Our top client is a Maintenance and Security firm who is very a fast-growing Company that operates a National?range of property services?to include Property Security and Maintenance and a 24/7 All Hours Response to a variety of business clients.
Veritas is an all hour?s facility operating 24/7 365 days a year office handling reactive maintenance and security issues throughout the night and at weekends. The calls are generated from a mixed client base which includes:
-Tenants / Landlords
Successful candidates will be required to answer calls, respond accordingly and also complete various administration tasks (reporting and client updates).
Hours of work:
6am-6pm alternate weekend ? both Saturday and Sunday
-To handle all calls in a professional manner.
-To load new instructions from clients / tenants onto the CRM system.?
-To allocate tasks to contractors and manage through to completion.
-To be able to work independently without instruction.?
-To coordinate customer repairs / security call-outs.?
-To manage the handling of any complaints in accordance with the agreed escalation process.?
-To proactively monitor own workload and prioritise action where required.?
Job Requirements / Experience and or Qualifications:
-Good verbal and written communication skills.?
-Hard-working, flexible, adaptable and able to use own initiative.?
-Excellent organisational and prioritisation skills.?
-Computer literate. Knowledge of Word, outlook and excel.
-Technical knowledge of small building works desirable but not essential / Property Industry experience.
-To ensure that all internal/external correspondence and system updates are accurate, clear, concise and appropriate for the intended audience.?
-Communicate with trades and sub-contractors to ensure timely completion of instructions.
Within this role you will be working for a rapidly growing business based near Malmesbury.
In return for loyal service and dedication to their firm our client can offer a wonderful working environment.
Known for their dedication to their staff this is a wonderful opportunity for an organised and proactive individual to join an exceptional firm.
For more information, please contact Annie at AMR Recruitment.
AMR are one of the UK?s largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.
We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant,
We also specialise in recruiting Graduate Trainee Estate Agents for the Property industry
If this role is not suitable for you, but you know of someone that might be interested, please remember our ?250 - Recommend a friend scheme (Subject to our terms and conditions)