Admin / Sales and Lettings Support – Tyne And Wear
update posted 3 weeks ago in Estate Agency Shortlist Email JobJob Detail
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Job ID 56236
Job Description
56236
Full-Time Sales & Lettings Client Support – Office Administrator
Location: Whitley Bay
Type: Full-Time, Permanent
Are you a proactive, organised professional with a passion for exceptional customer service? Our client, a dynamic and thriving estate agency in the scenic coastal town of Whitley Bay, is seeking a dedicated Sales & Lettings Client Support / Office Administrator to join their growing team.
This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys working with people, and wants to be part of a supportive and ambitious team.
Key Responsibilities
Client Support:
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Provide outstanding support to clients in person, by phone, and via email.
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Maintain strong relationships with clients throughout the buying, selling, and letting process.
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Schedule property viewings and appointments efficiently with clients and agents.
Administrative Duties:
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Conduct AML checks and prepare property particulars.
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Update window and office marketing displays.
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Manage office correspondence, including emails, phone calls, and walk-ins.
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Maintain accurate client records, ensuring confidentiality and compliance with data protection regulations.
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Perform general administrative tasks such as filing, photocopying, and document preparation.
Office Coordination:
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Support daily office operations, including stock and supplies management.
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Coordinate meetings and assist in maintaining smooth internal communication.
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Collaborate with team members to ensure efficient workflow.
Requirements
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Proven experience in office administration or customer support roles.
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Excellent organisational skills and strong attention to detail.
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Outstanding written and verbal communication skills.
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Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
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Ability to multitask and prioritise effectively in a fast-paced environment.
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Knowledge of estate agency operations is advantageous.
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Flexibility to cover holidays or sickness if required.
What We Offer
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Competitive salary, reflective of experience.
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Professional development and growth opportunities within the company.
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A friendly, supportive, and dynamic work environment in a beautiful coastal town.
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Occasional weekend work may be required.
