Job ID JO0000052373
An exciting opportunity has arisen to join a market leading Estate Agent and Lettings Agent in the town of Cheltenham. Seeking an exceptional, highly experienced Branch Manager, who has a clear understanding of the property market and a dynamic and vast skill set.
My client is well known for is outstanding customer service and passion for always exceeding standards. The ideal candidate will have a proven track record in Estate Agency and management.
-Strong local knowledge of the market.
-Experience in smoothly running a successful Estate Agency branch.
-A strong conversion rate.
-Ability to motivate a team.
-Passion for property.
-Estate Agency experience is essential
-Exceptional customer service experience.
-Able to work well in a multi disciplined office
-Experience in managing a strong team
-Professional, polite and polished.
-Dedicated to property and to personal progression and development.
-Cross sales experience e.g. Financial Services and Conveyancing etc
Key responsibilities will be to:
-To gain market instructions.
-To manage a strong team of mature, capable Estate Agents.
-Hitting present targets with view to increasing them.
-Increase overall market share and board presence in the area.
-Conducting daily morning meeting with all staff and reporting the daily figures.
-Ensuring all applicants registered are validated.
-Ensure all offer paperwork is completed to a high standard.
-Ensure all guidelines of the Estate Agency Act are followed.
-Motivating staff to improve results by setting targets, incentives, being positive and offering training or assistance where required.
-Organising protected time and phone outs for staff and overall diary management.
-Regular contact and management of potential vendors.
-Property performance analysis.
-Keeping up to date local and national property market trends and news, understanding of the housing market, supply and demand effects in relation to house prices.
-Understanding money laundering and property legislation / regulations.
-Gaining price reductions.
-Organising, delegating and overseeing all administrative aspects of the job.
-Management of referral to financial services, solicitors and surveyors and making sure all converted referrals are monitored.