Are you looking to join a forward thinking Company with difference?
Our client are looking a Sales and Lettings Manager to join their team due to expansion.
The Sales and Letting Manager role really is all about people. You are responsible for matching people looking to buy or rent with the right property, as well as spreading the word about the firm and converting those potential buyers into company clients, by offering the very best customer service in the industry!
Key to the role is support for your local Sales and Letting Director in the marketing of our property portfolio and ensuring joined-up customer service throughout the sales or letting process.
You will be in charge of sales customers and responsible for making sure that you develop a fantastic working relationship with them, as well as a good knowledge of the properties you look after for them.
Helping customers with phone and email enquiries is the 'bread and butter' of the role. Your biggest challenge will be offering excellent customer service, often over the phone rather than in person. Being confident and friendly is essential.
Part of your role will be helping to manage the busy viewings diary. The ability to plan ahead and be super organised is crucial!
Constantly keeping your clients up to date will make all the difference to your success. Whether it is phoning house sellers who are eagerly awaiting news about the recent viewings, or speaking to potential buyers about how their house hunting is going, there will be bags of opportunity to make a difference to their experience!
One of the most exciting parts of the role is negotiating the offers as they come in. Striking the deal, recommending add-on services, plus making sure that the deal will hold together by calling all the agents involved in the chain helps make sure that the sale moves forward to a smooth completion.
You will review market trends with your Sales and Letting Director, to get the best results for your customers. Planning and co-ordinating local marketing activities enables you to demonstrate your creative side and flair for sales.
Summary of key responsibilities of the role will include:
- Building relationships with both purchasers and sellers.
- Dealing with telephone and email enquiries
- Managing the diary
- Constantly keeping your customers up to date with feedback and new properties
- Listing Properties for both sale and let
- Negotiating offers
- Reviewing market trends with the sales and lettings director to get the best results
The sales and letting manager role is all about people, you are responsible for matching people looking to purchase with the right property so a passion for property and customer service is a must.
For more details please call us for more details!