Candidate Profile

A highly personable and customer-focused property professional with over five years’ experience in residential lettings, combined with a strong background in customer service, relationship management, administration, and sales. Experienced in managing the full lettings process from property marketing and valuations through to tenancy progression, renewals, inspections, maintenance coordination, and landlord/tenant relationship management.

Key Property Experience

• Over 5 years’ experience within residential lettings.
• Managed both professional and student tenancy portfolios.
• Booked and conducted property viewings.
• Negotiated tenancy agreements between landlords and applicants.
• Handled tenancy renewals and tenancy assignments.
• Carried out property valuations and market appraisals.
• Photographed properties and prepared marketing materials.
• Created engaging property advertisements for new instructions.
• Drafted tenancy agreements and associated documentation.
• Conducted inventory inspections, routine inspections, and check-out reports.
• Managed maintenance issues from initial report through to resolution.
• Liaised daily with landlords, tenants, contractors, and suppliers.
• Provided tenancy references and managed compliance-related administration.
• Maintained strong client relationships through regular communication.
• Delivered high levels of customer service while balancing multiple priorities.
• Experienced in property administration and tenancy progression processes.
• Previous estate agency sales experience, including applicant registration, viewings, offer negotiation, and business generation.

Current Position Sought

This candidate is seeking a part-time Lettings Negotiator or Property Manager position, working approximately 24 hours per week. They are flexible regarding which days they work and are open to discussing various working patterns to suit business requirements.