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Lettings Manager

£25000 - £30000
OTE £40000
A great opportunity to join a well established, upmarket firm in Cheltenham as a Lettings Manager..

With an enviable reputation in the industry, the Company are looking to further strengthen their lettings team and the ideal candidate for the role will have an excellent understanding and knowledge of current lettings legislation.

With a strong background working within the industry, the main focus of the role will be to win new instructions and assist the Lettings Director by way of offering guidance to the team when it comes to legislation issues.

The Company are a forward thinking, continually expanding business and can offer a competitive salary package and the potential for a very exciting future with them.

Negotiator (Sales- Lettings)

£15000 - £20000
OTE £30000
An excellent opportunity to join a well respected firm in Gloucester. My client are well known for their exceptional customer service and dedication to the property industry. Due to their continued success they seek an experienced Sales/Lettings Negotiator to join their thriving team.

The Candidate:

·Hardworking
·Exceptionally Trustworthy
·Strong local knowledge
·Nicely spoken
·Career driven
·Experience within the property industry
·Organised
·Honest
·Polished and well presented.

Duties:

·Viewing generation
·Market appraisal generation
·Property phone outs
·Sales negotiation
·Lettings administration
·Viewing feedback
·Canvassing
·Vendor care
·Attending viewings
·Sales progression

To be considered for this role you must have a full driving licence. Be 100% dedicated to full time work

My client offers an exceptional package and further career development.

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.

Lettings Negotiator

£16000 - £17000
OTE £25000
Are you a Lettings Negotiator looking for a company that can offer you progression and fantastic training?

Our Client area well respected quality firm who are going from strength to strength in the market, they are looking for an experienced Lettings person to join them in their office in Stonehouse.

Key responsibilities will include:

·Registering new applicants
·Generating and accompanying viewings.
·Following up and carrying out feedback
·Carrying out Valuations on properties and taking details or training to carry out valuations
·Negotiating
·Making sure that you are aware of all current legislation

The Company can offer a fantastic career path for the right individual and pride themselves on staff retention and development.

The ideal individual will have a minimum of 6 moths worth of Lettings experience, be very well mannered and nicely presented.

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.

Property Manager

£21000 - £25000
OTE £25000
A fantastic opportunity has arisen for a Property Manager within a fantastic independent and prestigious firm within Cheltenham.

The role would involve dealing with maintenance issues, property inspections, preparing properties for let, collecting rents, conducting check-ins and check-outs and the general property management of lets.

There will be opportunities to earn commission through doing some Sales and Lettings Negotiation. It is a great opportunity for an all round super star to get involved with all things Estate Agency and Lettings.

The successful candidate must have a minimum if 12-18 months experience in a similar role, possess excellent organisation and IT skills as well as a good telephone manner. A current driving licence and own car is essential.

This is a great role for someone with lettings and property management experience, the ideal candidate is someone with a good customer service background who can work under pressure.

This position would suit an individual who enjoys problem-solving, negotiating, and dealing with relevant parties on maintenance issues. A genuine interest in property as well as the ability to demonstrate a proactive attitude is necessary for success in this position.

You will need to be extremely organised and be able to juggle your workload.

You will enjoy on the spot problem solving and building good relations with Tenants and Landlords.

This is a great opportunity for the right candidate.
In return, the company offer a great salary package and career progression.

To ensure that you are made aware of these vacancies visit our website and register your details or alternatively contact us for further details.

Enquire on a private and confidential basis for further details.

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.

Negotiator (Sales)

£16000 - £17000
OTE £28000
A unique and exciting opportunity to join a first class independent in Cheltenham.

My client seeks an exceptional and well organised Sales Negotiator to join their thriving and expanding business. You must have a keen eye for detail, be highly professional and have brilliant customer service.

The desired candidate will come from a property background, this can be in a support role or a sales/lettings role. However my client will consider a candidate with exceptional customer service, a strong sales background and experience working to targets.

Duties will includes:

-Administration
-Viewing generation
-Market appraisal generation
-Canvassing
-Viewing feedback
-Vendor care
-Sales progression
-Attending viewings

The candidate:

-Property background is desired but not essential
-Exceptional customer service
-Career driven
-Target and sales motivated
-Well mannered
-Strong local knowledge
-Professional
-Articulate
-Highly organised
-Passionate about property
-Loyal and honest.

Please note that to be considered for this role you MUST have a full UK driving licence.

This role will suit a Sales Progressor or negotiator who is hungry for a new challenge within a thriving and growing firm. It could also suit an organised sales professional who is seeking their first break in to the Property Industry.

Negotiator (Sales- Lettings)

£17000 - £18000
OTE £30000
An excellent opportunity to join a well respected independent firm in Gloucester. My client are well known for their exceptional customer service and dedication to the property industry. Due to continued growth in the business, our client now requires a Sales and Lettings Negotiator to join their busy office.

Responsibilities for a Sales and Lettings Negotiator:

·Canvassing
·Generating and conducting viewings
·Liaising with landlords, tenants, contractors, vendors and potential buyers
·Dealing with enquiries
·Lettings administration
·Viewing feedback
·Negotiating offers
·Sales progression
·Property phone outs
·Diary management
·Attending viewings

The successful candidate:

·A solid background in a sales focused environment
·Able to work towards a deadline and target
·Strong communication and time management skills
·Team playerExperience within the property industry
·Eager to learn
·Computer literate
·Full UK Driving license – Essential

The successful candidate will have a proven track record in achieving targets and deadlines in a proactive selling environment. They will be able to quickly establish client’s needs and wants, by building strong relationships with customers and providing high levels of service at all times.

In return, my client is offering a basic salary of £15,000 - £17,500 (depending on experience) and on target earnings of £25,000 uncapped.

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.

Negotiator (Sales)

£14000 - £15000
OTE £25000
A fantastic opportunity has arisen in the busy town of Stroud within a fantastic, strong and successful independent firm.

Due to the continued success and ever expanding market presence our client is eager to secure a Sales Negotiator.

Duties to include:

·Attending and generating viewings
·Generating market appraisals
·Generating and negotiating offers
·Some sales progression
·Some administration
·Registering applicants
·Networking
·Business development

Duties will vary, you will be expected to lend a hand wherever needed to ensure the continued success of the business.

The ideal candidate:

·Honest, diligent and trustworthy
·Strong local knowledge
·Proactive with a keen eye for new business
·Willing to go the extra mile
·Sales motivated
·Exceptional customer service
·Very well presented and eager to carve a strong career within property

The preferred candidate will ideally have a minimum of 6 months worth of property experience, however my client will consider a candidate from a strong sales or customer service background for this position.

To be considered for this role you must also have a full clean UK driving license.

Negotiator (Non Experienced)

£13000 - £14000
OTE £17000

A great quality multi office Estate Agent in Stonehouse are seeking an enthusiastic hardworking Trainee Sales/Lettings Negotiator to join their thriving team!

Our client is well known for its fantastic training structure, career progression and welcoming team.

The Role:

·Generate and Attend Viewings
·Generate Market Appraisals
·Canvassing
·Administration
·Vendor/ Landlord Care
·Viewing Feedback
·Negotiating offers

Duties will vary and you will be expected to lend a hand wherever possible.

The Candidate:

·Smart in Appearance
·Hardworking
·Enthusiastic and Dynamic
·Dedicated and Professional
·A strong sales or customer service background
·A good knowledge of property

You must have a full clean driving licence in order to be considered for this role.

If you wish to have more information on this brilliant role please contact Annie on at AMR.

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.
 

Block Manager

£24000 - £26000
OTE £0
A truly rare and exciting opportunity has arisen in Cheltenham for an exceptional quality independent Property Management and Block Management Firm.

Our client seeks a highly capable and experienced Block/Property Manager to join their team on a full time permanent basis.

Position within the organisation:

·Reports to Head of the firm
·Support other Departments and Businesses within the Group

Summary of Role:

To carry out property management and block management activities and services to maintain, administer and supervise an assigned portfolio of properties on behalf of a freeholder, leaseholder and developer client. To achieve the highest levels of service in accordance with the firms agreed business standards. A Block/Property Manager is expected to contribute to company initiatives as requested at the time and to support these initiatives always (to staff and clients).

Industry Knowledge:

Th Block Manager is expected to have knowledge of and to keep up to date with the following;

Legislation: Have and continually update legal knowledge and understanding of relevant leasehold, Landlord and Tenant Act, Section 20 Notices and related lease restrictions and covenant issues

Best Practice: Knowledge of relevant Landlord and Tenant Act, RICS and ARMA Guidelines, Regulations and procedures and best practice on disseminating residential block property management advice.
Attend training and informational seminars to keep abreast of new policies and procedures.

Health & Safety: Knowledge and understanding of Health & Safety regulations affecting blocks of flats and managed estates.

Primary Duties and Responsibilities:

Correspondence:

·To maintain 48-hour communications response with all clients, leaseholders, contractors and other customers of Firms clients.
·To respond to telephone calls and messages within 24 hours of returning to the office.
·To maintain polite and professional communications within all correspondence whether verbal or written.
·Day-to-day to proactively develop service levels across your portfolio to exceed client expectations, advising client of management set-up.
·To meet with and update all clients in the frequencies agreed within the management agreement.
·To compose and produce any correspondence as agreed with the client or as necessary for each individual lessee, each block or each entire development (as relevant). Correspondence can include but is not limited to letters, noticeboard documents, newsletters and leaflets. In adhering to this duty, the Block Manager should make use of standard letters generated by the firm which is available on the server.

Handover & Company Setup:

·To ensure a professional handover of each development from the client. Including liaising with the client to ensure all necessary information is received and liaising with other departments internally to ensure each development is setup correctly. · To produce and send welcome letters to the leaseholders on any development handed to us by the client.

Legal:

·To read, understand and interpret legal documents such as leases, freehold documents and contracts relevant to the developments within your portfolio and to ensure the terms of these documents are upheld by any associates relevant.
·To keep up to date with all relevant legislation and to comply with the RICS code of conduct.
·To assist United Company Secretaries Limited with solicitors or other relevant legal entities in regard to legal issues regarding assigned developments in matters of sale, purchase or dispute.

Service Charges:

·To draw up and present service charge budgets to the client for each development on a frequency as prescribed by the lease, utilising previous expenditure and management experience.
·To receive and confirm relevant lessees of assigned developments of whom should be referred to Credit Control and to liaise with Credit Control as to suitable action plans to recover necessary service charges.
·To produce and issue service charge cover letters along with standing order mandates to be sent with Credit Control issued demands to all lessees of the assigned development on a frequency as prescribed by the lease.
·To prepare draft budgets within a minimum of 3 months before year end.

Accounts:

·To ensure that the relevant service charge accounts are completed for each development on an annual basis according to their service charge year end as well as having all accounts signed by the client or relevant representative.
·To ensure that service charge accounts or, if necessary, a Section 20b notice are served on every leaseholder within 18months of the start of a service charge year.
·To ensure that any and all year end surplus or deficit positions are dealt with as per the terms of the lease.
·To ensure all invoices addressed to assigned developments are of correct values and content. In addition to authorise all invoice amounts.
·To liaise with lessees in regard to individual service charge accounts, providing statements of account, payment plans and other relevant actions according to the legal documents, requests of the lessee and site financial situation.
·To monitor and manage financial positions for each assigned development (including reserve accounts) to ensure monies are available for any major works projects or any other relevant expenditure applicable to the site such as insurance premiums.
·To ensure that the provision for each and every reserve account is moved into the relevant reserve funds every year.

Services and Assets:

·To ensure all mechanical and electrical assets on site, such as lifts, gated entrances and emergency lighting has an annual maintenance contract in place that complies with all statutory requirements.
·To put in place and maintain any service contracts in accordance with client requests to include but not limited to cleaning, gardening, window cleaning, parking control, door entry and bin store clearance. All service contracts must be reviewed at budget preparation time with increases from contractors anticipated or otherwise agreed.
·To draft, produce and issue any relevant Section 20 notices relevant to your assigned development as necessary for any long-term agreements including the management of the Section 20 process to commencement of the long-term agreement. Copies to be issued to Head of Compliance prior to any works being instructed.
·To ensure that all utility suppliers to developments are regularly reviewed to obtain best cost and service for the development.

Health & Safety:

·To ensure any Health & Safety documents and reports are up to date in accordance with legal requirements and client requests. To include but not limited to General Health & Safety Report, Emergency Lighting Testing, asbestos testing, lift inspections etc.
·To ensure that any items raised in any reports relating to Health & Safety are addressed within a dedicated time frame to ensure compliance with legal and best practice regulations and in accordance with client requests.

Insurance:

·To ensure all developments have relevant insurance policies in place including but not limited to Buildings Insurance Cover, Public Liability Cover, Mechanical & Engineering Cover etc.
·To commission and manage (in accordance with your line manager’s and/or client’s instructions) any insurance re-valuation that may be due for the development.
·To initiate and manage any claims relevant to the communal areas of assigned developments including follow up, remedial works and inspection.

Major Works:

·To discuss and develop with the client plans for major works projects suitable to the development and budgetary restrictions.
·To arrange and implement schedules of major works as appropriate, or alternatively refer to dedicated surveyor to project manage (to be determined by line manager and/or client).
·To draft, produce and issue any relevant Section 20 notices relevant to your assigned development as necessary including the management of the Section 20 process to completion of the major works project. Copies to be issued to Head of Compliance prior to any works being instructed.

Site Maintenance:

·To perform a site visit to each development as necessary (unless otherwise advised by your line manager) to inspect and ascertain any general maintenance, electrical repairs, faults and service requirements for that development. A written report is to be issued in the 48 hours following each site visit and saved to the relevant databases along with To-Do lists updated from the identification of issues raised in the report.
·To receive and manage reactional maintenance calls and emails on all developments as and when, including those assigned to other Property Managers as part of working as a team.
·To ensure a works order is issued for all repairs and other items of maintenance.

General Housekeeping:

·To ensure all relevant databases are kept up to date with development details and relevant inspection, reporting and time-framed requirements.
·To ensure all matters relating to a development in the portfolio are properly recorded and updated on the to-do list
·To attend and participate in regular internal meetings as requested.
·To ensure development keys are held in duplicate and securely in order to provide access for staff, contractors and other relevant persons.
·To study for and participate in any relevant industry exams at the request and with the agreement of your line manager.
·To ensure retention of the client as necessary and within the scope of the role
·To be familiar with and aware of basic policies including but not limited to Employment, Health & Safety, Environmental and Fire Safety Policies.
·To receive, manage and fulfil any other duties that may be commensurate to the role.
·To hold a valid driving licence to enable site visits or meetings.

To comply with the Companies Equal Opportunities Policy, Codes of Conduct and other relevant policies, procedures and legislation, including the Data Protection Act and other relevant legislation.

To comply with statutory provisions of Health and Safety at Work. All Employees must look after their own health, safety and welfare and be mindful of other persons who may be affected by their acts. Employees must co-operate and comply with management instructions regarding Health and Safety issues and report all accidents, incidents and problems as soon as practicable to their manager.

This list of duties and responsibilities is not exhaustive, and the employer is entitled to instruct the employee at any time to carry out additional duties or responsibilities, which fall reasonably within the ambit of the job description, or in accordance with operational requirements.

If you have Block Management experience and are looking for a new challenge within a forward thinking and customer focused firm them do not hesitate to contact us at any time.

Negotiator (Sales- Lettings)

£15000 - £17500
OTE £25000

An excellent opportunity to join a well respected independent firm in Gloucester. My client are well known for their exceptional customer service and dedication to the property industry. Due to continued growth in the business, our client now requires a Sales and Lettings Negotiator to join their busy office.

Responsibilities for a Sales and Lettings Negotiator:

·Canvassing
·Generating and conducting viewings
·Liaising with landlords, tenants, contractors, vendors and potential buyers
·Dealing with enquiries
·Lettings administration
·Viewing feedback
·Negotiating offers
·Sales progression
·Property phone outs
·Diary management
·Attending viewings

The successful candidate:

·A solid background in a sales focused environment
·Able to work towards a deadline and target
·Strong communication and time management skills
·Team playerExperience within the property industry
·Eager to learn
·Computer literate
·Full UK Driving license – Essential

The successful candidate will have a proven track record in achieving targets and deadlines in a proactive selling environment. They will be able to quickly establish client’s needs and wants, by building strong relationships with customers and providing high levels of service at all times.

In return, my client is offering a basic salary of £15,000 - £17,500 (depending on experience) and on target earnings of £25,000 uncapped.

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.
 

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