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Lettings Administrator

£20000 - £24000
OTE £0
An exciting position has arisen for a Lettings Administrator role within a successful, award winning agent based in the centre of Birmingham.
 
 A highly respected and busy sales and lettings agent is looking for an experienced and organised administrator with a salary, dependent on experience, up to £25,000pa. This is an exciting role with lots of customer interaction in a thriving and interesting industry.
 
Ideally, the successful candidate will have some estate agency experience, with excellent customer service but more importantly will have a successful and current career in administration.
 
They are looking for a hard-working, articulate and well-presented, a real team player and a person with a "can-do" attitude. They are a down to earth and friendly team and are looking for a customer focused and organised person who can roll their sleeves up and deliver in a busy environment.  Some experience in general marketing and social media would also be great. You must have excellent admin & IT skills so that you can pick up using their software with ease.
 
Hours of work will be Monday to Friday 9am - 5.30pm
Every other Saturday 9.30am - 1.30pm.
 
In return, there is a basic salary in the region of £20,000 - 24,000 depending on experience.
 
AMR are one of the UK’s largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.
 
We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant.
 
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
 
 

Property Manager

£18000 - £25000
OTE £0
One of the Areas most well known and highly regarded companies are seeking a high calibre experienced Property Manager for their offices in South Birmingham. They are a fantastic company with a reputation for excellence in customer service. They are a company that really values their staff and offer a relaxed but efficient working environment. This is a brilliant opportunity with long term potential.
 
You will be working Monday-Friday with Saturday and occasional Saturdays.
 
The Role
This role is to manage a portfolio of residential properties ensuring that high levels of service are offered to their clients and to support the lettings team in growing and retaining business.
·Acting as the main point of contact for their tenants and landlords who require support throughout the duration of their tenancy.
·Coordinating maintenance and repairs, liaising with landlords, tenants, and contractors.
·Building and maintaining relationships with their clients and delivering exceptional customer service.
·Ensuring that all properties comply with current legislation (EPC’s, Gas Safety Certificates, Electrical Safety Certificates, PAT Testing)
·Negotiating end of tenancy deposit releases and handling disputes
·Managing and organising own inbox and answering telephone calls
·General administration tasks such as processing contractor invoices
·Supporting the Lettings team during busy periods with office cover and phone support.
·Keeping accurate records and notes on our systems to maintain audit trails.
·Liaising with the inspection clerk to ensure landlords are provided with feedback swiftly.
 
Skills & Experience
·Up to date knowledge of current lettings legislation and landlord / tenant laws.
·Experience of managing a large portfolio of properties.
·Ability to prioritise and organise own workload and adhere to deadlines.
·Able to work as part of a team and alone.
·Strong written and verbal communication skills.
·Articulate, professional and well accustomed to a client facing role
·Working knowledge of Microsoft packages and good keyboard skills
·ARLA qualified or willing to work towards an ARLA qualification.
·Experience of working in a fast paced, busy environment.
·A positive and adaptive attitude to help the team achieve their goals.
·Full driving license required
 
 

Mortgage Advisor

£60000 - £70000
OTE £0
Self Employed Mortgage Advisor Role - Hybrid Role
 
A market leading estate agency group require a Self Employed Mortgage Advisor require a high quality Mortgage & Protection Advisor. Realistic earnings of £50-£70k.
Leads in this Industry are the key to success and they are generated by the Estate agencies, providing high quality appointments and leads for you to follow up, typically they can produce 50-60 good leads per month!
 
You will be working from home as well as in the office with a team that is fully established and geared up to support a quality adviser, with full marketing, lead generation & training support available, not forgetting a fabulous administration team dealing with all case management.
 
This is an extremely busy office offering great earning potential!
 
Person specification-
·You must be CeMAP qualified (or equivalent)
·At least 12+ months recent experience as a mortgage broker
·Be proficient in Protection advice and recommendation
·Administration, Managerial and compliance support is provided along with state of the art IT and back office software.
·Proactive
·Professional
 
 
This is a great opportunity if you are looking to get into the Mortgage Industry or progress your Financial Services Career
 
 

Lettings Negotiator (Senior)

£24000 - £26000
OTE £38000
Are you looking for a fresh opportunity with a company that offer long term potential, the opportunity to develop your career and work with a dynamic, motivated team of like minded property professionals ?
 
They are a highly regarded practice with a reputation for excellent customer service. People tend to stay with the company as they offer an excellent working environment with many benefits. They have well positioned, trendy offices in Central Birmingham and are a forward thinking firm who like to go the extra mile. You will be working in a fun and fast paced environment and must be a positive "go getter" with a can do attitude.
 
Duties will include:
 
·Support the Lettings Manager in carrying out lettings valuations and winning new instructions.
·Advising tenants and landlords of their contractual obligations.
·Proactively explore new business and valuations from all possible avenues, ie. local applicants, canvassing, old valuations, withdrawn listings etc.
·Registering applicants, encouraging valuations and add-on services.
·Dealing with web portal enquiries.
·Creating viewings / accompanying viewings.
·Landlord updates / viewing feedback.
·Receiving offers and taking relevant information/negotiating lets.
·Cross selling all departments.
·Re-marketing properties.
·Dealing with relevant notices to leave.
·Dealing with tenant swaps.
·Develop new business through existing and newly formed relationships.
·Maintain and improve rapport with existing clients and drive up levels of service/fees.
·Contribute to the process of: rent reviews, fee structures, any other profit driven opportunities i.e. referrals for removals, insurance (although not at landlord cost), mortgage leads for buy to let re-financing.
·Identify if current procedures are best practice and implement if not.
 
The ideal candidate will:
 
·Have a full understanding of the lettings process, including the legal procedures and the company Terms and Conditions of business.
·An understanding of ARLA and their minimum standards, although formal training and qualification could be provided if necessary.
·Full understanding of statistics, office and personal targets and office systems.
·Develop personal skills and capability through ongoing training as provided by the company.
·Contribute towards a harmonious and productive office environment.
·Be self-motivated, well-presented, articulate, able to communicate at all levels and a real team player.
·Want to work for one of the areas most successful company.
 
If you have the necessary experience within residential lettings and want to work in this fantastic town, we would like to hear from you.
 
Basic salary £24-26k + OTE 36K depending on experience.
 
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data
 
AMR are one of the UK’s largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.
 
We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant,
 
 
 
 
 
 

Lettings Negotiator

£18000 - £24000
OTE £24000
Our clients are an Independent Estate Agency practice with over 30 years experience of selling and letting some of the finest properties in the Birmingham area.
 
The company understand the importance of finding the perfect home and the professional team of Chartered Surveyors and Estate Agents have the detailed local knowledge to deliver a personal and committed service throughout the process.
 
Their offices are located in Edgbaston, allowing them to seek out the most prestigious homes and assisting in finding the ultimate balance between inner city location and the peacefulness of surrounding areas.
 
They are now seeking a Lettings Negotiator to assist a team of like-minded colleagues to ensure the smooth and efficient running of the lettings business, whilst maintaining a high degree  of customer service.
 
Duties will include -
·Dealing with general email and telephone enquiries.
·Arranging and conducting viewings.
·Negotiating lettings and liaising with tenants and landlords.
·Carrying out credit checks and other tenant referencing.
·Arranging tenancy check-ins and check-outs.
·Preparing marketing material for rental properties and uploading to websites.
·Arranging and conducting regular managed property inspections, dealing with maintenance and other matters in relation to managed properties.
·General administration tasks involved in all aspects of the business.
 
 
The ideal candidate will be a versatile, self-motivated individual who can multi-task and maintain a sense of humour whilst sometimes having to work under pressure. Someone who is who is well-spoken, well-presented and personable.  A full UK driving licence and own car will be required (expenses paid).
 
Hours of work will be 9am to 5:30pm Monday to Friday, occasional Saturdays
 
 
 
 
 

Lettings Consultant

£18000 - £20000
OTE £25000
 
Overview and Objectives
Our Clients Sales & Lettings offering sits across multiple locations across the Midlands, offering clients a full 360-degree service from land & new homes through to lettings, build to rent and asset management services. They strive to deliver a tailored approach whilst also providing a trusted and compliant service to their clients. They are passionate about driving the business forward, utilising available tech to provide virtual video viewings, instant online valuations and industry updates through our social media presence.
As a Lettings Consultant you are the ‘deal-maker’ of the branch, so you will be a natural salesperson with the confidence and industry knowledge to contribute to the monthly branch targets. You will continuously familiarise yourself with our full lettings portfolio and client database, as well as gaining a broad understanding of our sales operation and the potential cross-selling opportunities available.
 
Job Duties
·Role model and consistently deliver an exceptional customer experience
·Ensure time is maximised by effective and accurate diary management when scheduling appointments and forward planning time
·Ensure all admin is accurate and is available for all client meetings/contract signings/key collections as and when required
·Ensure all systems are accurately maintained and up to date, particularly regarding key management and property security
·Respond promptly and qualify all incoming sales & lettings enquiries and strive to convert into booked appointments
·Spot opportunities and up-sell additional services such as insurances and contracted works
·Conduct all property viewings in line with Company procedure and use appropriate closing and follow-up techniques
·Strive to exceed all KPI targets as set by the Sales & Lettings Management team
·Carry out thorough lettings progression administration within the prescribed timeframes and follow the procedure documents accurately, working to achieve a successful close
·Understand and comply with all company policies and procedures as well as industry legislation
·Conduct property viewings upon tenant notice received and liaise with the landlord with regards to current market lettings value, property condition and advise on a suitable marketing programme
·Oversee the move in process and ensure it is always carried out in line with company procedure including but not limited to all compliance documents are completed and on file, funds are received and keys are released accordingly (when absolutely necessary to support cover issues within the team)
·Assist the Lettings Manager with branch and KPI reporting as and when required
·Prepare regular client reports as and when required
 
All Company staff are expected to offer support to their team and to other departments and/or take on additional or varied duties as and when required due to the demands of the business. In order to be effective in this role, it is essential to build a good understanding of all departments, processes and objectives.
 
Skills and Qualifications
·Fluent level of English with excellent spelling and grammar
·Proficient IT user, able to use MS packages as well as a range of internal systems
·Thrives in a fast paced, fluid environment
·Demonstrable experience of working within the lettings industry (or similar sales focused industries with transferable skills)
·ARLA qualification or equivalent is preferred
·Driving licence is essential
·Must speak/ write Cantonese/ Mandarin
 
 
Personal Attributes
·Lives and breathes company Family Values: Team Player, Vibrant and Exceptional
·Engaging communicator, both written and verbal, able to build rapport with clients
·A well-presented professional with a confident, enthusiastic approach to work
·A diligent and organised individual, capable of prioritising own workload and shifting priorities
·Able to positively adapt to change and be flexible in accordance with business needs
·Works with Company best interest in mind at all times, demonstrating honesty and loyalty
·Work well within a team and alone; takes initiative and is actively productive
·Demonstrates attention to detail, accuracy and timeliness
·Eager to learn and develop own skill set as well as supporting fellow colleagues with theirs
 
 
 Reward Package
·Competitive salary including team and individual performance related commission
·33 days’ annual leave including Bank Holidays, rising with service
·Perkbox employee benefits including free coffees, birthday boxes plus discounts across the highstreet and online
·Employee Assistance Programme
·Company Pension Scheme, contributions rising with service
·Workplace Nursery Benefit
·Long Service Awards
·One paid CSR Day per year
 
 
 

Senior Lettings Consultant

£20000 - £22000
OTE £30000
 
Overview and Objectives
Our clients Sales & Lettings offering sits across multiple locations across the Midlands, offering clients a full 360-degree service from land & new homes through to lettings, build to rent and asset management services. They strive to deliver a tailored approach whilst also providing a trusted and compliant service to their clients. They are passionate about driving the business forward, utilising available tech to provide virtual video viewings, instant online valuations and industry updates through  social media presence.
As a Senior Lettings Consultant you are the ‘deal-maker’ of the branch, so you will be a natural salesperson with the confidence and industry knowledge to contribute to the monthly branch targets. You will continuously familiarise yourself with our full lettings portfolio and client database, as well as gaining a broad understanding of the sales operation and the potential cross-selling opportunities available.
In addition, you will also act as a role model and mentor to other team members in all aspects of the role to help drive forward the business, sustain and build upon our trusted and innovative brand.
 
Job Duties
·Role model and consistently deliver an exceptional customer experience
·Ensure time is maximised by effective and accurate diary management when scheduling appointments and forward planning time
·Ensure all admin is accurate and is available for all client meetings/contract signings/key collections as and when required
·Ensure all systems are accurately maintained and up to date, particularly regarding key management and property security
·Respond promptly and qualify all incoming sales & lettings enquiries and strive to convert into booked appointments
·Conducting and converting market appraisals into new business
·Spot opportunities and up-sell additional services such as insurances and contracted works
·Conduct all property viewings in line with Company procedure and use appropriate closing and follow-up techniques
·Strive to exceed all KPI targets as set by the Sales & Lettings Management team
·Carry out thorough lettings progression administration within the prescribed timeframes and follow the procedure documents accurately, working to achieve a successful close
·Understand and comply with all company policies and procedures as well as industry legislation
·Conduct property viewings upon tenant notice received and liaise with the landlord with regards to current market lettings value, property condition and advise on a suitable marketing programme
·Oversee the move in process and ensure it is always carried out in line with company procedure including but not limited to all compliance documents are completed and on file, funds are received and keys are released accordingly (only when absolutely necessary to support cover issues within the team)
·Maintain strong working relationships with allocated partner agents in order to maximise business potential
·Assist the Lettings Manager with branch and KPI reporting as and when required
·Prepare regular client reports as and when required
·Support and assist with the training of junior team members to achieve their KPIs and grow their potential within the business
·Provide general day-to-day operational support to the Lettings Manager and step up in their absence
 
All Company staff are expected to offer support to their team and to other departments and/or take on additional or varied duties as and when required due to the demands of the business. In order to be effective in this role, it is essential to build a good understanding of all departments, processes and objectives.
 
Skills and Qualifications
·Fluent level of English with excellent spelling and grammar
·Proficient IT user, able to use MS packages as well as a range of internal systems
·Thrives in a fast paced, fluid environment
·Demonstrable experience of working within the lettings industry with a proven track record of conducting market appraisals with a strong conversion rate
·ARLA qualification or equivalent is preferred
·Driving licence is essential
 
Personal Attributes
·Lives and breathes company Family Values: Team Player, Vibrant and Exceptional
·Engaging communicator, both written and verbal, able to build rapport with clients
·A well-presented professional with a confident, enthusiastic approach to work
·A diligent and organised individual, capable of prioritising own workload and shifting priorities
·Able to positively adapt to change and be flexible in accordance with business needs
·Works with Company best interest in mind at all times, demonstrating honesty and loyalty
·Work well within a team and alone; takes initiative and is actively productive
·Demonstrates attention to detail, accuracy and timeliness
·Eager to learn and develop own skill set as well as supporting fellow colleagues with theirs
 
 
 Reward Package
·Competitive salary including team and individual performance related commission
·33 days’ annual leave including Bank Holidays, rising with service
·Perkbox employee benefits including free coffees, birthday boxes plus discounts across the highstreet and online
·Employee Assistance Programme
·Company Pension Scheme, contributions rising with service
·Workplace Nursery Benefit
·Long Service Awards
·One paid CSR Day per year
 

Sales Coordinator

£18000 - £20000
OTE £0
 
Overview and Objectives
Our Client's offering sits across multiple locations across the Midlands, offering clients a full 360-degree service from land & new homes through to lettings, build to rent and asset management services. They strive to deliver a tailored approach whilst also providing a trusted and compliant service to their clients. They are passionate about driving the business forward, utilising available tech to provide virtual video viewings, instant online valuations and industry updates through social media presence.
The role of the Sales & Lettings Coordinator is predominantly customer facing, dealing with first-line queries. You will work closely with other Coordinators and will escalate any problems, queries or complex issues to the Senior Sales & Lettings Coordinator to ask for support. You will play your part in ensuring the branch delivers on set KPIs and provides exceptional customer service.
 
Job Duties
·Role model and consistently deliver an exceptional customer experience
·Follow best practice regarding the day to day running of the office
·Ensure all admin is accurate and is available for all client meetings/contract signings/key collections as and when required
·Ensure all systems are accurately maintained and up to date, particularly regarding key management and property security
·Respond promptly to all incoming sales & lettings enquiries
·Promote sales & lettings services to potential landlords and vendors and book market appraisals
·Ensure time is maximised by effective and accurate diary management when scheduling appointments and forward planning time
·Offer admin support as and when required to help progress active sales and lettings
·Ensure the move in process is carried out in line with company procedure including but not limited to all compliance documents are completed and on file, funds are received and keys are released accordingly
·Carry out associated admin tasks relating to our lettings portfolio such as new listings and remarketing
·Understand and comply with all company policies and procedures as well as industry legislation
 
 
 Reward Package
·Competitive salary including team and individual performance related commission
·33 days’ annual leave including Bank Holidays, rising with service
·Perkbox employee benefits including free coffees, birthday boxes plus discounts across the highstreet and online
·Employee Assistance Programme
·Company Pension Scheme, contributions rising with service
·Workplace Nursery Benefit
·Long Service Awards
·One paid CSR Day per year
 
Skills and Qualifications
·Fluent level of English with excellent spelling and grammar
·Proficient IT user, able to use MS packages as well as a range of internal systems
·Thrives in a fast paced, fluid environment
·Experience of working within a customer service or admin role is preferred
 
Personal Attributes
·Lives and breathes our Client Family Values: Team Player, Vibrant and Exceptional
·Engaging communicator, both written and verbal, able to build rapport with clients
·A well-presented professional with a confident, enthusiastic approach to work
·A diligent and organised individual, capable of prioritising own workload and shifting priorities
·Able to positively adapt to change and be flexible in accordance with business needs
·Works with our Clients best interest in mind at all times, demonstrating honesty and loyalty
·Work well within a team and alone; takes initiative and is actively productive
·Demonstrates attention to detail, accuracy and timeliness
·Eager to learn and develop own skill set as well as supporting fellow colleagues with theirs
 
 

Valuer

£25000 - £25000
OTE £45000
 
 
Are you a dynamic, experienced and hungry  Valuer who wants to earn serious money with a market leading and established business, who will offer on going training and support ?
 
This fantastic and forward thinking Estate Agency firm in Birmingham are seeking a Sales Valuer to join their thriving office.
 
With a proven track record in a similar role, you will have the ability to win new business and be able to demonstrate leadership, tenacity and competitiveness along with a willingness/ability to drive the business forward.
 
The successful candidate will be expected to carry out all duties necessary to increase business, maintain the high standards of customer care as well as work well within the existing team.
 
You will also demonstrate the ability to expand and develop the role, have a good grasp and willingness to embrace new technologies and systems and add value to the office and company.
Principle Accountabilities:
- Value and take instructions on properties for sale
- Ensure all office systems/service standards are adhered to
- Maintaining good working atmosphere
 
Job Challenges:
- Ability to maintain challenging workloads
- Ability to achieve targets
- Ability to work long hours
 
Key Skills:
- Experience in Estate Agency Sale sat Valuer level essential
- Ability to work towards goals/targets, must be tenacious
- Excellent telephone manner
- Articulate and  numeric
- Problem solver/quick thinker
- Must be well presented
- Ability to take a firm stance when required
- Diplomacy skills
- Good time-keeping skills
- IT literate
- Photography and photo editing experience.  
- Experience with  lead generation software
- Delivery of marketing and social media content.
- Experience with virtual meeting and valuation software.  
 
Hours of work are 8.45am to 6.00pm Monday to Friday and every other Saturday with day taken in lieu during the week. You must have a full UK driving licence and own car.
 
For more details please call Chris on 0121 222 5011 .
 
AMR are one of the UK’s largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.

If this role is not suitable for you, but you know of someone that might be interested, please remember our £250 - Recommend a friend scheme (Subject to our terms and conditions)

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
 

Building Surveyor

£35000 - £40000
OTE £0
A fantastic opportunity to join one of the Area's most highly regarded and respected Property Consultancy firms. They are a privately owned firm with a large Portfolio across the Midlands.
They are now looking to recruit an experienced Building Surveyor to enhance the team.
 
Job Summary:
 
To support the Regional Property Manager (RPM) and acting as part of a team in providing maintenance and building surveying services in relation to portfolio of industrial and office property in the Midlands region. To ensure all assets are well maintained in a proactive and professional manner to include production of schedules of dilapidation, reactive and programmed repair and maintenance regimes, production of schedule of works, negotiating contracts on behalf of property related services and CDM management.
 
Key Duties:
 
Schedules of Dilapidation
 
Producing schedule of dilapidations and negotiating claims on behalf of the landlord including providing strategic advice appropriate to specific instructions.
 
Contract Administration
 
Duties include recognising Clients brief, preparing schedules of works, management of contract tender process, production of contract documents and overseeing works through to completion.
 
Day to Day Maintenance
 
Managing a busy reactive maintenance function on 26 industrial estates and 5 multi-let office buildings.
 
Health and safety
 
Have a thorough knowledge of current health and safety legislation to enable effective management of containable risks within the portfolio.
 
Defect Diagnosis
 
Analysing and producing schedules of work to correct any building defects, with an awareness of the associated cause.
 
Condition Surveys
 
Production and maintenance of condition survey reports and strategic life cycle appraisals on the portfolio.
 
 
 
 
 
 
 
 
 
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