My client was established in 1993 and has grown and into one of the largest, privately owned independent agents in the area. Covering the North West Kent area, they deal with the entire spectrum of properties, from affordable first homes to executive detached houses. Their offices are in prime locations and they offer comprehensive Marketing and extensive coverage.
They are seeking to recruit an experienced Senior Negotiator who has at least 2 years’ experience (ideally in Sales and Lettings but training will be provided) working in a competitive environment.
The successful applicant will be a team player who is highly organised with excellent written and verbal communication skills and the ability to deliver a high level of customer service.
Job Description and responsibilities
·Achieve and strive to exceed all targets and maximise personal activity levels through high standards of customer communication
·Can demonstrate a natural ability to convert appraisals into listings
·Understand the company’s business priorities and use the daily structure to ensure you are focused on key activities that achieve core objectives
·Consistently provide exceptional client service to ensure we deliver on commitments to retain clients and ensure they become referrers of future customers and clients
·Monitor own performance against targets and take action to improve volume/conversions
·Source and generate market appraisals through agreed tasks
·Undertake regular applicant management daily and identify the perfect property for every applicant and keep in regular contact
·Attend viewings and prepare thoroughly to answer all questions relating to the property
·Follow up on all viewings within 24 hours and give informative feedback to the client
·Ensure all offers are fully recorded, submitted promptly and financially qualified
·Actively utilise company information to ensure effective communication and allow for informed negotiations
·Provide all clients with details of the company’s products and services as part of our ongoing client management
·Prepare for and actively participate in all meetings relevant to your own performance and that of the branch
·Assist in effective and day-to-day administration within the branch
·Act on behalf of the Branch Manager during their absence
·Comply with and actively encourage all procedures relating to all current legal legislation relating to our Industry
Hours and Package
·5 day week to include a Saturday - 9am-6pm
·£18,000 Basic salary
·Realistic OTE of £25-30,000
·Option of Company car or allowance once you have passed 6 month probation
This role is available immediately
*Please note that we are unable to consider any applicants that do not have the relevant estate agency experience.