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Student Accommodation Property Manager

£22000 - £25000
OTE £0
One of the largest and busiest student letting agencies in Birmingham with prestigious offices. They are now seeking a Student Property Manager to join their market leading team with salary in the region of £20,000.
 
The ideal candidate will preferably have previous experience in the lettings industry and will support the lettings manager in providing a high quality service to our Landlords and Tenants.
The role will suit a well organised individual, with excellent administration skills, the ability to communicate at all levels, proficient in Microsoft Office, the ability to prioritise their workload and excellent customer service skills. It will involve work both in and out of the office and the successful applicant will be a car owner.
 
Key Responsibilities
·Ensuring all properties under the company's management are fully compliant with all necessary legislation
·Preparation of Tenancy Agreements, Inventories and Schedules Of Condition
·Handling enquiries by email, telephone and in person
·Entering property details on property management software and ensuring it is kept fully updated
·Working with landlords to maintain all properties to a high standard including regular inspections
·Check In and check Out appointments including assessing tenants deposit dilapidations
·Carrying out tenancy sign up appointments with tenants
·Updating utility companies of tenancy changes
·Handling tenants maintenance issues
 
Desirable
·Experience in Property Lettings
·Knowledge of Landlord and Tenant Laws
·Knowledge of the local area
 
Hours: 9am to 6pm Monday to Friday plus one 9AM to 4PM one Saturday in three (no day off in lieu)
 
Salary in the region of £22,000.00- 25,000.00 /year depending on experience
 
AMR are one of the UK’s largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.
 
We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant.
 
If this role is not suitable for you, but you know of someone that might be interested, please remember our £150 - Recommend a friend scheme (Subject to our terms and conditions)
 
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
 
 
 

Financial Services Sales Manager

£35000 - £45000
OTE £100000

A rare and exciting opportunity to join a market leading firm as a Financial Services Area Manager.
 
You will have overall responsibility for multiple branches throughout The West Midlands.
To be successful in managing one of the top performing areas of the business, you will be driven, ambitious and have a can do attitude. This role has huge potential for growth and development and could be a real career starter for the right individual.
The role will see you effectively retain, recruit, train and manage a team of Mortgage Consultants with all levels of experience, providing an effective and efficient mortgage advisory service to customers in line with company policies. The successful candidate will also receive ongoing support and training throughout their career with us to help achieve their business objectives.
 
Key responsibilities
 
·Develop a team of Mortgage Consultants to achieve their personal business objectives and specific performance and quality standards set by the company.
·Support the recruitment, development and retention of Mortgage Consultants in line with the Company’s recruitment plan.
·Work closely with your team members to ensure that a robust set of processes are in place to efficiently sales progress pipeline business and deliver a consistent high quality customer service that will produce the pipeline conversion and business retention objectives required by the business.
·In conjunction with the Divisional Mortgage Services Director, implement, monitor and evaluate business plans to achieve the required growth in revenue from a range of income streams.
·Ensure that team members maintain best practice and adhere to all relevant legislation, promoting a consistent, high quality, customer-focused approach to business processes ensuring that the principles of Treating Customers Fairly are adhered to at all times.
·Create the culture and environment to support the Group’s core objective of delivering fair outcomes for all of our customers in all aspects of our dealings with them.
·Work closely with the Divisional Mortgage Services Director and the Training Team to continually review the training & development needs of team members.
·Deliver a challenging and rewarding environment which encourages staff to continually add value, improve ways of working and develop and grow personally.
 
Your experience
·CeMAP qualification (or industry recognised equivalent) is a must have.
·Proven track record of being a sales leader with Mortgage services.
·Excellent level of technical and e-commerce knowledge particularly relevant to the housing and mortgage market.
·Experience in leading, developing, motivating and influencing sales people in a customer facing environment.
·An excellent knowledge of Financial Services core products i.e. Mortgages, Life Assurance, Critical Illness, Income Protection and Buildings & Contents Insurance.
·An understanding of the culture and style of the Financial Conduct Authority (FCA) and the scope of Conduct Risk and how business models should be based on a foundation of fair treatment of customers at all times.
·Working knowledge of how to identify and maximise business opportunities within the estate agency environment.
·Working knowledge of all legislation impacting on a Financial Services business, specifically a mortgage & protection business.
·A good level of technical and e-commerce knowledge in order to train Mortgage Consultants to promote our services efficiently and effectively using a mortgage sourcing software solution.
 

Facilities Manager

£24000 - £32000
OTE £0
Job Description
IMMEDIATE START - FANTASTIC OPPORTUNITY
FULL TIME PROPERTIES MAINTENANCE MANAGER OR PROSPECTIVE MANAGER LOOKING TO DEVELOP THEIR SKILLS WITHIN A FAST GROWING DEPARTMENT IN AN EXCITING ESTABLISHED COMPANY.
Must be Midlands based, ideally local to Wednesbury.
Multi skilled and willing to train in order to develop your skills. Full clean driving licence essential and with some own tools (Tools Not Essential).
Works will involve travel throughout the West Midlands using company van to carry out surveys and arrange estimates for repairs with training and development if required plus carry out repairs after receiving customer approval, works are primarily within Residential Apartment complexes inside the communal areas and outside in the complex grounds.
The successful person must have competent I.T. skills (Word, Excel, Outlook etc.) confident communication skills, professional outlook with a desire to provide excellent customer services, be capable of arranging works with sub-contractors where applicable and a wish to develop and grow into this hands-on roll.
EXAMPLES OF SKILLS INVOLVED NOT ALL ARE REQUIRED BUT YOU MUST BE WILLING TO DEVELOP WITH PROVIDED TRAINING INTO THE ROLL
General Maintenance and Repairs in Apartment complexes which may involve: -
Waste removals (domestic)
Gutter cleaning
Carpet cleaning & Jet washing or soft washing hard surfaces.
Fence repairs and erecting.
Supplying and fitting domestic appliances such as fridges, freezers and electric hobs.
Replacing locks
Cleaning up/ removing graffiti
Minor plumbing repairs
Minor re pointing of brickwork at low level.
Small carpet or vinyl fitting
Changing lightbulbs
Changing electrical light fittings, plugs and sockets etc
Woodwork repairs such as repairing or constructing garden planters, fitting doors etc.
Repairing slab walkways
Fitting new manhole covers, including the frame.
Small painting or staining jobs.
Gardening maintenance.
Sanitising and cleaning human waste.
Good verbal communication skills and able to send and receive photos and texts via whats app Phone or tablet which will be provided.
Salary and benefits to be discussed at interview.
Job Types: Contract, Permanent
Salary: £24,000.00-£32,000.00 per year
 
 

Administrator

£20000 - £22000
OTE £0
Property Administrator.
One of the Cities most prestigious and highly regarded firms are looking for an enthusiastic and hardworking individual who is looking for a property administrator. You will be working from state of the art offices in Central Birmingham. The role comes with an excellent salary of £20-£22k and is a Monday-Friday role working 09:00-17:00 with an hour for lunch.
The successful applicant must be able to work well as part of a team and be willing to take on various roles within the team as and when expected. They must be able to prioritise work, multi-task and work hard whilst offering a friendly and professional service to all clients.
This is a very demanding, fast paced, deadline driven role and requires full commitment and dedication and should be treated as a career.
Experience within the property auction, estate agency or conveyancing industry is essential, together with knowledge of Microsoft packages, various databases and phone systems. Understanding of Adobe packages is also preferable.
Duties:
· First port of call for Answering the phone and dealing with queries in a professional and polite manner – with a very high volume of calls per day.
· Dealing with email enquiries and leads – with an average of 100 emails a day, with the exception of Monday mornings where there could be 400+ emails.
· Preparing Terms of Engagement – to be sent out the same day as received.
· Organising viewings – making sure keys are in and/or liaising with valuers/vendors/agents etc. and monitoring the number of interested parties.
· Chasing listing fees, terms, EPCs and ID – monitor database for all outstanding details.
· Carry out anti-money laundering checks.
· Ordering boards – making sure boards are ordered to specification and liaising directly with the board company as and when required.
· Data inputting – significant data inputting involved to be done accurately and efficiently.
· Filing & Scanning – significant filing/scanning involved to be done accurately and efficiently.
· Dealing with incoming and outgoing post.
 Answering the intercom system.
· Checking and approving remote bidding applications.
· Checking legal packs and uploading to portals.
· Audio typing.
· Creating property details and uploading to all property portals.
· Attend Auction events throughout the year – may include additional hours on Auction day, Auction week and Deadline week (no overtime paid).
· All other administrative tasks that may be required as and when – you may be expected to take on other tasks, which may become part of your job role.
 
 

Lettings Negotiator

£18000 - £21000
OTE £28000
A market leading sales and lettings estate agent with high profile offices and excellent market share are looking for an experienced senior lettings negotiator for their offices in Central Birmingham.
 
They are looking for a person who will undertake the following:
 
·Support the Lettings Manager in carrying out lettings valuations and winning new instructions.
·Advising tenants and landlords of their contractual obligations.
·Proactively explore new business and valuations from all possible avenues, ie. local applicants, canvassing, old valuations, withdrawn listings etc.
·Registering applicants, encouraging valuations and add-on services.
·Dealing with web portal enquiries.
·Creating viewings / accompanying viewings.
·Landlord updates / viewing feedback.
·Receiving offers and taking relevant information/negotiating lets.
·Cross selling all departments.
·Re-marketing properties.
·Dealing with relevant notices to leave.
·Dealing with tenant swaps.
·Develop new business through existing and newly formed relationships.
·Maintain and improve rapport with existing clients and drive up levels of service/fees.
·Contribute to the process of: rent reviews, fee structures, any other profit driven opportunities i.e. referrals for removals, insurance (although not at landlord cost), mortgage leads for buy to let re-financing.
·Identify if current procedures are best practice and implement if not.
 
The ideal candidate will:
 
·Have a full understanding of the lettings process, including the legal procedures and the company Terms and Conditions of business.
·An understanding of ARLA and their minimum standards, although formal training and qualification could be provided if necessary.
·Full understanding of statistics, office and personal targets and office systems.
·Develop personal skills and capability through ongoing training as provided by the company.
·Contribute towards a harmonious and productive office environment.
·Be self-motivated, well-presented, articulate, able to communicate at all levels and a real team player.
·Want to work for one of the areas most successful company.
 
If you have the necessary experience within residential lettings and want to work in this fantastic town, we would like to hear from you.
 
Basic salary £18-21k depending on experience with a very realistic £6k minimum bonus on top.
 
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data
 
AMR are one of the UK’s largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.
 
We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant,
 
We also specialize in recruiting Graduate Trainee Estate Agents for the Property industry
 
 
 
 
 
 

Lettings Negotiator (Senior)

£16500 - £17500
OTE £23000
A multi-award-winning estate and letting agent based in the heart of Birmingham city centre are looking to recruit a lettings specialist to enhance the team. Over the course of 16 (and counting) years in business, exclusively representing Birmingham city centre, the team have forged a revered reputation as market experts. Renowned for letting, managing, selling and consulting on high-quality apartments in the area, they focus on a niche market and do it expertly; with a portfolio of over 1,500 fully-managed and Build-to-Rent apartments.
OVERVIEW OF JOB ROLE:
 
To successfully let properties to appropriately qualified applicants, ensuring that communication is maintained with all prospective tenants and landlords throughout. To take responsibility for accurately processing information on the relevant software to ensure a smooth and efficient customer journey. The company operate in a fast-paced, constantly evolving environment. The role will suit a dynamic individual keen to embrace challenges. You will be proactive, open to change and ready to hit the ground running as well as welcoming the opportunity to get involved with projects that sit outside of your main responsibilities.
 
 
AS A LETTINGS CONSULTANT YOU WILL:
• Monitor the applicant database daily and successfully match qualified applicants to the right properties
• Take ownership of the leads portal and to register, qualify and book viewings for these applicants
• Conduct viewings (virtual and physical) with applicants
• Aim to achieve the best possible rent for the client, in the swiftest timeframe possible, ensuring any special conditions are clearly defined and agreed
• Diary management - booking viewings, factoring in travel time and admin time, etc
• Once a deal (price and special conditions) has been agreed by all parties, to accurately upload the information on to the relevant software in order to obtain the holding deposit payment.
• Report back to the wider team on a weekly basis as requested by the Associate Director of Lettings.
 
OUR IDEAL CANDIDATE:
• Is known to be a sales and service expert. You’ll need to use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
• Has knowledge of Birmingham city centre
• Has strong administration skills that you will use to record offers, feedback and for progressing lets.
• Is a great communicator. You will be able to positively engage with all different types of applicant and landlord (domestic and international) with varying needs and requirements
• Is well informed. Remaining continuously updated as to our current and upcoming stock and lettings legislation
• Will be immaculately presented at all times
• Has the eagerness and desire to learn and develop
• Has problem solving skills. You’ll go above and beyond to resolve issues for our clients and will easily be able to adapt to each scenario
• Has the ability to prioritise and work under pressure
• Is target driven
 
WORKING CONDITIONS:
This is a full time role. You will be based in an office location for around 30% of your time, and around, 70% of your time will be spent out of the office. You will be occasionally be required to work outside ‘office hours’, on weekends and evenings in order to secure business and meet clients’ and customers’ needs. You will have to be flexible and will be provided with a mobile phone to facilitate working out of the office.
PACKAGE:
• Basic salary £16,500- £17,500 depending on experience with an OTE of £23,000
• Workplace pension
• Healthcare Cashplan
• Life Assurance Scheme
• Learning and Development opportunities
 
 

Associate Director

£30000 - £35000
OTE £55000
Our client are a market leading property firm, with well placed offices in Central Birmingham. After continued success they are looking to appoint an Associate Director to head up the residential sales department.
 
Responsibilities:
 
* Manage the company's sales staff to ensure they are appropriately motivated and trained to meet all sales targets and ensure they carry out their responsibilities to the required standards.
* Contribute to the development of the company's corporate strategy, particularly in relation to sales objectives and commercial planning.
* Develop and implement sales strategies that enable the company to achieve its corporate objectives.
* Develop all necessary procedures and processes to ensure that the sales function operates efficiently and effectively and achieves all sales objectives, with a heavy focus on the customer experience.
* Monitor the performance of the sales function, to include sales team members, and take remedial action where necessary to ensure that sales targets are met.
* Monitor the budget for the sales function to ensure that all financial targets are met and that all necessary financial controls are in place to comply with company and regulatory requirements.
* Nurture and maintain relationships with key customers and other relevant bodies to ensure that the company's maximum sales potential is realised.
* Maintain an awareness of developments in sales techniques and technology to ensure that the company maintains and develops its competitive position.
* Monitor the sales performance of competitors to ensure that the company maintains and develops its position.
 
You will have full autonomy within this position. As a senior team member you will play an active part in the formulation of the company's strategy.
 
The ideal person for the role will have the following:
 
* Commitment to excellence
* High level of customer service and communication skills
* Strong management and motivation ability
* Strategic thinking
 
This role would ideally suit someone with an existing property background, and ideally experience within Central Birmingham. If you have a strong sales background, have a proven track record leading and motivating a team, then we would also be keen to talk to you.
 
My client are offering a very generous salary package, with an additional range of company benefits

Branch Manager

£18000 - £22000
OTE £35000
A marketing leading Independent Estate Agency are looking to recruit an experienced and dedicated Branch Manager for their award winning office. This is a company that have made huge strides in recent years and are now considered one of the leading Estate Agency brands in the City. The opportunity has arisen due to an internal promotion.
 
You will be working from well positioned high street offices and have all the benefits of the latest technology at your disposal. The role comes with a competitive basic salary and many further perks.
 
The Role:
 
• Market and carry out valuations to grow the Sales business.
• Take responsibility for the entire sales operation within the branch.
• Carry out sales viewings and progress sales through to exchange and completion.
• Involve and steer the existing team to maximise Sales opportunities.
• Seek out and exploit new market opportunities and customers for the business.
 
Skills, Knowledge and Experience Required
 
• Sales and Marketing Experience within the Property Market
• Experienced in maximising sales from existing customers
• Superb communication skills
• Highly presentable and able to build rapport quickly
• High degree of organisation to ensure all opportunities are followed up
• Able to work to clear targets and exceed expectation
 
Core Leadership Skills
• Strategic thinker able to construct Marketing and Sales Plan and implement
• Independent and confident in making his/her own decisions
• Comfortable with risk and taking responsibility/ownership
• Ability to think on his/her feet and make business critical decisions quickly
• Positively seeks change
• High expectations of himself/herself and other members of the team
• Self-Motivated and goal oriented
• Creates relationships with customers and third-parties easily
• Innovative and actively seeks new opportunities
 
This is an exciting opportunity to join this forward thinking and driven property company where you can form a pivotal part of the team.
 
 

Property Manager

£20000 - £22000
OTE £22000
A quality Lettings Agent in Birmingham are looking to recruit an experienced Property Manager to join their busy and thriving team.
 
Duties:
 
1.Assist with the management of the property portfolio of managed properties in order to maximize office income including the retention of properties and clients.
2.Deal with the management of all property maintenance issues.
3.Liaise with landlords and negotiate with contractors for works to be carried out on properties.
4.Ensure all contractors have current Liability cover and carry out periodic performance reviews to ensure contractors are fit for purpose, competitive and that their work is of an acceptable high standard.
5.Arrange gas safety certificates and all other legal documentation to ensure that all managed properties comply with current legislation.
6.Manage the property diary system to ensure that all reminders, gas safety inspections, regular property inspections and tenancy renewals are completed on time.   
7.Liaise with front office staff to ensure a smooth check in/out process.
8.Arrange and carry out property inspections including reporting findings to the landlord and arranging remedial works and/or follow up visits if required.
9.Manage all tenancy renewals and secure renewal fees from landlords and tenants.
10.Notify utility companies of new tenancy details or change of occupants including all meter readings.
11.Produce periodic reports as required.
12.Liaise with tenants and landlords to deal with maintenance issues.
13.Liaise with contractors and tradesmen.
14.Assist with the management of front office dealing with face to face, telephone & e-mail enquiries.
15.General administration, including typing, filing, post and ordering stationary.
 
Main Objectives:
 
1.Effectively manage the property infrastructure.
2.Manage a program of effective inspections and checkouts
3.Deal with deposit repayments/disputes
4.Handle all communications from tenants, landlords and contractors.
5.Produce weekly management tracker.
6.Ensure H&S and regulatory compliance
 
Key Skill/other requirements
 
1.Computer literate and comfortable with industry type software
2.Current clean driving license
3.Knowledge of the local area
4.Ability to multi-task and prioritize objectives
5.Good communicator both written and oral
 
AMR are one of the UK’s largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.
 
We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant,
 
We also specialise in recruiting Graduate Trainee Estate Agents for the Property industry
 
 
 
 
If this role is not suitable for you, but you know of someone that might be interested, please remember our £250 - Recommend a friend scheme (Subject to our terms and conditions)
 
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
 
 
 
 

Senior Negotiator (Sales)

£17000 - £19000
OTE £25000
A fantastic independent firm in Birmingham City Centre are currently seeking an experienced Estate Agent who has a proven track record in the industry. You will be working in state of the art offices in the City Centre and for an established brand who have an excellent reputation. The company offer excellent on going training and support and this role has huge potential for further growth and development. You will receive a great basic salary and commission.
Main Duties for the Senior Sales Negotiator Role:
- Increase the office market share and promote brand awareness for residential sales
- Generate new and repeat business opportunities for market valuations, instructions and viewings
- Maximise board presence
- Achieve pre-agreed individual and department targets
- Arrange market appraisals and viewings
- Close deals
- Build and maintain excellent working relationships with all parties
The Individual:
- Extensive proven background in property sales
- Excellent knowledge of business development techniques, marketing and winning new instructions
- Broad knowledge of the property sales process
- Able to lead by example and inspire others
- Strong track record of meeting and exceeding targets
- Self-motivation with a ‘can do’ and a positive attitude
- Strong communication skills, both written and verbal
- Highly professional, positive, ambitious and enthusiastic approach
- Previous experience with a lettings/sales software would be an advantage.
 
 
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