Due to rapid expansion we are currently looking for a motivated area manager to oversee 7 of our Sales & Lettings branches across the North East. The successful candidate will have strong leadership and interpersonal skills, as well as a proven track record in meeting sales and revenue targets. We’re looking for a professional who has experience managing teams and maximising productivity. The ability to work independently is essential. The successful candidate will be ready to work alongside each branch ensuring consistency across each location. A business background and mind is a must. Priority will be given to those with experience in our industry.
Your day to day responsibilities will include;
·Increase standards of customer service.
·Provide training and development for staff.
·Complaint handling at senior management level
·Ensure quality consistency across all branches.
·Maximise sales and profitability.
·Set sales targets for individual locations
·Perform regular appraisals with all your senior management team
·Complete inductions with new members of senior staff
·Communicate core organisational messages to your team
·Ensure any issues of under-performance are addressed through the appropriate HR policy
·Ensure all complaints are addressed at senior management level
·Manage own resources and team resources to meet business requirements
·Ensure senior management employee profiles are up to date using company HR software
·Identify resource deficiencies and lead the appropriate recruitment activity
·Accurately record company figures
·Manage HR software
·Roll out new legislation
·Review monthly P & L’s and take appropriate action
·Identify and implement key initiatives across the business
The type of competencies we are looking for from the successful candidate are;
·Able to lead, motivate and inspire a senior management team
·Enhanced communication skills to ensure engagement across the business
·Able to develop & coach individuals to meet their potential
·Ability to remain calm under pressure
·Lead continual change initiatives
·Address under-performance through corrective measures
·Drive key business objectives through effective allocation of resources and enhanced time management
·Ability to drive Continuous Improvement initiatives across own work function
·Keen problem-solving skills
Good time management and initiative are two of the key competencies required for this role. Experience in the property industry is desirable but not essential as full training will be provided. As Winners of the Sunday Times Letting agency of the year awards as well as achieving gold in investors in people you can rest assured you will be working for a fantastic company who care about their staff and their development and with further expansion planned for 2020 you can also expect to benefit from lots of opportunity.
So, if you are looking for development and a challenge within a fast paced environment then this is the role for you.
The job is subject to suitable references.
The hours required are Monday to Friday 9am to 5pm. The role comes with an annual salary of £28,000 to £31,000 depending on experience. You will also benefit from a company car. This is a permanent role with a holiday entitlement of 20 days per annum (plus bank holidays) pro rata increasing to 25 days with longevity of service, details of which will be provided at interview stage.