Property Maintenance Administrator
We are looking for someone from a property background, either in letting/property management or construction.
Must be self-motivated and have an eye for a deal as well as being good at influencing people / sales.
About our clients
They are a unique property lettings and tenancy management agent based in County Durham and covering the whole of the North East of England. Homes offered by them are available to households from across the UK and to their partner organisations around the country. They are helping to address the problem of empty properties in the North East and overcrowding or unaffordable housing and homelessness elsewhere in the country by enabling families to relocate more easily into private rented accommodation in the North East.
35 Hours Per Week
Based from their office in Co Durham
25 Days holiday per annum plus Bank Holidays
·Property Maintenance Experience
·Own Driving Licence and Access to a Vehicle
·Ability to show initiative to find a solution to new problems
·Ability to create a maintenance schedule
·Knowledge of residential properties to be maintained (e.g. Electrical, roofing, Gas, damp proofing, structural and plumbing )
·Experience in maintenance is required
Manage the day-to-day delivery of our Reactive Repairs and Planned Maintenance Services.
Manage Refurbishment Projects from quote / Specification to sign off of Final works.
Ensure the company remains compliant with all appropriate legislative requirements relevant to the Private Rented Sector, including but not limited to Gas Certificates, Energy Performance Certificates, Periodic Electric Reports and Legionella Risk Assessments.
Agree payment in advance, or payment by instalment with owners and contractors alike, to avoid any cash burden on the company.
Observe and promote the company's property standard with owners and tenants alike, ensuring no address is offered to let without meeting the required standard.
Process contractor invoices ensuring contractors have submitted appropriate evidence of works completed and standard of work, in line with company procedure.
Understand the requirements of, apply for and operate within the terms and conditions of local selective Licencing schemes and House in Multiple Occupation licences are appropriate.
Visit properties as and when required to assess works required, prepare schedules of work, evaluate contractor work completed for sign off or and snagging.
Develop maintenance schedules with available maintenance contractors.
Supervising maintenance workers and ensuring they follow safe work practices
Liaise regularly with property owners to determine priorities of improvement.
Source, hire and train Maintenance Suppliers.
Assess potential investment properties against company criteria for purchase, refurbishment and future sale.
Deliver a pro-active, cost-effective, and timely subcontractor management strategy ensuring successful delivery of services.
Accountable for day-to-day performance management of all contractors.
Ensure all void properties are inspected, condition reports recorded and owners advised of condition, recommendations and resulting quote for works.
Form part of on-call rota with availability 24/7 to be available by phone, one week in every four.
Possess knowledge of IT database systems
Possess a firm understanding of Health & Safety
Knowledge of relevant legislation and industry guidelines
Prepared to work out of hours as necessary, and prepare and maintain the schedule for out of hours cover.
Tracking and Administration of keys for retention, and tracking of keys with Contractors ensuring they are returned after works and before payment.
Provide basic office cover where needed, including but not limited to taking calls relating to tenancy matters.
Be prepared to lead on the implementation of Fixflo software at a later date, as the company integrates from our current software provider to Fixflo to take advantage of the improved functionality.
Be prepared to undertake First Aid training and any other training reasonably required by the company, including but not limited to requirements placed on letting agents under the ROPA legislation.