Job Detail
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Job ID 54544
Job Description
54544
Sales Negotiator –
Full time, Monday to Friday (8:45am-5pm) & 1 in 3 Saturdays
Are you looking for an opportunity to thrive in a fast-paced, customer-focused environment? Join us, a proud family-run estate agency, recognized as the Best Estate Agency in the UK for 2023 (Sales & Lettings, 6-20 branches) and winners of the Northwest Family Business of the Year 2022 for Business Services! In 2024, we achieved Double Gold Awards for both sales and lettings, solidifying our reputation for excellence.
As a multi-award-winning business, we are dedicated to innovation, exceptional customer service, and offering unrivaled coverage of this beautiful area. We are expanding our sales team in Penrith and looking for a Sales Negotiator who is enthusiastic, organized, and ready to make an impact.
The Role: Sales Negotiator
The Sales Negotiator role is at the heart of delivering an outstanding customer experience for buyers and sellers. From managing day-to-day sales enquiries and booking viewings to handling transactions from initial enquiry through to completion, you’ll ensure every interaction exceeds expectations.
This dynamic role requires exceptional organizational skills, a methodical approach, and the ability to multitask under deadlines. While previous estate agency experience is desirable, it’s not essential – we value motivation, enthusiasm, and a commitment to customer service.
Key Responsibilities
Sales & Property Administration:
- Schedule and arrange valuations, viewings, and other appointments.
- Accompany valuers on property measure-ups when required.
- Manage property details to ensure accuracy, up-to-date information, and professional presentation.
- Obtain and communicate feedback from viewings, balancing honesty with tact.
- Professionally correspond with clients via email, phone, and in person.
- Facilitate negotiations and manage offers to secure successful transactions.
Customer Service:
- Maintain a professional, supportive, and solution-oriented approach at all times.
- Keep clients informed at every stage of the buying or selling process.
- Exceed client expectations through exceptional service delivery.
Additional Office Duties:
- Ensure the office and property displays are well-presented.
- Manage office supplies and monitor invoices.
- Provide general administrative support as needed.
- Stay up to date with industry trends and share innovative ideas to improve processes.
- Offer support across offices during peak periods or absences.
What We’re Looking For
We’re seeking an individual who demonstrates:
- Self-motivation, drive, and results-oriented mindset.
- Outstanding communication and interpersonal skills.
- A friendly, professional, and efficient manner.
- Enthusiasm, energy, and a positive attitude toward tasks and team goals.
- The ability to work independently and collaboratively.
- Flexibility to adapt to changing business needs.
Additionally, you should have:
- A keen interest in property and a willingness to grow your skills.
- Strong local and regional knowledge.
- Eligibility to work in the UK.
Why Join Us?
- Be part of an award-winning, family-run business.
- Contribute to a team that values innovation, teamwork, and exceptional service.
- Enjoy a variety of responsibilities in a dynamic work environment.
If you’re passionate about property and ready to help our clients find their dream homes, we’d love to hear from you!
