Summary
With a wealth of office experience in addition to an extensive skill set. Having spent more than twenty years in the property sector becoming conversant with many CRM systems and Microsoft packages. A hard-working individual with excellent time management and confident telephone manner. In addition, can work as part of a team or on own initiative. Having a good attention to detail and experience of managing and training a team of people. Currently seeking a managerial position in a fast-paced environment: initiative, CRM, Driving License, Confident Telephone Manner, Self-Motivated, Target Driven, HR, Health and Safety Practices, Customer Care
Experienced in
- Sales and cross sales
- Microsoft packages/CRM systems
- High levels of Customer Care
- Confident Telephone Manner
- Advertising
- Budget Control
- Target Driven
- Team Motivation/Some HR
Main duties include high levels of customer care to ensure their transaction goes through as smoothly as possible. Assisting in any difficulties that may arise and overcoming objections. Cross selling and up selling where appropriate but generally maintaining accurate records of customer details. Conversant with legislation regarding Anti-Money Laundering regulations and compliance. Some HR requirements and training for junior members of staff.
