A well known independent firm in the Birmingham area is seeking a Lettings Manager to join their firm.
The ideal candidate will be seeking a stable role in which they can flourish and develop. You must be organised, committed and able to produce results.
Our client is a multi office independent who pride themselves on customer service. Within this role you will be dealing with all of the Lettings Management.
Duties to include but not limited to:
-Carrying out regular coaching, feedback and one to one sessions with staff to support skills development.
-Ensuring that legal tenancy agreements are executed compliantly and in a way, that maintains a high level of customer care.
-Working on the annual budgeting process, proposing suitable income and cost levels for the branch.
-Pro-actively researching the local market, competitors within this region, and establishing ways to develop a competitive advantage through local networking.
-Ensuring that any Client / Tenant / Property details that change during the tenancy are updated on the relevant systems and communicated to other relevant divisions within Lettings.
-Pro-actively developing strong relationships with other departments within the firm.
Identifying opportunities to work with and to refer business to other departments/divisions.
-Enhancing and building on the market share
-Marketing of properties
-Ensuring that terminations, refunds and deposit releases are executed correctly and efficiently.
Duties will vary within this role, you must be expected to lend a hand where ever is needed.
-Polished and well presented
-Dedicated and dynamic
-A positive `can do` attitude
-A full and clean UK Drivers License.
-Extensive management experience
-Industry recognised qualification is preferential
-Experience in Residential Lettings is essential
-Excellent communications skills both written and verbal
-The ability to develop and motivate those around you.
-Willingness to exceed expectations through great customer service skills
In return for loyal serivce our client can offer a great opportunity for progression, earnings and a welcoming team.