Block Property Manager – West Midlands

Permanent in Block Management
  • Birmingham,
  • Post Date : 4 October 2024
  • Salary: £30,000.00 - £35,000.00
  • OTE: £35,000.00
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Job Detail

  • Job ID JO0000054247

Job Description

JO0000054247

A fantastic opportunity for an experienced IRPM qualified Block Manager to join a leading business in Central Birmingham. This is a new venture for the client and as such they need an accomplished and confident block manager for the department. There is huge potential for career development with this role and the company looks to expand.
 
Experience
Have a least a years’ experience in Block and Estate Management
Candidates must hold a full UK driving licence
 
The Property Manager is primarily responsible for the delivery of management services to a portfolio of residential and, where applicable, mixed-use buildings and estates.
 
This role will be the direct interface with the Client/Directors and Leaseholders within their portfolio.
 
To develop and maintain a motivated and customer orientated service and ensure that service standards are achieved within our client’s company policy, and that legislative and regulatory and best practice requirements are met.
 
Key responsibilities
 
Property Inspections and Maintenance
 
·Carry out periodic inspections of the property and prepare site reports for the client / Freeholder / residents’ committee / insurance company
 
·Ensure compliance with Health & Safety Regulations and maintain accurate records of Asbestos management plan, EICR, EML, LOLER Risk Assessments, their dates and planned frequency for re-inspection. Record onto  the Database system and take action upon the findings of the Risk Assessments etc
 
·Meet at the property with contractors to ensure the conditions of their contract are adhered to and inspect works after they have been carried out
 
·Arrange for the maintenance of all areas, external and internal decorations, water features, plant, and equipment, lighting installations, including re-lamping
 
·Monitor and maintain building management systems
 
 
 
 
·Instruct other professionals (surveyors, engineers etc) as required and upon client instructions
 
·Arrange car park management, refuse collection management
 
·Arrange testing of lifting equipment and abseiling points
 
·Arrange cleaning of all areas including facades
 
·Arrange lightning conductor inspections
 
·Arrange out of hours emergency repair service if agreed with client
 
·Arrange periodic inspections of plant and machinery by competent persons
 
·Prepare and keep up-to-date records of Planned Preventative Maintenance Schedules
 
Finance
 
·Ensure that Management Agreements are in place for all clients and developments
 
·Assist the Accountant Manager/Director with Preparation of the budgets for each property within the portfolio and prepare notes of explanation for each property within the portfolio
 
·Liaise with clients / Freeholder/Directors to agree the service charge budget
 
·Provide background detail and financial information to enable the service charge budgets to be agreed working alongside the Accountant Manager/Director
 
·Assist the Accountant Manager/Director with preparation of the clients’ annual accounts and liaise with the clients /Freeholder / Directors on the content of the prepared annual accounts
 
·Assist Accountant Manager/Director with preparation of audit packs
 
·Answer Leaseholders queries on service charges
 
·Instruct Credit Control to advise lessees of their liability for payment under the terms of the lease
 
·Work alongside the Accountant Manager/Director to report on progress of recovery of service charges to the client / Leaseholder
 
·Liaise with the Accounts teams in the production of requests for payment, service charge debtors, accounts production and all other accounting processes as agreed Insurance
 
·Ensure that the developments, including common areas, in the portfolio are fully insured, including property owners’ and employers’ liability cover (if applicable) to their full value and that the premiums are paid promptly
 
·Ensure that the developments, including common areas, in the portfolio have Reinstatement Costs
 
·Ensure that all Plant & Machinery is insured against any sudden or unexpected damage and ensure that periodic plant inspections are carried out to comply with statute
 
·Ensure that the Directors of Residential Management Companies have, or are offered, Directors & Officers Insurance
 
·Offer both types of Out of Hours Service to RMC clients
 
 
 
 
·Handle insurance claims and work with the Company Manager to ensure they are dealt with in a timely manner
 
Meetings
 
·Attend First-Tier Tribunal (Property Chamber) Tribunals (LVTs) and County Court hearings as and when required to give evidence in support of the client’s (or our client’s) position.
 
·Attend meetings on a regular basis as agreed with by the clients / landlords in accordance with the Management Agreement.
 
·Arrange with clients for the preparation of all meeting notes and action matters in accordance with the Management Agreement
 
·Liaise with RMC clients in arranging AGMs and prepare calling notices ready for issue
 
·Attend AGMs of RMC clients and EGMs as necessary
 
·Circulate notes of meetings held with clients / Directors as agreed
 
·Circulate notes of meetings held with all residents’ committee and leaseholders
 
Correspondence & Administration
 
·Correspond with clients / landlords / leaseholders and respond to residents
 
·Complete Lease Checklists for all properties
 
·Circulate the minutes of meetings in a timely manner
 
·Maintain a brought forward system to ensure timeliness of procedures
 
·Circulate correspondence to Lessees/Residents regarding Health/Safety, Fire Regulations, parking etc arising from reports or noted on site visits
 
·Carry out statutory consultation with the lessees, RMC, and Residents Associations (if any) and fulfill all of the requirements of Section 20 Landlord & Tenant Act 1985 (as amended) in relation to all major works and all long-term contracts as specified by the Act
 
·Inform clients / landlords / leaseholders of their obligations in accordance with their Lease, Housing Acts and Landlord and Tenant Acts
 
·Advise management company directors on the extent of their authority and responsibilities
 
·Write to local estate agents in respect of unauthorised ‘Sale’ or ‘Letting’ boards Breaches of the Lease
 
·Liaise with the client / leaseholder where the terms of the lease are not being adhered to by individual resident/leaseholder
 
·Advise residents involved in respect of any breach of the lease and assist the Client on any matter relating to the terms of the property lease
 
·Write to adjacent property owners where trespass, nuisance or other problems are occurring from specific dwellings
 
 
 
 
 
·Assist with enforcement of the terms of the lease
 
·Liaise with the client’s appointed solicitor or the Professional Services Department where continual breach occurs Contractors:
 
·Obtain alternative quotations for services as required by the clients /directors and in compliance with the lease or other legal documentation in place at the property
 
·Carry out the interviewing, selecting, appointing and supervision of contractors, to include Estate/Building Manager, porters, cleaners, yardmen, estate operative, gardener, handymen, as applicable
 
·After checking the level of client funds to ensure they are sufficient to cover the works, instruct and liaise with surveyors/project managers in drawing up specifications for and the overseeing of major works projects and to be familiar with CDM regulations where appropriate
 
·Advise the relevant Administrator of any new contractors to ensure they are included in the Approved Contractors’ Database
 
·Provide contractors with a specification of works and work orders for all works to be carried out
 
·Ensure that all contractors have appropriate Public Liability Insurance and comply with current Health and Safety requirements and check they are registered on the Contractor Database
 
Complaints
 
·Respond to complaints from lessees & clients in a timely manner
 
 
For further information contact Chris Oliver from AMR Midlands
 
 

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