As the Property Manager you will be working closely with the Senior Property Manager to create and deliver a continually exceptional property management service to all of our valued clients.
Strong communication skills with meticulous attention to detail both verbally and written with a good level of IT literacy
Manage the property portfolio in order to maximise office income including the retention of properties and clients.
Co-ordinate with all stakeholders to manage property maintenance issues efficiently and in a timely manner
Arrange inventories, gas safety certificates, EPCs and all other legal documentation to ensure that all managed properties comply with current legislation.
Liaise with an independent inventory company and front office staff to ensure a smooth check in /out process.
Arrange and carry out property inspections including reporting findings to the Landlord and arranging remedial works and/or follow up visits if required.
Manage all tenancy renewals and secure renewal fees from Landlords and Tenants.
Provide holiday cover for colleagues working in new tenancy administration and property accounts Deal with complaints from Landlords and Tenants.
Handle deposit dispute negotiations.
Administrative duties to assist in the smooth running of the office.
Maintaining standards according to company policy and ARLA
Reaching targets and company KPIS
Ensuring administrative records are kept up to date at all times
Assisting in the collation of key performance statistics to head office
Answering general enquiries from applicants
Complete responsibility for 80-100 properties.
Minimum of 1 year working in Property Management
GSCE English and Maths grade C or above
ARLA preferred but not essential
The hours of work:
09:00 " 18:00 Monday to Friday and alternate Saturdays for 4 hours and time given back in lieu