A customer focused Estate Agency and Lettings Agency in Holmfirth is seeking a two Sales Advisors to add to their growing team.
The Sales advisor is responsible for the day to day management of properties for sale and those sold subject to contract.
This includes ensuring vendors have regular contact with proposed sales care advice (minimum every 2 weeks) as well as providing viewing feedback, arranging viewings, dealing with internet enquiries and ensuring all sales viewing status before the end of each day.
Sales advisors will also be responsible for handling offers made by applicants and ensure that they act within the best interest of the vendor at all times, including offering advice and recommendations. The Sales advisor will also be responsible for following up sales and updating both vendors and applicants throughout the sales process and ensure that the sales process is handled in a timely manner with solicitors.
The sales advisor will ensure that all in house policies and procedures are adhered to including conforming to The Data Protection Act, clear desk policy, HMRC AML regulations and training as well as logging and handling complaints within designated time frame.
All sales advisors are also responsible for up selling services where possible including obtaining solicitor quotes, removals quotes and financial services.
Sales Advisors will be expected to conduct vendor home visits where appropriate and support the valuers by taking photographs of properties and creating brochures.
All staff members are responsible for ensuring that high levels of customer service are met whilst dealing with any persons in contact with the firm.
Please note that this role is predominantly office based but you may be required to attend appointments when needed, so a full UK driving license is required.
The working hours for this role will be:
1 in 2 Saturdays 9am-4pm with time back in lieu.
For more information on this role, please do not hesitate to contact me on 01242 228362.
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.