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Part Time Administrator

£10 - £11
OTE £11
Our busy client in Cheltenham now requires a Part Time Lettings Administrator to work 2/3 days per week.
As a lettings administrator in this successful team, the requirement is for a proactive, versatile and self assured individual.
You will be a mature thinker with the ability to communicate at all levels and will have first rate organisational skills.  

Duties will include:
-Co ordinating and undertaking day to day administration associated with the letting and management department
-Progression of tenancy applications and agreements
-Ensuring regular contact with landlord and tenants
-Ensuring procedure at all stages of the application are completed effectively and efficiently
The candidate:
-Honest with a strong moral compass
-Very administration focused
-Organised with a keen eye for detail
-Lettings knowledge is essential
-Hardworking and able to take direction.
Property administration is preferred for this role ad knowledge of current legislation would be an advantage.

Sales Negotiator

£18000 - £22000
OTE £30000
A fantastic opportunity has arisen within a quality and highly sought after firm in Gloucester.
Our client is well known for its unrivaled service, attention to detail and market share. Due to their continued successes they require a  Sales Negotiator to join them on a full time permanent basis.
The ideal candidate:
·1 + Years experience working within property
·Sales motived
·Customer orientated
·Honest and trustworthy
·Diligent and proactive
·A keen net worker
·Willingness to go the extra mile
Duties to include:
·Generating market appraisals
·Attending and generating viewings
·Negotiating offers
·Some sale progression
·Some administration
Duties will vary, the ideal candidate will have a broad spectrum of skills and be willing to lend a hand wherever needed.
For more information regarding this vacancy, please call AMR on 01242 228362.

Client Manager

£20000 - £20000
OTE £27000
Our client seeks an exceptional Client Manager for their office in Cheltenham.
They are looking for an experienced, enthusiastic, professional estate agent to join their very busy team in Cheltenham.  They must have 2-3 years’ experience in customer/client management, negotiating offers, and have a clear understanding of the marketing process.
The successful candidate will also need to be an excellent communicator, team player, self-motivated, have an eye for detail and possess good IT/admin skills.
Hours of work:
8.45am - 5.30pm Mon-Fri
plus 1 in 3 Saturdays 8.45am-4.00pm with a lieu day
Salary: Basic £20k pa + commission OTE £27k pa
For more information, please call AMR on 01242 228362.

Lettings Coordinator

£20000 - £25000
OTE £25000
We are looking for an experienced lettings tenancy coordinator to join our clients team. This is an exciting opportunity for someone with an interest in administration and property to join a busy business in the heart of Cheltenham.
Prior experience in the lettings industry is essential and qualification to ARLA Property Mark level 2 or 3 is preferable but not essential as additional training can be worked toward. The candidate should have good working knowledge of CFP Winman software and have experience in drawing up Tenancy Agreements.
As a lettings tenancy coordinator, you will be the main point of contact between their Landlord clients and applicants during the application and new tenancy stage and will be responsible for the general organisation and administration of new tenancy progression and set up. You will additionally be assisting the team with wider day to day duties as needed.
You will show a high aptitude for communication, organisation, customer service skills, team work and an eye for detail.
Primary role duties:
·Applicant enquiries
·Booking appointments
·Arranging new tenancy documentation including contracts and associated legislative documents
·Reference preparation and liaising with the reference firm and clients as required.
·Arranging renewals and tenancy extensions
·Booking inventories and any other required contractors for works pre tenancy.
·Key management and arrangement for new tenancies.
·Undertaking check-ins.
For more information please contact AMR on 01242 228362.

Senior Property Manager

£22000 - £25000
OTE £25000
Our busy client in Cheltenham now requires a high calibre Senior Property Manager.
Duties and responsibilities-
The Senior Property Manager will be responsible for overseeing the entire property management process within the business, working alongside the existing property management team to ensure the department runs smoothly and the service that our clients have come to expect is delivered. They will be required to manage their own workload, keep on top of any issues and prioritise jobs as necessary.
The key responsibilities in this Senior Property Manager role include:
• Have the ability to demonstrate a track record of managing rental properties
• Be fully conversant with current regulation/ legislation and processes surrounding property management and ensuring all properties are compliant
• Liaising throughout the different departments within the office to ensure clear communication throughout the business
• Striving to exceed customer expectations
• Handling complaints and providing solutions in line with the internal complaints procedure
• Supporting the General Manager and other members of the team as required
• Liaise and co-ordinate with front of office staff to ensure smooth move in /out process.
• Deal with general maintenance issues promptly with relation to the existing managed portfolio.
• Negotiate with contractors to arrange quotes for work to be carried out and liaise with landlords.
• Monitoring contractors performance and approving invoices received for onward payment by the accounts department.
• Arrange repairs in order of priority and in accordance with the terms of business and ensure strong and prompt communication with landlords.
• Monitor the progress of all maintenance issues, up to the point of payment of the suppliers invoice to ensure all works have been satisfactorily completed.
• Manage the property diary system to ensure that all reminders, gas safety inspections, regular property inspections and tenancy renewals are completed on time.
· Coordinate end of tenancy reports with the Inventory Clerk and handle the deposit return / arranging of works as necessary.
• Responsible for property inspections including booking appointments for visits, follow ups to both landlords and tenants and forwarding reports.
• Handle any overflow business with regards to call handling, viewings, booking appointments etc.
• Informing your line manager of any ideas which may improve performance and efficiency.
• Review possible income streams in order to maximise revenue on an ongoing basis.
· To inform colleagues of any issues that may affect their ability to carry out their own work.
· To be willing to help colleagues in other areas of the business as required.
For more information regarding this exciting opportunity, please call AMR on 01242 228362.

Lettings Coordinator

£19000 - £21000
OTE £21000
Our quality client in Cheltenham seeks an experienced Lettings Coordinator for their busy town centre offices. Please see below duties and responsibilities-
1.To uphold the core values of the company at all times.
2.To use the computerised property management system and any manual systems required to deliver a high quality property letting and administration service to landlords and tenants and to maintain full and accurate records of properties available and applications in progress.
3.To pay attention to detail when dealing with letting issues verbally or in writing.
4.To ensure that the Lettings Office is tidy and presentable at all times.
5.To add new properties and clients to the computer system and web site.
6.To assist with the updating of web sites and social media sites.
7.To assist prospective tenants in their search for a suitable property.
8.To liaise with property owners during the search for suitable tenants and advise when tenants are found.
9.To process applications from tenants accurately and to inform prospective tenants of the results of reference or other checks speedily and discreetly.
10.To liaise with landlords and prospective tenants over the negotiation of special requests and ensure that these are recorded on file and in the tenancy agreement if necessary.
11.To accurately set up new tenancies on the computer system and to communicate relevant information to other areas of the business.
12.To check that a signed management agreement is held before proceeding with a tenancy.
13.To ensure that information required by colleagues and contractors is available when needed.
14.To inform utility companies of changes in liability before the start of each tenancy.
15.To provide tenants with a Tenancy Agreement on the first day of the tenancy, or at an earlier agreed date.
16.To process the incorporation of new properties into the list of properties available.
17.To maintain web, window and office displays of properties available and liaise with contractors over the siting of letting boards at properties.
18.To monitor the flow of work in the letting department, utilising resources effectively and efficiently to ensure that the service outlined above is consistently delivered.
19.To be aware of how other parts of the business operate and inform colleagues of any issues that may affect their ability to carry out their own work.
20.To bring to the attention of senior management any issues that require their agreement or assistance.
21.To develop and maintain constructive relationships with prospective and current landlords and tenants.
22.To arrange and conduct viewings of available properties and keep records of feedback.
23.To communicate this feedback and other information at regularly  to all owners of available properties
24.To visit empty properties as required by insurance policies and to record dates of visits as required by the policy.
25.To visit other properties as required.
26.To assist with the administration of property boards to be erected/removed at/from properties
27.To assist, as required, with the preparation and communication of daily and other property advertisements.
28.To inform colleagues of any issues that may affect their ability to carry out their own work.
29.To be willing to help colleagues in other areas of the business as required.
For more information regarding this vacancy, please call AMR on 01242 228362.
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