Sales and Service Co-ordinator – Bristol Based
A very rare and exciting opportunity has arisen within a first-class Housing Association in Bristol, our client seeks 3 Sales and Service Coordinators to join their expanding team due to the huge success they have had.
You will be required to deliver and efficient and professional ales and services service to home owners and the housing associations tenants during the sales process and provide specialist advice and undertakings regarding lease and associated legal matters.
·To provide specialist focus on ensuring all home ownership applications are handled accurately and are progressed professionally, in line with all current legislation.
·Provide administrative support, liaising and providing assistance to the relevant solicitors to ensure that all legal and statutory duties are met, and dealing with all enquiries across the full sales function
·Dealing effectively with legal enquires and processes in relation to sales, extensions, notices, enfranchisement and land purchases.
·Dealing with the initial Right to Buy applications and ensuring appropriate notices are issued and legislative time scales are met.
·Dealing effectively with legal matters, such as deeds of variation, remortgage and further advances, enfranchisements, consents, lease extensions, land purchased and other related administrative tasks.
·Providing interpretation and guidance in relation to specific lease queries in respect of lessee and lessor responsibilities and obligations, schedules and clauses and specific ownership queries such as boundaries, stair casing provisions, charges and other such matters
·Processing RTB and RTA applications end to end in line with legislation, dealing with resident enquiries
·Conveyancing of sales of both shared ownership and leasehold properties in accordance with the terms of lease
·Respond to all conveyancing enquiries and provide information in connection with sales, ensuring notification of any future liabilities in respect of the property including any retentions
·Administration of sales of additional equity shares to shared owners in accordance with the terms of the lease having regard for any section 106 stair casing including accounting for sales receipts on completion, and approving mortgage offers for suitable purchasers
·Ensure all administration fees and other monies due to are charged and banked in accordance with procedures
·Process lease variations, extensions, and enfranchisement and land purchased
·Respond to solicitors’ conveyancing enquiries and ensure they are notified if any future liabilities in respect of the property including retentions to be made
·Develop and maintain excellent internal and external relationships to ensure that services delivered to home owners are of an excellent standard
The ideal candidate:
Knowledge and Experience:
·Computer literate with excellent keyboard skills
·Excellent communication and interpersonal skills with a flexible approach to work
·Good literacy and numerical skills to ensure accuracy and attention to detail
·Ability to work with figures, spreadsheets and to make a range of basic calculations
·Confident to approach and attitude to customer service
·Excellent organisational skills, ability to manage workloads by prioritizing and meeting deadlines
·High personal standards
·Proactive attitude and ability to work using initiative and within a team
Desirable Skills and Abilities:
·Ability to interpret legal documents and legislation
·Ability to work under pressure and to work with minimal supervision
·Prioritization- able to effectively prioritize work and work to deadlines
·Ability to work to targets and preform under pressure
·Able to efficiently use IT applications
·Resilient and able to manage competing pressures in a positive manner
·Able to work positively and constructively as a member of a team
·Ability to work in a profession and efficient focused environment and to deliver consistently high standards ensuring “Right first Time” service is delivered
·Demonstrate a can-do attitude and personal ownership and responsibility
·Knowledge and experience working within Estate Agency is desirable
This is a Monday – Friday role (37.5 hours per week) and will suit a Sales Negotiator or Property Professional looking for a new and exciting challenge.
The ideal candidate must have a driving license and access to a car and will be very willing to go the extra mile.
The closing date for this role is 15th February 2018
Interviews will be held in Bristol on 23rd February 2018
For further information on this role, please contact Annie at AMR.
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.