Executive Property Manager – Berkshire

Permanent in Lettings and Property Management
  • Backnell,
  • Post Date : 31 May 2024
  • Salary: £27,000.00 - £35,000.00
  • OTE: £38,000.00
  • View(s) 23
Email Job
  • Share:

Job Detail

  • Job ID JO0000051793

Job Description

JO0000051793

Job Role: Executive Property Manager
Location: Bracknell
Salary: £35,000  + OTE £38,000
 
 
Our client is looking for an Executive Property Manager to join their team in Bracknell.
 
KEY RESPONSIBILITIES:
 
• Provide a designated group of client’s with property management services encompassing renewals, repairs, deposits and lettings account.
• Deal with enquiries and ensure they are dealt with efficiently and in line with agreed service standards. Refer complex, difficult or legal queries to manager or relevant expert.
• Follow the procedures/process maps for their areas of activities ensuring key time scales are met
• Investigate/ resolve queries and problems. Advise/recommend course of action on property issues
• Maintain and use office systems effectively and update property files and computer data bases
• Issue correct documentation (e.g. letters/legal documents) to relevant parties in a timely manner
• Liaise with third party supplier to arrange works to be undertaken
• Develop and build strong relationships with key Clients and treat them as individuals
• Liaise/negotiate between Landlords and Tenants
• Ensure that all relevant people are kept informed and up to date with progress particularly in relation to client issues / complaints. Manages expectation and ensure you follow up all queries.
• Advise the branch promptly of issues that arise and keep them up to date with all relevant issues
• Takes appropriate action to pre-empt complaints. Takes appropriate action to investigate and resolve complaints.
• Promotes additional services and meet third party referral targets
• Comply with lettings administrative procedures and all relevant legalisation, Codes of Conduct and Practice and Due Diligence procedures
• Develop and apply an understanding of legal requirements
• Seek to continuously streamline and improve current processes and procedures. Actively take on feedback from Clients.
• Total factored property portfolio 200 – 250
 
 
Job role for Executive Property Manager
 
• Total factored property portfolio 250 – 300
• Mentoring and training new starters
• 30+ calls and equivalent notes
• 3 rd party budget; To achieve the below monthly % using welcome calls uploaded, renewal offer agreed and renewal declines as per NG activity log – Virgin 85% – Refurbishments 85% – Insurance 65% – Removals 65%
• At least 2 PM upgrade
• 75% works orders placed in service standard
 
If you are interested in the role, please apply today! Please contact Merita Jackman at AMR for further information.
 

eBook Cover

    Download Our

    Company Brochure

    Please enter your name and email to access our company eBrochure.

    Please view our Privacy Policy for more information on how we use your data

    Menu

      Contact me regarding... Executive Property Manager – Berkshire

      Fields marked with an * are required.

      For more details on how we handle your data, please view our Privacy Policy

        Describe your Ideal Role

        Fields marked with an * are required.

        For more details on how we handle your data, please view our Privacy Policy

          Contact me regarding... Executive Property Manager – Berkshire

          Fields marked with an * are required.

          For more details on how we handle your data, please view our Privacy Policy

            Describe your Ideal Candidate

            Fields marked with an * are required.

            For more details on how we handle your data, please view our Privacy Policy

              Contact Us Today

              Fields marked with an * are required.

              For more details on how we handle your data, please view our Privacy Policy

                Contact me regarding... Executive Property Manager – Berkshire

                Or log in to your account here

                CV Upload

                Fields marked with an * are required.

                For more details on how we handle your data, please view our Privacy Policy