This is an exciting opportunity for experienced Lettings Property Managers for this busy MULTI OFFICE estate agent based in the centre of Lincoln. This client is ideally looking for a candidate with good local knowledge of the city.
The goal of a lettings property manager in a growing company is of such importance that the individual needs to be willing to give support in the day to day operations. Handling tenant concerns, owner’s enquiries, the management and scheduling of respected trades is needed. The successful individual will be required to be on call regularly to receive enquiries that may arise and address repairs as needed, prioritizing those that are deemed an emergency.
·Maintain personal contact with tenants. Promote goodwill, provide high quality service, and anticipate and solve problems.
·Implement tenant retention practices.
·Act as a liaison between tenants and property owners.
·Maintain and monitor work order system.
·Support other departments as reasonably required.
·Maintain an ongoing relationship and build a database of reliable and reputable contractors, to ensure all jobs are actioned with agreed and set timeframes.
·Adhere to all relevant legislation and best practice and ensure that all properties are compliant.
·Maintain Property Management Database with NBS.
·Adhere to Franchise policy and procedures.
·Ensure that all Residential Properties managed are serviced per legislative requirements, incorporating best practice.
·Keep abreast of relevant legislation which affects working practices. Keep up to date with relevant new legislation and advice on implications and necessary actions to ensure compliance.
·Ability to work with little direction, maintaining confidentiality and professionalism.
·Willingness and ability to learn additional software packages such as NBS as required.
·Excellent interpersonal and communications skills.
Education / Qualifications:
·A current driving license and use of a car.
Knowledge & Understanding
·Knowledge of Private Residential Housing legislation, (Predominantly Landlord and Tenant Act as Amended) related to compliance, contract management and health & safety.
·Team Motivation / self-starter.
·Commitment to customer service and continual improvement.
·Able to calm under pressure / ability to remain patient.
AMR are one of the UK’s largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.
We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant,
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.