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Senior Property Manager

£40000 - £42000
OTE £65000

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An exciting opportunity has arisen to join a highly successful, residential lettings team in the key role of Senior Property Manager. In this varied post you will deal with all aspects of residential property management whilst providing a first-class service to landlords and tenants, embracing challenges and thriving in a busy working environment.
Our Client are looking for a well-organised and confident team player, who has committed to maintaining the highest standards of customer care and ethical conduct.
Accountable for:
1.Training and Development of departmental staff, personal performance, conduct and presentation.
2.Property management issues relating to all managed properties.
3.Compliance with statutory property legislation.
4.Co-ordinate office management requirements
5.The smooth and efficient running of the Property Management department
- Manage the property portfolio in order to maximize office income including the retention of properties and clients.
- Liaise with departmental staff and sales/letting staff to ensure a smooth check in/out process.
- Supervisor and manage all tenancy renewals and secure renewal fees from Landlords and Tenants.
- Deal efficiently and effectively with complaints from Landlords and Tenants.
- Develop robust system and processes to improve and streamline Property Management
- Knowledge of how to register Deposits and successfully handle deposit dispute negotiations.
- Pro-actively chase overdue rental payments.
- Liaise with Landlords and negotiate with contractors for works to be carried out on properties.
- Ensure that all managed properties comply with ALL current legislation with regards to: gas safety, fire and furnishings, electrical safety, HMO’s, non-resident landlords.
- Supervisor and complete property management notes to track progress of maintenance issues.
- Visit properties to undertake inspections when required to do so
- Supervisor notification of utility companies of all new tenants and change of occupants including the forwarding of all meter readings.
- Deals with general maintenance issues promptly with relation to the allocated managed portfolio.
- Monitor the progress of all maintenance issues, up to the point of payment of the suppliers invoice to ensure all works have been satisfactorily completed.
- Manage the property diary system to ensure that all reminders and tenancy renewals are completed on time. .
- From time to time perform duties outside of this job description reasonably requested of you.
- Demonstrate high standards of professionalism at all times.