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Administrator

£15000 - £18000
OTE £0
The Client:
My client are an award-winning estate agency based in Birmingham, specialising in residential property sales, lettings and management. Their success has allowed the company to expand and diversify into commercial property and investments.

They now have an exciting opportunity for a Sales and Lettings Negotiator to join our growing team. The successful candidate will be an excellent estate agent, accomplished in negotiating and maximising business opportunities.

Working with the sales and Lettings team, this varied role will include taking enquiries, both sales and lettings, arranging viewings and offering administrative support within a busy office environment.
Salary:
£16,000 - £18,000 per annum (dependant on experience)

Hours of work:
Full time (40 hours per week, Monday to Friday and some Saturdays depending on business needs)

Main purpose of role:
To support the Sales and Lettings team

Responsibilities:
·Taking enquiries (via phone, email and walk-ins)
·Booking viewings for the Sales and Lettings team
·Conduct viewings when required (mainly lettings)
·Monitoring and driving the sales
·Cross selling ancillary services
·Assisting in other departments as required
Essential Requirements:
·Minimum of 2 years’ experience in a similar role
·Experience with viewings
·Have a clean drivers licence and use of a reliable vehicle
·Be of smart appearance
·Have excellent knowledge of Edgbaston area and Birmingham City Centre
·Able to work on own initiative and manage own workload
·Have the following attributes; driven, motivated, trustworthy, reliable, organised, confident, professional and have great customer service skills

Reporting to:
Sales and Lettings Manager

For more information please call Chris @AMR Midlands.

Finance Assistant

£18000 - £25000
OTE £0
The Client:
My client are an award-winning estate agency based in Central Birmingham, specialising in residential property sales, lettings and management. Their success has allowed the company to expand and diversify into commercial property and investments.

They now have an exciting opportunity for a Full Time Financial Controller to join their growing team. The successful candidate will have at least two years’ experience in a similar role where managing company accounts and client accounts is a paramount part of the role.
Salary:
£18,000 - £25,000 per annum (depending on experience)

Hours of work:
Full time (40 hours per week, Monday to Friday 9.00 – 17.30)

Main purpose of role:
To manage all company finances

Responsibilities:
·Reconcile the client account daily
·Resolving account queries
·Process invoices from all departments
·Taking payments using Worldpay
·Chase outstanding invoices
·Manage and process rent arrears
·Maintain the accounts software dashboard
·Produce weekly report to the Director
·Monitor company expenditure
·Forecast reports (cash flow/ financial
·Managing company payroll
·Manage relationships with external bodies to ensure the company complies with all regulations and legislation (accountants, HMRC, auditors and financial bodies)
·Answering the phone in a busy office environment
·Assisting with other departments within the business when required
Requirements:

·Applicants must have a minimum of 2 years’ experience in a similar financial role
·Be able to work on own initiative
·Be of smart appearance
·Highly competent on Office 365, MS word and excel
·Have the following attributes; driven, motivated, trustworthy, reliable, organised, confident, professional and have great customer service skills
·Experience of working within a property management / real estate business (desirable)
·CIMA or AAT qualification (desirable)
You will be working in modern offices in Central Birmingham and within a small and friendly team. For more information please contact Chris @AMR Midlands

Property Manager

£18000 - £21000
OTE £25000
My client are an modern, forward thinking and dynamic multi practice property firm with well positioned stylish offices in the City.

Salary:
£18,000 - £21,000 per annum (dependant on experience)
Targeted Bonus Scheme (Following successful probation period)

Hours of work:
Full time (40 hours per week, Monday to Friday and some Saturdays depending on business needs)

Main purpose of role:
To assist with the day to day management of our lettings portfolio.

Responsibilities:
·To respond to, follow through and ensure completion of all reactive property maintenance.
·Liaise with Contractors, Landlords and Tenants regarding on-going issues, providing updates, assistance and resolution.
·Arrange gas certificates, electrical certificates, pat testing, and legionella risk assessments.
·Arrange maintenance quotations and instructions to Contractors.
·Processing of all property management related invoices.
·Carry out periodic property inspections.
·Carry out property inventory inspections and check out inspections.
·Process and coordinate deposit repayments.
·Carry out tenant referencing and organisation of check in appointments.
·Produce and prepare move in packs for new tenants.
·Provide monthly maintenance reports for the Property Manager.
·Provide regular client updates on legislation changes and new services.
·Arrange for property keys to be cut when required.
·Ensure management software system is up to date.
·Ensure compliance is met across all managed tenancies.
·Holiday cover for Property Manager when required.
·Cover of 24-hour emergency contact for tenant emergencies.
·All other property management and maintenance related administration.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.





Essential Requirements:
·Minimum of 2 years’ experience within residential property management
·Have a clean driver’s licence and use of a reliable vehicle for work purposes
·Be of smart appearance
·Have excellent knowledge of Edgbaston area and Birmingham City Centre
·Able to work on own initiative and manage own workload
·Have a high level of accuracy, attention to detail and be a proven problem solver

This is a fantastic opportunity with a forward thinking, dynamic and successful firm who are really going places. To apply please contact Chris @AMR Midlands.


Operations Manager

£40000 - £45000
OTE £0
The Client:
My client is a well respected property firm who have coverage across the board.. In all areas, their revolutionary spirit has the customer at its heart. Within Property Management they provide estate, leaseholder and commercial property management services as well as private rental and build-to-rent services.

Your life as Regional Operations Manager

You'll relish the challenge of being responsible for the delivery of a first-class residential block and estate management service. You'll also set the culture and standards for your team of property managers and assistants and make sure that your boss, the Head of Property Management, gets the reports and results they expect. Every day will be different, as everything from recruitment to health and safety compliance and troubleshooting comes under your remit. Above all, you'll lead by example when it comes to the strength of the relationships you build inside and outside the business and the way you think outside the box to keep our service ahead of the game. You will help the Property Managers to deliver property solutions our customers really value, making it simple to do business with us, creating an enduring relationship that fulfils all their property needs. You will be responsible for the leadership and management of a team of Property Managers, Property assistants and any direct staff within the team.

What you'll do
* Manage your team of property managers and property assistants, from recruitment to
performance management
* Provide mentoring and on-going support to help your team reach and maintain standards
of excellence
*Manage, monitor and report on KPIs to ensure your team is meeting and exceeding its
objectives
everything from resident meeting attendance to client response time
* Be the standard-bearer for sensational customer service that hits the spot every time
* Keep your team abreast of changes in legislation, technical knowledge and best practice
through regional briefings – and keep on top of your team's compliance
* Step in where schemes are clearly in need of 'intensive care', working closely with the
Property Managers and attending client meetings to get things back on track
* Ensure that your team's external and internal communications, from emails to newsletters
and reports for colleagues, clients and leaseholders are on time, on message and on
brand
* Take responsibility for compliance with required health and safety standards across the
portfolio, reviewing tracking reports and flagging up concerns
* Help us acquire new customers by giving presentations, building trusting relationships
with stakeholders and showing your team how to be an ambassador for the business
* Oversee the resolution of legal disputes, tribunal cases and other problems brought to
you by your team
* Keep the business moving forward and improving by learning lessons from problems,
holding update meetings with departmental managers that bring alive opportunities to do
things differently and better

You will be working from modern offices in Birmingham City Centre and the role comes with many perks and benefits and a great salary.

For more information please call Chris @ AMR Midlands




Customer Service Role

£25000 - £25000
OTE £0
Are you looking to work for a forward thinking and dynamic property company ?

Have you got extensive Customer Service Experience and /or Property Management experience.

The Client:

My client delivers national coverage across the board, in surveying, financial services,
property management, lettings and estate agency. In all areas, they have the
customer heart. Within Property Management they provide estate, leaseholder and
commercial property management services. Never afraid to do things differently,
they are constantly evolving their services in response to customer needs and market
opportunities, introducing improvements and innovations that are helping to shape the future
of the industry.

The Role:

You’ll walk into work with a thirst for loving our customers by ensuring that you motivate your
team to pick up every call and just fix it. Your team will be the first point of contact for
customers that need help. You’ll review every days performance looking at how you can make
it better. By leading your team you’ll develop and inspire them to be the best they can be.
You’ll create training opportunities and coach them to learn new skills and to progress. You’ll
be results focused wanting to create an amazing team of people to help revolutionise the
market.

The Responsibilities:


* Lead the Property Assistants ensuring the level of customer service is just awesome!
* Inspiring your team by coaching, mentoring enabling them to become the best they can be
* See every complaint as an opportunity to make things better
*Work in a powerful partnership with the Property Managers to ensure the team are owning
and fixing and escalating customers only where necessary
* Be alive to what you can do to help your teams meet their KPIs and drive improvements
* Bring the company values to life by looking out for opportunities to spot great role model
behaviour from your team
* Bring your whole self to work, bring everything you’ve got to the party – dare to be different.


The Person:

We’re looking for someone who has passion, someone who can just grab a team and help
lead them to deliver what they never thought possible. With the zest and desire to make a
difference every day. Always looking for the positive, always looking to make things better.

* Team Leader in a call centre or customer service role or property management experience
* A desire to develop astonishingly good customer service
* Great leadership and people management skills with a genuine desire to grow their people
*A natural capacity to use their initiative, solve problems and fix things
* Excellent communication and interpersonal skills
* Innovator with a positive “can do” attitude and a positive attitude to change.
* Ability to juggle conflicting demands ensuring key priorities and deadlines are met
* The clear thinking and confidence to influence others and make good business decisions
* Experience of managing relationships with internal and external stakeholders
* The kind of flexible, positive attitude that makes for great service and teamwork

For more information please call Chris @AMR Midlands.

Surveyor

£35000 - £40000
OTE £0
The Client:

My client delivers national coverage across the board, in surveying, financial services, auctions,
property management, lettings and estate agency. In all areas, their revolutionary spirit has
the customer at its heart

The Role:

The Commercial Property Management Surveyor is a very diverse role. Whether it is
inspecting properties, managing rent reviews or liaising with our service contractors &
suppliers no two days are the same managing our large portfolio of commercial
properties.

Duties:

· Regular property inspections including building and repair work
· Liaising with various third parties such as contractors, suppliers, tenants &
landlords
· Management of rent & lease renewals, assignments and other tenant applications
· Ensuring compliance of lease covenants by both landlords and tenants
· Ensuring client’s Health & Safety obligations are met
· End of lease inspections
· Procurement and management of service contracts and supplies
· Understand and implement the client’s property management strategy


The Person:

We're on a mission to find an efficient and effective Commercial Property Management
Surveyor who demonstrates:
· Resilience & flexibility
· Strong organisational skills & attention to detail
· An excellent and clear way with words both written and spoken
· The ability to work unsupervised and use your own initiative
· Has working knowledge of relevant property legislation
· Proven experience in the commercial property market
· 2-3 years post qualification experience (MRICS)
· A clean full UK driving licence
· Eligibility to work in the UK and everything it takes to successfully complete pre employment
screening including credit and employment referencing and CRB
checking.

The role comes with a great salary and many further benefits. You will be working from state of the art modern offices in Birmingham.

For more information please call Chris @AMR Midlands

Property Manager

£50000 - £55000
OTE £0
Are you looking to work for a forward thinking and dynamic property company ?

Are you an experienced residential property manager with IRPM qualification looking for a fresh challenge with a company who reward hard work and endeavour ?

The Client:

My client delivers national coverage across the board, in surveying, financial services,
property management, lettings and estate agency. In all areas, they have the
customer heart. Within Property Management they provide estate, leaseholder and
commercial property management services. Never afraid to do things differently,
they are constantly evolving their services in response to customer needs and market
opportunities, introducing improvements and innovations that are helping to shape the future
of the industry.

The Role:

Focusing on the North of England and spending 3-4 days in Birmingham, you’ll have
the support of the Head of Property Management to lead the Regional Operations Managers
and their teams in the regions to provide a sensational property management service. As well
as driving performance and process improvements you will thrive on owning and fixing our
customers problems.
Alongside doing things thoughtfully in a way that hits the spot for customers every time, you'll
also develop the habit of spotting opportunities to do some things better.

Responsibilities:

Oversee the day to day management of the operations in the regions to ensure excellent level of service at all times.
*Coach and mentor the Regional Operations Managers and Property Managers to help them
develop their skills and capability to be the best that they can be.
*Liaise with customers to resolve complaints and oversee the effective management of
complaints across the Business.
*Lead on the design, development and maintenance of systems for the management of
complaints which easily allow customers to feedback their concerns.
*Present customer insights and report on all complaints and feedback received within the
business to the Executive team on a monthly basis
*Be alive to what you can do to help your teams meet their KPIs and drive improvement
*Assist with complex properties that require additional attention by attending client meetings
and supporting communications
*Have close involvement in building strong and trusted relationships with developers, RMC’s
and Freeholders by attending meetings to update on matters relating to their schemes.
*Support the preparation of proposals for business development meetings with residential
management companies
*Oversee the risk assessment reports to ensure they are acted upon in a timely manner, and
comply with standards.

The Candidate:

A self-starter with property management and customer service experience
who likes to work in a fast-paced world where they can take responsibility and get things done
and who has:
* A good standard of education with IPRM and AssocRICS qualifications
* Minimum of 2 years’ experience in a senior operational position within an established
property management business
* A desire to develop astonishingly good customer service.

Excellent leadership and people management skills with a genuine desire to help people be
the best that they can be
*A natural capacity to use their initiative, solve problems and fix things
* Excellent communication and interpersonal skills
* Innovator with a positive “can do” attitude and a positive attitude to change.
* Ability to juggle conflicting demands ensuring key priorities and deadlines are met
* The clear thinking and confidence to influence others and make good business decisions
* Experience of managing relationships with internal and external stakeholders
* The kind of flexible, positive attitude that makes for great service and teamwork
* The honesty and integrity to build personal trust and brand reputation
* A desire to get the detail right every time
* A car and clean driving licence


For more information please call Chris @AMR Midlands.

Lettings Coordinator/Administrator

£16000 - £16500
OTE £20000
One of the most highly regarded and well established estate and lettings agents in the area are looking to recruit a sales and lettings co-ordinator / administrator, to join their team.

The successful candidate will have a large amount of administration experience and be able to work confidently with both Word and Excel. You must be very well presented, highly organised, a real people person with an eye for detail, enjoy systems and procedures as well as having a large amount of empathy. Our client places great importance on customer service!

This is a fantastic opportunity to join a young, energetic company and be part of something really exciting!

You will be based in state of the art offices in Central Birmingham and benefits include a generous salary, a great working environment and the ability to progress within a top quality property firm.

Salary: £16,000 - £16,500 OTE £20,000

Senior Negotiator (Sales)

£16000 - £18000
OTE £30000
Our client is a leading independent Estate Agency with an enviable reputation in the industry, excellent approach to the market and strong ethos. They make sure work is fun working on the basis that happy people are more productive. They are now looking to recruit an ambitious, customer focused and hard working negotiator for their busy office.

This is a wonderful opportunity with excellent long term career prospects.

The Role:

¡Generating market appraisals
¡Generating and attending viewings
¡Negotiating offers
¡Some administration
¡Obtaining and delivering feedback
¡Assisting with marketing
¡Networking

Duties will vary and you must expect to lend a hand wherever is possible.

Candidate Requirements

•Previous experience in a property sales experience
• Able to work to targets
• Highly effective communication skills
• The ability to work well within a team as well as being self motivated
• Determination to achieve personal and team targets
• Professional and enthusiastic
• Full UK driving licence

This is an excellent opportunity for someone looking to join a vibrant, forward thinking and ambitious company with true long term career prospects.

For more information regarding this vacancy please call Chris at AMR

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.

Regional Valuer

£20000 - £40000
OTE £40000
Are you an experienced estate agent who is looking for an opportunity to work for a forward thinking and dynamic company ?

My client are an award winning and highly recognisable independent estate agent with well placed offices throughout the region. Due to increased business levels and an internal promotion they are looking to recruit an experienced valuer for their flagship office.

You will have a high degree of flexibility and autonomy. You must be able to think on your feet and win business at a competitive fee level by extolling the benefits of the company. You must be a well presented and driven individual who will always go the extra mile to provide first class customer service. You will be given appointments from the offices but must also be comfortable in generating your own appointments and cross selling other opportunities within the group.

In return you will receive a generous basic salary coupled with a generous commission structure and many further benefits.

For more information please call Chris @ AMR Midlands.

New Homes Negotiator

£20000 - £25000
OTE £45000
New Homes Sales Executive.

Our client are an well known and established property agency based in the City Centre. They are a prestigious company who have built a reputation for delivering excellent customer service, whilst being one of the most pro-active, dynamic and forward thinking companies in the City.

Due to increased business levels and winning several new contracts with developers large and small they are looking to recruit an experienced New Homes Sales Executive.

Salary: Circe £18,000 basic with commissions, bonuses and incentives and a genuine OTE of £40,000.

Essential requirements: At least two years’ experience in selling City Centre off-plan development and proven track record.

The ability to development relationships and create business opportunities.

Prepared to work beyond normal working hours where required.

Must be extremely motivated and able to work on their own at all times.

Main Responsibilities: To sell new build units and to develop and nurture business opportunities and relationships. To obtain new development instructions.
This is a fantastic opportunity with a respected firm. For more information please call Chris @AMR Midlands.

Surveyor (Building)

£45000 - £50000
OTE £50000
Residential Valuer - RICS.

My client are a highly regarded independent multi practice firm. They are based in the centre of Birmingham.

They are looking to recruit an ambitious and experienced MRICS/FRICS registered valuer to join the team.

This is a senior and important appointment for the firm.  Applicants should be self-motivated and technically sound with extensive experience of undertaking residential valuation and Leasehold Reform Act work including appearance at Tribunal. 

Some commercial valuation work will also be involved. The successful candidate will also be responsible for the development of the department and so a strong track record in business development is a must.  

In return they are offering an attractive package with the opportunity to progress within one of the Midlands’ most successful independent property consultancies. 

You must be an organised, pro active and forward thinking individual with the ability to make things happen and someone with the energy and drive to really make a name for themselves. My client are wanting someone for the long term and can offer fantastic prospects for the right person.

To find out more please contact Chris @AMR Midlands


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