Part-time Operations Manager, Harpenden
An independent Estate Agency practice, founded over 30 years ago. Driven by meaningful service and performance values, our client has become the unique entity it is today.
The group provides first class Estate Agency, Letting Agency and New Homes in Hertfordshire.
Everyone is treated as an individual from the day we first meet them, to the day we hand over the keys to their new home. We strive to cater for specific needs – nothing is classed as standard and nothing is left to chance. Exemplary service sits naturally alongside unrivalled performance.
We have strength and depth with over 90 enthusiastic and professionally minded people, who contribute daily to the success of the firm. We have been recognised by the Sunday Times for 5 consecutive years in their Best 100 Small Companies to Work For list. We were also gold and silver medal winners at The Times/Sunday Times Estate Agent of the Year awards, East of England, for Sales and Lettings respectively.
Have you previously owned your own successful business? Have an understanding of operations and contract management? Are you now looking for less pressure in an autonomous role that offers freedom, flexible working, decision making control and the ability to clearly add value to a business?
This is an exciting opportunity for a commercially minded and detail orientated Operations Manager to join our management team based at our market leading Head Office in Harpenden. The main responsibilities for this position can be broken down into two key areas:
1. Supplier Management:
This will involve managing supplier contracts and costs, general maintenance contracts, fleet management, premises management and requires a commercial mindset, with excellent organisation, communication and negotiation skills.
2. Compliance & Audit:
To build upon our processes and take responsibility for compliance, risk, health & safety and industry regulations, to position the client as a best practice organisation while protecting the business commercially.
·Demonstrated experience in supplier management (Fire Safety, Waste Management & Electrical)
·Demonstrated experience being responsible for Compliance, Risk and Operations (Money Laundering, GDPR, Industry Legislation)
·Commercial acumen and understanding multi-site organisation models.
·Ideally (but not essential) experience of working within the Estate Agency industry
·Highly organised with excellent attention to detail
·Ability to implement robust processes
·Ability to build strong working relationships (both internally and externally)
·Genuine passion for building infrastructure and positioning business to promote operational excellence and a safe and compliant working environment
Monday to Friday: 8.30am to 1.30pm (flexible)