Based in Nuneaton, Warwickshire
An opportunity for an organised, pro-active individual to support the lettings team in delivering excellent customer service and administrative duties.
This fantastic Company of Land and Property Professionals have become very established with several offices in the area.
With roots dating back more than 150 years, the business has extensive local knowledge, and the company has strong relationships with many local professional advisors and plays a pivotal role in the communities that it serves.
As well as offering rural advice and professional services, the impressive company manage commercial and residential property portfolios, residential sales and lettings, valuation, general practice work, planning and architecture, development, strategic land promotion, client accounting, block management and compulsory purchase.
To work with the lettings team to achieve targets, dealing with legal documentation ensuring that all tenancies are compliant and helping to build the brand in the local marketplace.
·Dealing with telephone and face to face enquiries and providing high levels of customer service at all times.
·Pre-qualifying applicants and arranging viewings
·Supporting the lettings team with administrative duties, issuing terms of business to landlords, carrying out any checks to comply with legislation.
·Negotiating new tenancies with landlords and tenants.
·Processing tenant references and right to rent checks
·Preparing tenancy agreements, issuing legal documents relating to the tenancy and ensuring that all safety certificates are in place prior to move in.
·Working with the property management team ensuring that properties have been prepared for move in.
·Booking and arranging inventories
·Ensuring a smooth hand over of keys and that tenants have a positive experience during the application process.
·Managing own workload and emails
·Carrying out viewings if needed to support the lettings team
Skills & Experience
·Up to date knowledge of current lettings legislation and landlord / tenant laws is desired but not essential
·Excellent time management and organisational skills
·Strong administrative skills with an attention to detail especially when dealing with contracts
·Confidence in dealing with a variety of people both in face, over the phone and in person
·Able to work as part of a team and alone.
·Strong written and verbal communication skills.
·Articulate, professional and well accustomed to a client facing role
·Working knowledge of Microsoft packages and good keyboard skills
·ARLA qualified or willing to work towards an ARLA qualification.
·Experience of working in a fast paced, busy environment.
·A positive and adaptive attitude to help the team achieve their goals.
·Pro-active and a desire to achieve results
·Full driving license required