Office Coordinator – Merseyside

Permanent in Lettings and Property Management
  • Prescot,
  • Post Date : 4 April 2024
  • Salary: £24,000.00 - £24,000.00
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Job Detail

  • Job ID JO0000053171

Job Description

JO0000053171

Office Coordinator/Administrator
As an Office Administrator within ourclients bustling estate agency office, you’ll play a pivotal role in ensuring smooth operations and exceptional customer service. Your responsibilities will encompass a wide array of administrative tasks, requiring excellent organisational skills, adaptability, and a proactive mindset. You’ll be the backbone of the office, supporting the team in various administrative capacities to ensure efficiency and effectiveness in day-to-day operations.
Key Responsibilities:
1.General Administration:
oManage and organise office operations to ensure efficiency and productivity.
oHandle incoming calls, emails, and correspondence promptly and professionally.
oMaintain office supplies inventory and reorder as necessary.
oOversee office equipment maintenance and troubleshoot any issues.
2.Client Relations:
oGreet clients and visitors warmly, providing assistance and directing inquiries appropriately.
oAssist with scheduling appointments, property viewings, and meetings.
oRespond to client inquiries and concerns in a timely and courteous manner, escalating issues as needed.
3.Document Management:
oOrganise and maintain physical and digital filing systems, ensuring accuracy and accessibility of documents.
oPrepare and distribute contracts, agreements, and other legal documents.
oAssist with the creation and distribution of marketing materials, including property listings and promotional materials.
4.Data Entry and Record-Keeping:
oInput data accurately into relevant databases and systems.
oMaintain comprehensive and up-to-date records of client interactions, property listings, and transactions.
oGenerate reports and documents as required by management.
5.Support for Sales and Lettings Teams:
oAssist the team with administrative tasks, such as preparing property listings, coordinating viewings, and managing client inquiries.
oLiaise with professionals involved in property transactions.
6.Problem Solving and Decision Making:
oExercise sound judgment and initiative in resolving administrative issues and challenges.
oIdentify opportunities for process improvement and efficiency enhancements within the office.
Requirements:
·Proven experience in office administration or a similar role, preferably within the property industry.
·Exceptional organisational skills with a keen attention to detail.
·Strong communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.
·Proficiency in MS Office Suite and other relevant software applications.
·Ability to multitask and prioritise tasks in a fast-paced environment.
·A proactive and adaptable approach, with the ability to think on your feet and problem-solve effectively.
 
If you thrive in a fast-paced environment, possess excellent organisational skills, and are passionate about delivering exceptional service, we’d love to hear from you.

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