This is a rare and fantastic opportunity for lettings and sales negotiators to join a vibrant and busy independent agent in Peterborough.
The successful candidates will be driven and able to work to office targets.
We are looking for exceptional customer service skills, and previous sales experience would be an advantage.
The character of the candidate is very important for these roles, as our client is looking for individuals to train and progress within the company and the team environment is of upmost importance.
A bright and positive attitude is a must for this role.
A generous salary is being offered, along with uncapped OTE.
This busy Cambridge estate agent is looking for an experienced sales lister/assistant manager.
This is a fantastic opportunity to be part of this successful and hard-working team, and really reap the rewards of success. This really is an opportunity to earn your worth.
Duties will include:
Deputising for the Branch Manager as necessary, running morning meetings and coaching sessions
Developing your colleagues to ensure they always have clear goals and an understanding of the business needs
"Helping" our customers make their dream move
Winning listings and gaining new instructions for properties to market (so you must be able to drive)
Generating sales leads for property viewings, mortgage advice, conveyancing, new homes, lettings and property valuations
Maintaining regular contact with clients via telephone, email or face to face ensuring we offer the best possible customer service
We need you to be:
Target driven with the ability to win new listings and the desire to be the best
Excellent people and communication skills
Able to assist in leading, inspiring and motivating the team to succeed
Willing to build on your skills and develop your career
Have truly exceptional customer service
Hard-working with the desire and determination to achieve your goals
Professional, organised and have a great work ethic
Confident, resilient and enjoy healthy and fun competition with your colleagues
The opportunity to progress to Sales Manager, running the residential sales side of the business in 12 months is a real possibility.
A fantastic salary and OTE is being offered along with a car allowance.
As a Sales Negotiator for this fantastic independent agent, you will be confident building relationships with new clients, helping sellers to sell their property and purchasers to buy a new home. You will provide regular updates of new properties onto the market, accompanying clients on viewings and acting upon any feedback provided. You will ensure that all of their sellers are provided with the highest standard of service.
Previous residential sales or valuing experience and a target driven background is essential for this role, as is being able to work well under pressure. The ability to cross-sell other services is required, as is excellent customer service and communication skills.
A full UK driving licence is also essential.
Key tasks and duties:
·To maximise sales by the effective handling of customer enquiries using positive listening, questioning, influencing, sales and negotiating techniques to best match customers' seeking sales, market appraisals, conveyancing and FS opportunities.
·Registering buyers who have registered through our website.
·Professional attitude and manner when answering telephone or with walk in enquiries, directing to correct personnel to qualify potential buyers.
·Efficient management and undertaking of house viewings.
·Calling buyers to advise of new instructions and price reduction.
·To develop a thorough understanding of our rules, services and processes.
·To arrange market appraisals and to find market appraisal opportunities.
·To deliver quality customer service, by ensuring that customers' needs are identified, met and exceeded wherever possible.
·Understand and complete required AML training and online checks for buyers and seller.
·To complete administrative tasks in an efficient and timely manner to enable activities to progress as required.
·To be a team player who uses initiative and actively contributes, participates, communicates and competes in the team environment.
·To display consistently excellent timekeeping and a flexible approach to working hours.
·To perform other tasks that the company feel is appropriate.
A great opportunity to join a Property Services provider with as a Business Development Manager in the East Anglia region.
The main focus of this role will be to increase sales in the region, by identifying and winning new clients, growing sales volume and increasing product mix from existing clients and promoting the brand within the industry. You will be required to deliver against a challenging yet realistic sales targets.
The success of the role is totally dependent on relationship building, both with new and existing customers and field agents. A strong region will output in growing client revenues together with improving staff engagement and happiness.
The role holder will be completely mobile, visiting clients and staff in their region throughout the week.
-Responsible for increasing sales through the acquisition and ongoing management of new clients.
-Responsible for increasing sales from existing clients in the territory.
-Responsible for increasing product penetration to each client in the region.
-Responsible for creating innovative campaigns to secure new business.
-Working with the Marketing Manager, increase brand awareness within your region.
-Responsible for negotiating client contracts.
-Attendance at exhibitions and local networking events.
-Responsible for exceeding client satisfaction targets in the region.
-Responsible for exceeding regional KPI's and performance statistics.
-Responsible for timely and accurate updating of the CRM system.
-Demonstrable experience of successful field sales in a B2B environment.
-Demonstrable experience of account management.
-Demonstrable experience of consistently over performing versus targets.
-Demonstrable experience of delivering excellent service in a customer facing role.
-Experience of the residential property services market; this could include estate agency, mortgage services, conveyancing services, and/or other associated service delivery.
-Demonstrable experience of marketing activities.
-Demonstrable experience of management of field based staff (or equivalent).
-Excellent sales and negotiation skills.
-Excellent account management / relationship management skills.
-Excellent leadership skills.
-Delighting the customer must be part of your DNA.
-Excellent commercial understanding.
-Very strong verbal and written communication skills.
-Highly driven and self-motivated.
I am now looking to recruit Outbound Sales Consultants and also Team Leaders to manage them for this progressive forward thinking brand.
The successful candidate will be working in our newly appointed out-bound sales team, responsible for selling mortgage and conveyancing services to customers who are actively looking to move home through our partner network of estate agents.
Results driven and customer service focused, we will be acting on behalf of our partners so we must be professional at all times when introducing their services.
·Acting under contract as an extension of our estate agent clients, you will be selling our Mortgage and conveyancing services to customers who have registered with those estate agents and actively looking to buy / sell.
·You will be promoting and booking mortgage appointments for our approved mortgage panel to clients who are registered with one of our member estate agents.
·You will need a working knowledge of the estate agents sales cycle to be able to engage with customers effectively
·New business sales mentality
·Results driven and customer focused
·Have the ability to both listen and influence customers based on their need
·Although you will be joining a team and be part of something more than yourself, it is important that you can work independently to achieve a result
·Have excellent communication skills and telephone manner - it's not what you say it's how you say it!
·Process orientated with the ability to be proactive around a customer's needs
An extremely generous salary and commission package is being offered along with fantastic career prospects and progression, subject to candidate and experience.