Streets Ahead Estates Ltd
My client is a rapidly expending Lettings Agency in Derby with a reputation for excellent customer service. They wish to expand their friendly and busy team with a full time Letting Negotiator required for a permanent role. Immediate start available.
The ideal candidate needs to have previous experience in property management area and preferably have local knowledge of Derby area
·To Negotiate lets on properties, meeting targets set and ensuring to follow correct procedure.
·To Assist in building up the business and generating leads, proving excellent customer service at all times.
Principle Duties & Responsibilities:
·Meeting and greeting prospective tenants.
·Meeting and greeting prospective landlords
·Liaising with telephone/email enquiries.
·Updating properties internal and external displays websites.
·Carrying out accompanied viewings and provide information of terms of our services.
·Carrying out regular periodic inspections.
·General Admin Duties
·Hitting and exceeding daily, weekly and monthly KPIs
·You will be required to negotiate offers and agree a let with the tenant
·Dealing with all customer enquires
·To Book in valuations, viewings and inspections
·To produce and change regularly window displays, keeping it accurate
·Dealing with referrals from external media sites
·To ensure all landlords and vendors have been sent, completed and returned their terms of agency.
·To ensure all properties have a valid EPC
·To carry out tenant sign ups, taking admin fees and issuing receipts, ensuring correct procedure is followed
·Carry out reference checks
·To follow up viewings for feedback and pass onto the landlord
·To take inventory referrals, passing onto the manager
·To type valuation letters to landlords
·To match tenants to properties and arrange viewings
·Update and input property information to systems and media sites
·To carry out final property and updating appropriate systems / managers
·Carry out routine visits on rental properties
This job description is not exhaustive and will be subject to change in the future as the company grows.
Skills, knowledge and qualities required:
·To have at least 1 years experience within a similar role
·Must be fully conversant with Sage, Microsoft Excel and Word
·Reliable and trustworthy and understands the importance of confidentiality and the handling of sensitive data
·The ability to work to strict deadlines/targets.
·Confident communicator, with a strong and effective telephone manner
·Able to work well within a team and on own initiative.
·Must have full UK Driving Licence,
·You will be well presented and professional at all times
KPI / Targets
At least 10 to 15 Lets per calendar month
At least 5 to 8 New Instructions
Benefits: 20 days’ holiday (plus bank holidays), pension,
Job Type: Permanent
Required licence or certification:
·Full UK Driving Licence