Main Duties and Responsibilities:
·Maintain targets set for valuations, instructions and sales.
·Liaise with vendor to support the conversion of valuation to instruction.
·Increasing the pipeline and banked income.
·Ensure that full updates are communicated accurately to management
·Monitor competitors and be aware of current competitor stocks.
·Building relationships with Clients and dealing with any enquiries.
·Communicate with all clients and with all levels of the organisation efficiently and effectively where required.
·Provide valuation of properties/market appraisals for vendors as required.
·Provide post valuation information.
·Research the competitor market on current properties and recent sales.
·Keep local area knowledge up to date.
·Undertake canvassing, directly target properties and present the benefits of the company at networking events.
·Building relationships with clients and dealing with any enquiries from valuation to sale in a professional manner.
·Communicate with all clients and with all levels of the organisation efficiently and effectively.
·Complying with all relevant legislation relating to Money Laundering, Property Mis-descriptions and the Estate Agency Act.
·To lead, coach and develop the team focussing on improving performance.
·A natural people person capable of delivering a first class customer experience.
·Prepared to work on an individual basis but also contribute to the success of the overall team.
·A flexible approach to work is important.
·Has achieved a good attendance record in previous roles.
·Ability to maximise on all potential business opportunities.
·High degree of self-motivation.
·Target and results driven.
Specialist Skills, Knowledge & Experience:
·Minimum 2 years recent Estate Agency experience.
·Experience in carrying out valuations and market appraisals.
·Ability to strike up a good rapport with clients and customers.
·Must have good knowledge and experience of using IT systems (MS Office, databases).
·Good and effective communication skills (written and verbal).
·High quality Customer Service and process skills.
·Strong organisation, time management and planning skills.
·Good level of education.
·Full, clean driving licence required.
·Proven track record in leading a team.
·Industry recognised qualifications such as NEAE, NFOPP and ARLA are advantageous.
·Local market knowledge would be beneficial.