Are you a super efficient and organised administrator? Do you love planning, paperwork, organising and systems? If so, we need you !!!
My client is an Award Winning independent Estate Agency based in Ealing. A busy and rapidly expanding office specialising in sales, lettings, property management and block management.
Our team are looking to recruit administrative support for the bustling Lettings and Sales Departments, with a flare for the role.
With potential for advancements the successful candidate will have a proven track record in an office environment and have at least 2 years experience.
Whilst providing exceptional levels of customer service at all times:
·Responding to enquiries via telephone and email
·Liaising with tenants, letting agents, contractors, our internal team as well as external clients (landlords & investors) on a daily basis
·Lettings/Sales file constructions
·Preparing property particulars & advertising properties online
·Preparing and printing direct marketing materials and mail merges
·Managing uploads onto property websites/portals/social media
·Legislation compliance (including requirements of Property Ombudsman)
·Preparing client letters/market reports
·Sending clients marketing terms and conditions and ensuring receipt of client ID and associated documents/compliance
·Maintaining client databases
·Client satisfaction surveys and testimonials
·Supplier liaison (photographers, floorplans, stationery, leafleteers)
·Interaction via the social media for the company, scheduling regular posts
·Liaison with book keepers
·A wide range of other duties as required by the team
·Sending documents for signature via docusign
The role requires the successful demonstration of the following attributes:
·Confident in Dealing With People
·Have a positive attitude
·Take pride in their work
·Excellent MS Office skills
·Experience with Docusign
·Meticulous attention to detail
·Confident and friendly telephone manner
·Punctual time keeping
·Ability to self manage tasks and time
·Flexibility and adaptability
My client offers a salary of around £26k depending on experience and there will be some Saturday working.