Our client is a reputable and long running independent agent , looking for an experienced Lettings Tenancy Manager to join their busy lettings team in Peterborough.
Main Purpose of the Job:
Contribute to the successful letting and management of instructed properties by providing excellent customer service and negotiation skills at all time. Pursue all new instruction opportunities and pass to valuer. Maintain database and ensure accuracy of data. Book viewings, process applications and help pull together everything prior to move in. Manage house visits and carry them out reporting to the landlord and following up accordingly, safety certificates and repairs etc and check outs. Ensure adherence to all due diligence and regulatory policies and procedures. Meet all goals and objectives agreed with line manager.
·Assist with office reception / provide office cover
·Deal with booking of all types of appointments, i.e. viewings and valuations
·Provide property information
·Attend viewings when required
·Follow up all viewings, record detailed noted on system and provide feedback to landlord clients when required
·Receive, record and present all offers received. Negotiate on offer on landlord’s instructions on Saturdays
·Provide best informed advice on all offers to landlord
·Inform line manager of progress and any issues in a timely manner
·Organise key security
·Ensure all legal regulation on file e.g. gas certificate, EPC, PAT and instruct if necessary
·Update file notes and history on system
·Organise safety certificates – ordering if necessary but managing the dashboard and keeping up to date
·Organise and carry out house visits and report accordingly to the Landlord and follow up repairs/quotes.
·Organise and carry out check outs, negotiate disputes and deposit refund including accounting for dilapidations etc.
·Attend relevant training sessions to maintain current knowledge of government legislation
·Cross sell and promote other brand services.
·Keep desk and reception area tidy at all times
·Maintain a high standard of dress code – smart, office wear with formal shoes.
·To undertake additional duties as may be assigned from time to time.
Key Skills/Competencies required:
·Excellent communication skills
·Effective time management and organisation skills
·Ability to provide a high level of customer service in a sales driven environment
·Ability to self motivate and contribute to a team
·Preferably familiar with current software
·Has background in Lettings and preferably knowledge of current legislation and property law.
·Able to work under pressure and multi-task
My client offers a competitive salary based on experience.
AMR are one of the UK’s largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.
We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant,
We also specialise in recruiting Graduate Trainee Estate Agents for the Property industry
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.