintenance, create marketing material, securing new tenancies and extensions on existing tenancies, organising day to day appointments and making sure new procedures and policies fed down from senior management are adhered to.
 
Main Job Duties and Responsibilities
 
            Marketing
·implement marketing initiatives to achieve occupancy goals
·manage and control advertising budgets
·process applications and follow up with applicants
·promote and show properties to prospective tenants
·advertise and fill room vacancies
·interview, qualify and place tenants
·maintain updated availability on the website and all property portals (Rightmove, Zoopla etc)
·manage all social media platforms
·keep rental at optimum capacity
·maintain in-depth knowledge of local market conditions
 
            Administrative
·negotiate, prepare and enforce tenancies
·complete all required paperwork for new tenants
·collect and register security deposits
·ensure the premises is ready for new occupants
·maintain all statutory required records
·ensure compliance with relevant laws and regulations
·enforce terms of rental agreements
·apply for HMO licences on behalf of landlords
 
            Financial
·establish appropriate rental rates by conducting market research, determining costs and considering profit goals
·prepare and distribute monthly landlord statements
·ensure timely payments and collections
·minimise rental arrears
·coordinate default proceedings
·schedule expenditures
·check and pay invoices
·prepare annual budgets
·analyse and correct budget variances
·keep accurate and up-to-date financial records
·prepare weekly and monthly financial reports
 
            Tenant/Resident Relations
·welcome and orient new tenants to their property
·investigate and resolve resident complaints and concerns in a timely and efficient manner
·enforce occupancy policies and procedures
·maintain timely communications with residents and tenants
 
            Maintenance
·monitor and complete maintenance and repairs timeously and cost-effectively
·ensure security of premises and maintain security devices
·organise incoming and outgoing inspections and prepare inspection reports
·implement preventative maintenance programs
·oversee capital improvement projects
·negotiate and manage contracts with outside contractors
·organise statutory property testing and certification
 
            Staff Management
·hire, train and evaluate property staff, if necessary
·direct and control all personnel and resources to ensure property is properly maintained and owner objectives are met.
 
            Education, Qualifications and Experience
·degree may be preferred, but not necessary
·understanding of financial and accounting principals
·understanding of marketing and customer service principles
·working knowledge of marketing and sales activities
·working knowledge of budgets and financial statements
·working knowledge of contracts and agreements
·working knowledge of building and grounds maintenance
·computer proficiency including MS Office, property management and rent collection software
·knowledge of relevant local and national regulations
 
            Key Skills and Competencies
·full UK driving licence
·communication skills
·negotiation skills
·customer service orientation
·planning and organising
·attention to detail
·resource management
·data collection and management
·supervisory skills
 
 
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