Get new jobs for this search by email

New Homes Negotiator

£19767 - £20000
OTE £40000
A unique and exciting challenge has arisen for a talented sales professional to join a well respected New Homes developer in Ripon.
Seeking a New Homes Negotiator to join their team on a buoyant and fast paced site, the ideal candidate will come from a strong property and sales background.

Overall Purpose of the Role
?Under the direction of The Sales Manager, The Sales Executive is responsible for achieving New Homes Sales, in line with achieving / exceeding set targets whilst ensuring company standard procedures are followed, maximising revenues wherever possible, and positively contributing to the company?s growth.
?You will also be responsible for all aspects of presentation on the Development as per the companies expected standards.
?Ensure that an excellent level of customer service is delivered to all purchasers.
?Primary Tasks / Duties of the Role
?To positively promote the company & product at all times.
?Maintain a professional polished appearance with regards to hair & make up, ensuring that your uniform is in crisp condition, clean & ironed with red scarf & name badge to be worn at all times.
?Deal effectively with existing & prospective purchasers in a professional and engaging manner at all times to ensure the best customer experience.
?Be proactive & swiftly follow up any leads received via email, telephone, Head Office & Rightmove.
?Organising the maintenance, cleanliness and presentation of the Marketing Suite, Show Homes and landscaping ensuring that these are to the highest standard at all times as per company expectations.
?Conduct weekly checks to ensure all on & off site signage is accurate, clean & in a satisfactory condition & highlight any issues to The Sales Manager.
?Conduct weekly checks on the development web site page & Right Move web site highlighting any errors or amends to The Sales Administrator & Sales Manager responsible for your development.
?Have a full awareness of all New Build Competitors in the local area & conduct a monthly report.
?Generate and maintain a positive working relationship with local Estate Agents to attract new leads to the development.
?Research the local area to acquire knowledge on all Amenities, Education, Retail Outlets & transport links.
?Utilise & promote Company Purchasing Assistance Incentives effectively to ensure a good flow of sales whilst Financial Advisors maximising profit at all times.
?Positively promote the features & benefits of the use of company nominated Panel Solicitors &.
?Attend the weekly Meeting with their Site Manager to discuss all aspects contained therein in order to ensure high levels of communication is maintained between Site & Sales.
?Highlight any issues with unsold units & present ideas / action plan to The Sales Manager in order to help achieve a sale.
?Up sell Purchaser Extras from the Excellence Range in order to enhance company revenues.
?Complete Standard Colour Choices for any unsold units as set out by The Sales Manager & company standards.
?Ensure that all Standard Colour Choices & optional Extras are being installed as per the choices paperwork by inspecting plots at the relevant stages of build.
?Conduct daily inspections on any completed unsold stock units & compile a report on a weekly basis for The Site Manager to rectify any noted defects, monitoring that the works have been completed.
?Maintain regular contact on a weekly basis with existing purchasers on all aspects of build progress & any anticipated build date changes keeping a record of the conversation in the plot file.
?Maintain weekly contact with the purchaser, their IFA & Solicitor to monitor all ongoing sales through to exchange of Contracts within a six week period from date of reservation, completing the weekly sales progression update report & sending in to Head Office.
?Ensure that all plots are fully ready for Home Tour by immediately inspecting them upon notification from your Site Manager that the CML Cover Note has been received & note any defects that require rectifying prior to the Home Tour being able to take place, again monitoring completion of any noted defects.
?Ensure that Home Tours are booked in with the purchaser & Site Manager & that they are conducted in a professional and knowledgeable manner in the presence of both yourself and Site Manager.
?Ensure Plots are ready for legal completion by inspecting the plot on the morning of the day of completion, checking that any noted defects from The Home Tour have been rectified & report any findings to The Site Manager.
?Ensure that Legal Completion Handovers are conducted in a professional & knowledgeable manner in the presence of both yourself & The Site Manager with the purchaser to receive a full explanation on the reporting process of any defects found within their new home.
?Comply with responsibilities as laid down in the groups Health & Safety Policy in order to ensure a safe working environment & be proactive in highlighting any potential dangers regarding Health & Safety on site which could impact on any visitors, residents, yourself & other employees on the development.

Skills / Person Specification
?Be available to work weekends 10.30am to 5.30pm and be available outside of normal working hours to support the company? needs as & when directed to do so in order to support key selling times and events.
?Have knowledge of The New Build Industry & Housing Market.
?Excellent Communication Skills, both written and Oral.
?Proven track record in New Build Sales.
?Full understanding of The Property Mis descriptions Act.
?Full understanding of The Data Protection Act.
?Full understanding of The Consumer Code for House Builders.
?Ability to positively promote the Brand at all times.
?Excellent Customer Service Skills.
?High level of organisational skills.
?Full driving licence and own car.
?Computer Literate.
?Ability to work unsupervised and to follow company procedures.



We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.

AMR are one of the UK?s largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.

We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant,

We also specialise in recruiting Graduate Trainee Estate Agents for the Property industry



If this role is not suitable for you, but you know of someone that might be interested, please remember our ?250 - Recommend a friend scheme (Subject to our terms and conditions)

Customer Service Role

£19000 - £24000
OTE £0
Our client, a sought after New Homes Developer, are looking for a quality individual to join their team as a New Homes Customer Service Coordinator based in the newton Abbot area and with salary of 19-24,000.

The Customer Service Assistant will deliver first class service to our customers throughout the customer service process after they have purchased their property. The Customer Services team requires the ability to deal effectively and efficiently with all customers and be able to manage customers? expectations appropriately with the objective of achieving customer satisfaction from our customers.

Maintain a smartly presented, polite, diligent, positive and professional attitude at all times; demonstrate knowledge and build customer confidence

Be the first point of contact with the customer once completion has taken place answering calls and queries accurately and consistently.

Assist the Customer Service Coordinator with day-to-day business and customer requirements.

Work within the guidelines of the NHBC Guarantee and company standards.

Monitor the Customer Service inbox.

Ensure accuracy of all customer details and all communication is correctly recorded on Clixifix & company computer system and communicate regularly with customers in accordance with the procedures set out.

Produce and maintain plot files on Clixifix and create and issue work instructions on Clixifix. Log and manage all items reported by customers on Clixifix.

Liaise with the Maintenance Technicians, Sub-Contractors & Material Suppliers; Monitor the progress of works and ensure customers remain updated regarding appointments etc.

Contribute to improving the business, protecting and enhancing the reputation of the company, by putting forward new ideas and, when requested to do so, implementing change. Undertake wider general administrative tasks as needed within the business.

This is a fantastic opportunity to join a sought after firm with a friendly working environment.

We are looking for an organised and highly professional individual with some knowledge of property and superb administration and customer service skills.

Salary in the region of ?19-24,000 Monday to Friday 8.30am to 5pm. This is an office based role.
Get new jobs for this search by email