My award winning client is one of the market leading estate agents in the area thanks to their excellent levels of service and the comprehensive range of properties they deal with.
They are looking for an experienced, self-motivated, personable and resourceful person with previous lettings experience. To be comfortable communicating with people from all walks of life and possess the tenacity to get things done, being highly organised with an efficient, can-do attitude is a must. You must be happy working with minimal supervision and use your initiative to proactively respond to changing priorities and conditions. Working with transparency and with your colleagues as a team ensuring a seamless service for our landlords, tenants and contractors.
You need to create client relationships that position my client as the brand of choice for landlords. After every interaction, they want landlords to be impressed by the service they receive resulting in them recommending the agency at every opportunity.
You will be joining a small and already successful team and need to enjoy working in a fast paced and customer orientated environment.
Your main tasks will include:
·Acting as a key contact for our tenants and landlords ensuring all landlords’ management requirements.
·Conducting viewings and screening tenants, negotiating new tenancies to ensure a good match of tenant and landlord.
·Oversee referencing of new tenants, preparation of the property and all paperwork for the new tenancy.
·Conducting check ins and check outs and ensure the smooth transition of ingoing and out-going tenants.
·Conducting house inspections and report on matters arisings.
·To arrange reactive and proactive maintenance work to the satisfaction of both landlords and their tenants.
·Protecting clients’ investments by arranging all inspections, compliance with H&S and safety certificates.
·Developing and maintenance of strong working relationships with a network of high-quality and cost-effective contractors.
·Timely negotiation and successful completion of tenancy renewals.
·Protecting deposits and deal with end-of-tenancy deposit claims.
·Arranging/booking valuation and viewing appointments.
·Assist the Lettings Manager as required in any other related duties.
·General office duties including telephone reception, filing data uploads, brochure compilation and all related administration.
·Taking an active role in the presentation of the brand and office environment.
·Computer literate in industry type software
·Knowledge of Landlord-Tenant Law
·Knowledge of the local area
·Experience as a Property manager
·Strong negotiator skills
·Attention to detail
·Excellent telephone and written manner
·Current clean driving license and own car
·Monday-Friday 8:30-5:30 (8am start on Tuesday)
·Every other Saturday 8:30-4pm (or until 5:30pm if required).
·Share of bank holidays.