We have an exciting opportunity for Lettings Manager to join our vibrant, growing Lettings teams based across the UK!
You will be joining a leading social housing provider who transforms people’s lives.
Our client manages around 31,500 homes in England for over 65,000 customers, including affordable properties for general rent, shared ownership and sale, alongside specialist accommodation such as retirement and supported living schemes for older and vulnerable people, Foyers and women’s refuges.
Their bold house-building programme of 2,800 new homes by 2022 is driven by their vision of everyone having the opportunity to have a place they can call home.
Now looking for an experienced lettings Manager to lead, manage and develop the housing team to achieve and exceed performance targets and deliver exceptional customer service.
You’ll be part of a vivacious team within a mobile working culture, and have real passion for doing things differently. You will be responsible for:
•Managing a dispersed team of lettings negotiators ensuring that new homes are let promptly and within targets
•Work closely with the Regional Directors to achieve and exceed performance against targets, to set and implement key business projects to deliver for exceptional customer service.
•To influence the business planning process and actively contribute to work groups to improve performance and customer service.
•To lead and manage the delivery of performance and customer service in the operational area of new build lettings.
•To lead on the development of policy and strategy relevant to the business area.
•Carry out service reviews, monitor and evaluate service and performance.
•Analyse and present information, produce reports, make recommendations and implement improvements within the service.
The successful candidate will have/be;
•Experience in delivering and managing housing and related services together, with a thorough understanding of housing law particularly relating to tenancy management.
•First class communication skills with the ability to inspire, motivate and develop employees and teams, demonstrating support, co-operation, empowerment and leadership.
•Natural relationship builder who can work effectively, in partnership with all stakeholders.
•Proven experience of managing staff and knowledge of people management techniques.
•Supports, develops and consistently delivers excellent service to internal and external customers.
•Thinks practically and logically, set objectives and produces high quality work, overcoming problems/issues to meet deadlines.
•Ability to interpret complex financial information and manage contracts.
•A self-starter who thrives in an autonomous working environment; taking responsibility and action in complex or unfamiliar situations to ensure objectives are achieved.
•A flexible approach to work as you will spend time traveling and working away from home.
They offer an opportunity work for a leading social housing provider who quite literally, transforms people’s lives; where each day brings new challenges as well as a competitive salary and benefits package.
With an ambitious strategy, they asre poised for further growth and success, so if you’re committed, talented and passionate, our client has the challenge for you!
For further information, please contact Annie at AMR.
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.