Sales Client Manager – Berkshire
Permanent posted 4 days ago in Estate Agency Shortlist Email JobJob Detail
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Job ID JO0000051975
Job Description
JO0000051975
Our Estate Agency Client are looking for a Sales Client Manager to join them in their successful Slough branch.
As a Sales Client Manager, you will need to:
·To assist the manager in developing the largest dominant market share for on market and under offer properties
·Personally, achieving high levels of proactive calls and Client Visits
·Management Responsibility for running the Client Visit generation section of the opportunity re- port and achieving all follow up activities on time
·Responsibility for high conversion levels of Client Visits to full service sole agency Instructions and Third-party sales with additional products and premium fee services
·Responsibility for High Quality marketing to include photographs, descriptions and web marketing
·Responsibility for excellent compliance levels of Money laundering, EPC’s, CPR and Admin documentation.
·Responsible for excellent client care of personal and branch Instructions to include revisits and price reductions
·Ensure Client Care meeting is effectively run with the team and enables delivery of engaging and effective client contact and actions each week
·Responsibility for achieving high sell through rate of personal and branch instructions
·Responsible for generating excellent client feedback and the generation of client testimonials and case studies
THE ROLE:
·Daily review of Opportunity report Client Visit Generation section and conversion of opportunities into Client Visit’s and instructions
·Daily review of Third-Party potential opportunities and conversion to company target levels and in every case not to perform below company minimum standards
·Daily Review of Not on Web opportunity line
·Daily review of Board Penetration opportunity line
·Daily review of Outstanding Viewing Feedback opportunity line
·Daily review of viewing feedback – utilising the mobile feedback app and the price slider
·Daily Review and contacting/door knocking of competitors new Instructions for 14 day cooling off Instruction opportunities
·Weekly Client care to high standards with NG email notes to company processes
·Weekly booking and carrying out of Client revisits
·Daily uploading of PRE Client Visit clients and PRE Client Visit properties to target levels
·Daily door knocking and dropping of wanted leaflets to generate LHTS/Investor applicants and PRE Client Visit clients and properties
·Specifically prioritise targeting of main roads for board penetration on high visibility routes
·Daily review of new deals passed to SST/SLT for solicitor & FS/ Reference and referral engagement
·Pro actively seeks out and passes opportunities to other departments such as Lettings, Commercial, New homes and Land
