Lettings Coordinator / Administrator – West Midlands
Permanent posted 6 days ago in Lettings and Property Management Shortlist Email JobJob Detail
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Job ID JO0000052073
Job Description
JO0000052073
A MONDAY – FRIDAY OPPORTUNITY FOR AN EXPERIENCED LETTINGS COORDINATOR / ADMINISTRATOR WITH A FORWARD THINKING, MODERN AND HIGHLY REGARDED BOUTIQUE AGENCY.
A fantastic opportunity to work for one of the City’s most dynamic, modern and successful lettings business’s. This brilliant independent company are fast becoming known as a market leader. They have built a fantastic reputation in the City are renowned for their service levels and commitment to delivering first class customer service. They are also big on enjoying your work and having fun whilst in the work place.
A continuing demand for their services means that they are now seeking an Experienced Lettings Coordinator to join their busy team in their state of the art offices in Birmingham City Centre.
Day-to-day duties include:
Manage the end-to-end process once a let has been agreed including property listings, tenant screenings, and administration.
– Handle rental inquiries promptly and professionally, ensuring high conversion rates from inquiries to viewings.
– Ensure all necessary compliance checks (e.g., right to rent) are carried out for each tenant.
– Handle and register all tenant and landlords’ utilities promptly and efficiently.
Administrative Support: – Provide general administrative support to the lettings and property management teams.
– Maintain up-to-date and accurate records in property management software
. – Handle incoming and outgoing communications including emails, calls, and post.
– Assist with property maintenance requests, coordinating with contractors and ensuring timely resolutions.
Client Relationship Management:
– Establish and maintain excellent relationships with both landlords and tenants, ensuring their needs are met and expectations surpassed.
– Address any concerns or feedback from clients in a timely and professional manner.
General Duties: Stay updated on local property market trends to provide valuable insights to the team.
Attend team meetings and contribute to the continuous improvement of operations.
Key Skills and Requirements:
– Previous experience in a lettings or property administrative role is preferred.
– Strong organizational skills with the ability to multi task in a fast-paced environment.
– Exceptional communication and interpersonal skills.
– Proficiency in property management soQware and MicrosoQ Office Suite.
– A keen eye for detail and a proactive approach to problem-solving.
– Familiarity with property laws and regulations.
Benefits: Competitive salary and bonus structure. Opportunity to grow within a dynamic and expanding company. Regular training and development opportunities
. Central Birmingham City Centre location.
·Very competitive package on offer:
·£25k Hours of work:
·5 day working week
·Monday – Friday 8:30 am – 5:00pm
This opportunity is available immediately
