Job Detail
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Job ID 54543
Job Description
54543
Sales Negotiator
Full time, Monday to Friday (8:45am-5pm) & 1 in 3 Saturdays
Join an Award-Winning, Family-Run Estate Agency
Our clients are a proud, family-run estate agency, recognized as the Best Estate Agency in the UK for 2023 (Sales & Lettings, 6-20 branches) and awarded the Northwest Family Business of the Year 2022 for Business Services. In 2024, we celebrated Double Gold Awards for our sales and lettings services—a testament to our dedication to excellence.
Our commitment to innovation and exceptional customer service allows us to provide unmatched coverage of this beautiful region. As we continue to grow, we’re excited to welcome a new Sales Negotiator to join our Keswick sales team, helping deliver an outstanding experience for our clients.
Role Purpose
As a Sales Negotiator, you’ll play a vital role in ensuring our buyers and sellers receive a seamless and professional experience. From handling inquiries and managing sales processes to sourcing valuations and booking viewings, you’ll be instrumental in ensuring all stages are executed with efficiency and care.
This role suits a highly organized, proactive individual who thrives in a fast-paced, multitasking environment. Prior estate agency experience is desirable but not essential.
Key Responsibilities
Your duties will include, but are not limited to:
Sales & Client Management
- Handling sales inquiries and sourcing valuations.
- Scheduling and accompanying viewings and measure-ups.
- Negotiating offers and keeping clients informed at every stage of the process.
- Liaising with solicitors, surveyors, and mortgage lenders to ensure smooth progression to completion.
Property Administration
- Managing property details, ensuring accuracy and quality.
- Collecting and sharing honest, tactful feedback with clients.
- Maintaining professional communication via email, phone, and in person.
- Keeping comprehensive written records of correspondence and actions.
Customer Service & Office Support
- Providing an exceptional standard of service, aiming to exceed client expectations.
- Supporting general office administration, including supply orders and housekeeping.
- Assisting in maintaining property displays and office presentation.
- Offering ideas and solutions to improve processes and client satisfaction.
What We’re Looking For
We’re seeking someone who demonstrates:
- Self-motivation, energy, and results-driven focus.
- Exceptional communication and interpersonal skills.
- A friendly, professional, and flexible approach to tasks.
- Enthusiasm for property and a willingness to learn and grow.
- Strong knowledge of the local and regional area.
- Eligibility to work in the UK.
Why Join Us?
- Be part of an award-winning, supportive team.
- Enjoy a varied and rewarding role in a thriving environment.
- Contribute to a forward-thinking, family-run business with a stellar reputation.
