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Business Development Manager

£25000 - £30000
OTE £50000
Business Development Manager – Home based with extensive travel required.

Up to £30k basic plus uncapped OTE of £55k to £50k + car allowance.

A highly successful independently owned business is seeking a talented sales professional with the drive and determination to join them as a Business Development Manager to cover The Midlands.

This business commenced as a small start-up in the North West of England whose primary focus was around legal services for landlords and letting agents. A few years on and they’re now leaders within the lettings industry for Tenant Referencing, Insurance services and Legal Services.

The successful candidate will be building relationships with clients for the sole purpose of winning new business and increasing the client database. Clients will be approached by cold calling, telephone calls and visiting agents in a given geographical area. You will be the primary business contact for the client and responsible for client satisfaction. In addition, the BDM is expected to win new business and grow accounts over the period of 12 months after this time the account will be passed to the account managers who will continue contact and build further relations.

A sample of Key Tasks and accountabilities:-
· Proactively approaching potential clients either through calling, marketing campaigns, cold calls and visits.
· Ensuring KPI's are adhered to ensuring call targets and appointments visited are achieved on a daily basis.
· Reporting is required daily to the Head of Account Management this must be
sent, providing regular input on all account activity, Including status and call reports, this information must be available to management at all times.
· Ensuring that all processes and procedures are completed, quality standards are met, and that projects are profitable.
· Communicating the client's goals and representing the client's Interests to ensure the client receives the required service levels.
· Providing regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
· Being aware and in pursuit of opportunities for account growth and new business, forecasting information will need to be provided to show strategies and plans are in place to hit required targets.
· Providing clients a full understanding of company capabilities and service, and effectively communicating all offerings to the clients.
· A full driving Is a requirement and a smart appearance (business attire) is expected all times
· Performing other duties from time to time as required by the business

The focus of this job is making connections with people, motivating and inspiring to achieve results. Ideally you’ll have an engaging and empathetic communication style where enthusiasm is the key to achieving the goals of the role.

The role requires a high degree of "selling", whether of ideas and policies within the organisation and the job environment is fast paced and results oriented. The ability to sell rather than tell will be the key to success.

If you are a self-confident, engaging and positive individual, this could be the role for you.

· Must be able to work in a fast paced environment and on a variety of activities
· Manage multiple projects simultaneously
· Be people and relationships focussed
· Team player
· decision-making
· Enthusiastic and stimulating communication skills
· Persuasive “selling” rather than ”telling” style
· Strong commitment to results

For more information please call Chris @AMR Midlands

Property Manager

£18000 - £22000
OTE £0
A well known Estate Agency and Lettings Agency in Birmingham are seeking a first class Property Manager to join their team in the Lettings side of the business.

Known for their personally crafted service and attention to detail, this is a fantastic opportunity.

You will be required to carry out all of the necessary tasks that occur when managing a portfolio.

Duties to include but are not limited to:

-Taking deposits
-Check in's and check out's
-Inventories
-Vendor contact and care
-Referencing tenants
-Handling leases
-Some general administration duties
-Negotiating tenancy renewals
-All maintenance issues
-Speaking with contractors
-Database maintenance
-Arranging gas, electric and water checks

Duties will vary, it is essential that to be considered for this role you must have a full driving license with access to your own car. You must also have a minimum of 6 months property experience to be considered for this role.

Skills and qualities of a suitable candidate:

-Administration and information technology experience and skills
-Strong attention to detail
-Communication and negotiation skills
-Well presented and nicely spoken
-Confident and professional
-A keen problem solver
-A calm and confident manner
-Ability to make responsible decisions 
-Positive and encouraging attitude
-Ability to work well in pressured situations

With views to expand their business in the near future, our client is keen to secure an ambitious team player who has career progression aspirations.

For more information please call Chris @AMR Midlands.

Administrator

£15000 - £18000
OTE £0
The Client:
My client are an award-winning estate agency based in Birmingham, specialising in residential property sales, lettings and management. Their success has allowed the company to expand and diversify into commercial property and investments.

They now have an exciting opportunity for a Sales and Lettings Negotiator to join our growing team. The successful candidate will be an excellent estate agent, accomplished in negotiating and maximising business opportunities.

Working with the sales and Lettings team, this varied role will include taking enquiries, both sales and lettings, arranging viewings and offering administrative support within a busy office environment.
Salary:
£16,000 - £18,000 per annum (dependant on experience)

Hours of work:
Full time (40 hours per week, Monday to Friday and some Saturdays depending on business needs)

Main purpose of role:
To support the Sales and Lettings team

Responsibilities:
·Taking enquiries (via phone, email and walk-ins)
·Booking viewings for the Sales and Lettings team
·Conduct viewings when required (mainly lettings)
·Monitoring and driving the sales
·Cross selling ancillary services
·Assisting in other departments as required
Essential Requirements:
·Minimum of 2 years’ experience in a similar role
·Experience with viewings
·Have a clean drivers licence and use of a reliable vehicle
·Be of smart appearance
·Have excellent knowledge of Edgbaston area and Birmingham City Centre
·Able to work on own initiative and manage own workload
·Have the following attributes; driven, motivated, trustworthy, reliable, organised, confident, professional and have great customer service skills

Reporting to:
Sales and Lettings Manager

For more information please call Chris @AMR Midlands.

Property Manager

£18000 - £20000
OTE £22000
A well know and exceptional quality independent Estate Agent and Lettings Agent are looking for a highly experienced Property Manager to join their thriving team.

You will be required to join a dynamic and driven team. The ideal candidate will have a minimum 1 years worth of Property Management experience and preferably a strong local knowledge.

Key duties will include:

-Providing information on the latest safety regulations
-Preparing the tenancy agreements
-Organising and managing the collection of the tenant's deposit
-Preparing the inventory and conducting a state of repair assessment on the property
-Checking in the tenant and agreeing the inventory
-Collecting the rent from the tenant
-Transferring the rental income to your account and providing you with statements of account
-Managing and arranging any necessary repairs
Inspecting the property periodically and feeding back any comments to you
-Providing tenants with notice at the end of the tenancy
-Re-letting the property as quickly as possible and minimising any 'down-time'
-Dealing with legal aspects of the tenancy and property, including evictions, non-payment, harassment or problems with squatters

Duties will vary and you will be required to assist on all matters.

Key features of a candidate:

-Minimum 1 years Property Management experience
-Strong lettings legislation knowledge
-Well spoken and nicely presented
-Honest
-Team motivated
-Organised and punctual
-Dedicated and able to relate to all levels of people
-Level headed and a keen problem solver
-Front of house experience is desirable

You must have a full driving licence to be considered for this role.

For further information, please call Chris from AMR Midlands

Finance Assistant

£18000 - £25000
OTE £0
The Client:
My client are an award-winning estate agency based in Central Birmingham, specialising in residential property sales, lettings and management. Their success has allowed the company to expand and diversify into commercial property and investments.

They now have an exciting opportunity for a Full Time Financial Controller to join their growing team. The successful candidate will have at least two years’ experience in a similar role where managing company accounts and client accounts is a paramount part of the role.
Salary:
£18,000 - £25,000 per annum (depending on experience)

Hours of work:
Full time (40 hours per week, Monday to Friday 9.00 – 17.30)

Main purpose of role:
To manage all company finances

Responsibilities:
·Reconcile the client account daily
·Resolving account queries
·Process invoices from all departments
·Taking payments using Worldpay
·Chase outstanding invoices
·Manage and process rent arrears
·Maintain the accounts software dashboard
·Produce weekly report to the Director
·Monitor company expenditure
·Forecast reports (cash flow/ financial
·Managing company payroll
·Manage relationships with external bodies to ensure the company complies with all regulations and legislation (accountants, HMRC, auditors and financial bodies)
·Answering the phone in a busy office environment
·Assisting with other departments within the business when required
Requirements:

·Applicants must have a minimum of 2 years’ experience in a similar financial role
·Be able to work on own initiative
·Be of smart appearance
·Highly competent on Office 365, MS word and excel
·Have the following attributes; driven, motivated, trustworthy, reliable, organised, confident, professional and have great customer service skills
·Experience of working within a property management / real estate business (desirable)
·CIMA or AAT qualification (desirable)
You will be working in modern offices in Central Birmingham and within a small and friendly team. For more information please contact Chris @AMR Midlands

Auction Manager

£60000 - £80000
OTE £0
The Client.

My client delivers national coverage across the board, in surveying, mortgage services, auctions, property management, lettings and estate agency.

They are one of the UK's largest property auction companies, helping corporate and private customers buy and sell residential, commercial and agricultural property and land.

The Role:

Based in Birmingham with the wider Auctions team, you will be responsible for growing the Commercial Auctions business in the Midlands. You’ll thrive in an autonomous capacity as you take ownership of the Auction process from valuation to listing to sale!

With a natural empathy for customers and a desire to always do the right thing you’ll always hit the spot for both customers and the business. You’ll have a commercial edge, able to spot opportunities to understand market trends and look ahead to drive the business forward.

Responsibilities:

• Build open and positive relationships with Customers and Clients alike, you’ll be on hand to assist them with anything they need ensuring their expectations are managed and exceeded where possible.

• Manage all aspects of the Commercial Auction operations autonomously and develop slick procedures that will make it better for everyone involved.

• Value and list properties for Auction whilst keeping an eye out for other opportunities

• Support projects and other initiatives working with the wider Auctions team.

The Person:

A self-starter who uses their initiative to embrace every opportunity to maximise results, and also; • An autonomous professional with either commercial or property experience who can operate at all levels with a strong commercial acumen and customer focus.

• Valuation or surveying experience (commercial properties preferably)

• Excellent communication skills at all levels, from the general public to corporate clients and senior business leaders.

• The ability to spot future trends in the industry, building the relevant business case to continue to drive the business forward

• RICS qualification or similar

For more information please call Chris @AMR Midlands.

Property Manager

£18000 - £21000
OTE £25000
My client are an modern, forward thinking and dynamic multi practice property firm with well positioned stylish offices in the City.

Salary:
£18,000 - £21,000 per annum (dependant on experience)
Targeted Bonus Scheme (Following successful probation period)

Hours of work:
Full time (40 hours per week, Monday to Friday and some Saturdays depending on business needs)

Main purpose of role:
To assist with the day to day management of our lettings portfolio.

Responsibilities:
·To respond to, follow through and ensure completion of all reactive property maintenance.
·Liaise with Contractors, Landlords and Tenants regarding on-going issues, providing updates, assistance and resolution.
·Arrange gas certificates, electrical certificates, pat testing, and legionella risk assessments.
·Arrange maintenance quotations and instructions to Contractors.
·Processing of all property management related invoices.
·Carry out periodic property inspections.
·Carry out property inventory inspections and check out inspections.
·Process and coordinate deposit repayments.
·Carry out tenant referencing and organisation of check in appointments.
·Produce and prepare move in packs for new tenants.
·Provide monthly maintenance reports for the Property Manager.
·Provide regular client updates on legislation changes and new services.
·Arrange for property keys to be cut when required.
·Ensure management software system is up to date.
·Ensure compliance is met across all managed tenancies.
·Holiday cover for Property Manager when required.
·Cover of 24-hour emergency contact for tenant emergencies.
·All other property management and maintenance related administration.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.





Essential Requirements:
·Minimum of 2 years’ experience within residential property management
·Have a clean driver’s licence and use of a reliable vehicle for work purposes
·Be of smart appearance
·Have excellent knowledge of Edgbaston area and Birmingham City Centre
·Able to work on own initiative and manage own workload
·Have a high level of accuracy, attention to detail and be a proven problem solver

This is a fantastic opportunity with a forward thinking, dynamic and successful firm who are really going places. To apply please contact Chris @AMR Midlands.


Operations Manager

£40000 - £45000
OTE £0
The Client:
My client is a well respected property firm who have coverage across the board.. In all areas, their revolutionary spirit has the customer at its heart. Within Property Management they provide estate, leaseholder and commercial property management services as well as private rental and build-to-rent services.

Your life as Regional Operations Manager

You'll relish the challenge of being responsible for the delivery of a first-class residential block and estate management service. You'll also set the culture and standards for your team of property managers and assistants and make sure that your boss, the Head of Property Management, gets the reports and results they expect. Every day will be different, as everything from recruitment to health and safety compliance and troubleshooting comes under your remit. Above all, you'll lead by example when it comes to the strength of the relationships you build inside and outside the business and the way you think outside the box to keep our service ahead of the game. You will help the Property Managers to deliver property solutions our customers really value, making it simple to do business with us, creating an enduring relationship that fulfils all their property needs. You will be responsible for the leadership and management of a team of Property Managers, Property assistants and any direct staff within the team.

What you'll do
* Manage your team of property managers and property assistants, from recruitment to
performance management
* Provide mentoring and on-going support to help your team reach and maintain standards
of excellence
*Manage, monitor and report on KPIs to ensure your team is meeting and exceeding its
objectives
everything from resident meeting attendance to client response time
* Be the standard-bearer for sensational customer service that hits the spot every time
* Keep your team abreast of changes in legislation, technical knowledge and best practice
through regional briefings – and keep on top of your team's compliance
* Step in where schemes are clearly in need of 'intensive care', working closely with the
Property Managers and attending client meetings to get things back on track
* Ensure that your team's external and internal communications, from emails to newsletters
and reports for colleagues, clients and leaseholders are on time, on message and on
brand
* Take responsibility for compliance with required health and safety standards across the
portfolio, reviewing tracking reports and flagging up concerns
* Help us acquire new customers by giving presentations, building trusting relationships
with stakeholders and showing your team how to be an ambassador for the business
* Oversee the resolution of legal disputes, tribunal cases and other problems brought to
you by your team
* Keep the business moving forward and improving by learning lessons from problems,
holding update meetings with departmental managers that bring alive opportunities to do
things differently and better

You will be working from modern offices in Birmingham City Centre and the role comes with many perks and benefits and a great salary.

For more information please call Chris @ AMR Midlands




Customer Service Role

£25000 - £25000
OTE £0
Are you looking to work for a forward thinking and dynamic property company ?

Have you got extensive Customer Service Experience and /or Property Management experience.

The Client:

My client delivers national coverage across the board, in surveying, financial services,
property management, lettings and estate agency. In all areas, they have the
customer heart. Within Property Management they provide estate, leaseholder and
commercial property management services. Never afraid to do things differently,
they are constantly evolving their services in response to customer needs and market
opportunities, introducing improvements and innovations that are helping to shape the future
of the industry.

The Role:

You’ll walk into work with a thirst for loving our customers by ensuring that you motivate your
team to pick up every call and just fix it. Your team will be the first point of contact for
customers that need help. You’ll review every days performance looking at how you can make
it better. By leading your team you’ll develop and inspire them to be the best they can be.
You’ll create training opportunities and coach them to learn new skills and to progress. You’ll
be results focused wanting to create an amazing team of people to help revolutionise the
market.

The Responsibilities:


* Lead the Property Assistants ensuring the level of customer service is just awesome!
* Inspiring your team by coaching, mentoring enabling them to become the best they can be
* See every complaint as an opportunity to make things better
*Work in a powerful partnership with the Property Managers to ensure the team are owning
and fixing and escalating customers only where necessary
* Be alive to what you can do to help your teams meet their KPIs and drive improvements
* Bring the company values to life by looking out for opportunities to spot great role model
behaviour from your team
* Bring your whole self to work, bring everything you’ve got to the party – dare to be different.


The Person:

We’re looking for someone who has passion, someone who can just grab a team and help
lead them to deliver what they never thought possible. With the zest and desire to make a
difference every day. Always looking for the positive, always looking to make things better.

* Team Leader in a call centre or customer service role or property management experience
* A desire to develop astonishingly good customer service
* Great leadership and people management skills with a genuine desire to grow their people
*A natural capacity to use their initiative, solve problems and fix things
* Excellent communication and interpersonal skills
* Innovator with a positive “can do” attitude and a positive attitude to change.
* Ability to juggle conflicting demands ensuring key priorities and deadlines are met
* The clear thinking and confidence to influence others and make good business decisions
* Experience of managing relationships with internal and external stakeholders
* The kind of flexible, positive attitude that makes for great service and teamwork

For more information please call Chris @AMR Midlands.

Surveyor

£35000 - £40000
OTE £0
The Client:

My client delivers national coverage across the board, in surveying, financial services, auctions,
property management, lettings and estate agency. In all areas, their revolutionary spirit has
the customer at its heart

The Role:

The Commercial Property Management Surveyor is a very diverse role. Whether it is
inspecting properties, managing rent reviews or liaising with our service contractors &
suppliers no two days are the same managing our large portfolio of commercial
properties.

Duties:

· Regular property inspections including building and repair work
· Liaising with various third parties such as contractors, suppliers, tenants &
landlords
· Management of rent & lease renewals, assignments and other tenant applications
· Ensuring compliance of lease covenants by both landlords and tenants
· Ensuring client’s Health & Safety obligations are met
· End of lease inspections
· Procurement and management of service contracts and supplies
· Understand and implement the client’s property management strategy


The Person:

We're on a mission to find an efficient and effective Commercial Property Management
Surveyor who demonstrates:
· Resilience & flexibility
· Strong organisational skills & attention to detail
· An excellent and clear way with words both written and spoken
· The ability to work unsupervised and use your own initiative
· Has working knowledge of relevant property legislation
· Proven experience in the commercial property market
· 2-3 years post qualification experience (MRICS)
· A clean full UK driving licence
· Eligibility to work in the UK and everything it takes to successfully complete pre employment
screening including credit and employment referencing and CRB
checking.

The role comes with a great salary and many further benefits. You will be working from state of the art modern offices in Birmingham.

For more information please call Chris @AMR Midlands

Surveyor (Building)

£45000 - £50000
OTE £50000
Residential Valuer - RICS.

My client are a highly regarded independent multi practice firm. They are based in the centre of Birmingham.

They are looking to recruit an ambitious and experienced MRICS/FRICS registered valuer to join the team.

This is a senior and important appointment for the firm.  Applicants should be self-motivated and technically sound with extensive experience of undertaking residential valuation and Leasehold Reform Act work including appearance at Tribunal. 

Some commercial valuation work will also be involved. The successful candidate will also be responsible for the development of the department and so a strong track record in business development is a must.  

In return they are offering an attractive package with the opportunity to progress within one of the Midlands’ most successful independent property consultancies. 

You must be an organised, pro active and forward thinking individual with the ability to make things happen and someone with the energy and drive to really make a name for themselves. My client are wanting someone for the long term and can offer fantastic prospects for the right person.

To find out more please contact Chris @AMR Midlands


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