Our client are a firm of Property Consultants and Chartered Surveyors, operating from five offices across Essex, London and Hertfordshire, where they have been offering unrivalled market intelligence and providing first class property advice for over 200 years.
They are currently looking to recruit a Property Maintenance Manager within their Property Management Department based out of their Chelmsford office to deal with enquiries relating to property repairs, maintenance and associated issues. Issuing works orders, monitoring works and signing off as required. Instructing Building Surveyors on larger projects. Oversee and arrange all compliance audits and follow up. Delegate to and supervise team secretary/administrator in relation to property repairs, maintenance and related issues.
·Creating maintenance schedules and delegating tasks to team members where appropriate.
·Conducting site inspections and identifying areas requiring action
·Scheduling contractors for repairs as required
·Discussing maintenance concerns with the Property Manager and/or Landlord where appropriate
·Prepare documents to put out tenders for contractors
·Project manage, supervise, and coordinate the work of contractors
·Ensure buildings/communal areas meet health and safety requirements and that facilities comply with legislation
·Check that agreed work by staff or contractors has been completed satisfactorily and follow up on any deficiencies
·Respond appropriately to emergencies or urgent issues as they arise and deal with the consequences.
·Ensure the compliant operation of the portfolio within the agreed contract scope
·To support, monitor and maintain a positive Health and Safety Culture
·To build good customer relationships and deliver customer service excellence
·Conduct site audits as per scheduled programme. Record and monitor actions to resolution on appropriate systems.
·Review site safety documentation and follow up remedial actions until closed i.e., fire risk assessments, water risk assessments, asbestos management plans, insurance requests, etc.
·Report writing in accordance with requirements
·To supervise and liaise effectively with contractors carrying out the repairs to ensure they are carried out correctly and to prescribed standards and time scales.
·To provide an effective Contract Administration service in delivering project works.
·During site visits, identify issues, which affect the overall standard of the properties and taking positive action to report them. Carry out post inspections ensuring quality control of all completed works and contractors’ performance.
·Undertaking meter readings where required and liaising with utility companies over tenancy changes etc.
·Undertaking residential end of tenancy checks out and ingoing inventories where appropriate.
·Establish, develop, and maintain effective working relationships with Landlords, tenants, contractors, local authorities, other outside agencies, and with all work colleagues to ensure an integrated contribution to meeting performance targets and the firms’ objectives.
·To liaise with the surveyors and accounts team over responsibility under tenants’ contract or lease and in respect of the available resource.
·To assist initially, and in due course prepare the service charge budgets.
·Assistance to the Health & Safety Officer in maintaining a safe environment within the offices.
·To act as Fire Officer for the Chelmsford office.
·Organisation of minor repairs at office premises.
Skills and Experience:
As a successful candidate you will have demonstrable experience within operations or facilities ideally within a similar role. You will have a natural ability to build rapport with clients and enjoy problem solving and working under pressure. You will have proven experience within a client facing role and will thrive in a busy and fast paced environment.