Our quality client in Warwickshire now seeks a Head of Department for their busy Property Management division.
The overall aim of the Head of Property Management is to oversee all aspects of Property Management for the company as the senior point of contact for the department. The head of property management is responsible for making sure that Property Management is handled effectively throughout the team, that all standards are maintained in accordance with the business vision, and all complaints & escalations are handled quickly & effectively.
The primary task of the Head of Property Management is to achieve the aims and objectives of the companies Property Management department by carrying out the key tasks relating to the day to day running of the company.
Job Content Key tasks:
·Assisting in ensuring departmental targets are achieved within the property management department relating to safety & complaints.
·Co-ordinating Property Management team.
·Manage own portfolio of properties.
·Instructing maintenance and safety related property attendance by contractors
·To have an understanding of changes to legislation & government regulation, including HMO, and ensuring all aspects of their activities comply with those regulations.
·Building relationships with colleagues and clients. Especially focussing on landlord relationships & ensuring expectations are met, and managed effectively.
·Promoting a high standard of property, in accordance with the company vision
·Being an escalation point for landlord, tenant and guarantor problems & complaints
·Coordinating property inspections & inventories, and carrying out when required.
·Ensuring all paperwork is in place for all contractors to ensure they have the relevant insurances & qualifications, and are competent.
·Accounts approval – approving invoices for works and ensuring the relevant landlord approvals have been granted where required.
·Utilising new processes and procedures, to rationalise and implement procedures across both residential and student departments
·Co-ordinating / Assisting with Key Handling – Particularly in seasonal trends – Summer student move out & move in. - July, August and September
·To carry out all duties within the context of the companies operational policies including Equal Opportunities, Confidentiality and Health and Safety
·Attending strategy meetings where required
·Responsible for running the Summer maintenance drive for Studenthomes – co-ordinating the team in planning maintenance, inventories, cleaning etc, to ensure a smooth Summer process.
·Conducting team meetings where required, including Summer maintenance meetings.
·Working alongside New Business / Lettings Manager to ensure refurbishments are carried out and properties are brought up to standard across the board.
·Working alongside the new Business / Lettings Manager to ensure that the two teams efforts are collaborative, and that the same company vision is being put across to clients by all team members
·Maintaining Money Laundering & Data protection standards at all times
·Working with the Directors to ensure the business goals are achieved and vision is being met.
For more information regarding this opportunity, please call AMR on 01242 228362.